Ace Chimney Sweep is a family-owned business based in Newport News, VA. We provide a full range of chimney cleaning and repair services, as well as fireplace accessories, throughout the Peninsula and Southside area (see list to the right). Since we started Ace Chimney Sweep in 2010, we've been committed to quality workmanship and excellent customer service.
We quickly earned a reputation for honesty, reliability and affordability. Prior to being a HomeAdvisor Certified Pro (with a 5-star record), we were a business in good standing with Service Magic. Having been in the chimney cleaning and repair trade for approximately 12 years, there isn't much we haven't seen in the Hampton Roads area when it comes to chimneys.
We quickly earned a reputation for honesty, reliability and affordability. Prior to being a HomeAdvisor Certified Pro (with a 5-star record), we were a business in good standing with Service Magic. Having been in the chimney cleaning and repair trade for approximately 12 years, there isn't much we haven't seen in the Hampton Roads area when it comes to chimneys.
Services
Ace Chimney Sweep is a one-stop chimney sweeping and repair company, certified as a HomeAdvisor Pro and winner of Angie's List Super Service Awards for five years in a row. We're in business to keep you and your family safe and cozy by keeping your fireplace and chimney in tip-top shape!
Our services include chimney cleaning, brick and mortar repair and restoration, flue liner repair and replacement, chimney cap installation, dryer vent cleaning and even animal removal.We also offer a high-quality line of fireplace accessories. As Certified Chimney Sweeps, we have thorough knowledge of the construction and issues that occur in all different types of systems.
Our services include chimney cleaning, brick and mortar repair and restoration, flue liner repair and replacement, chimney cap installation, dryer vent cleaning and even animal removal.We also offer a high-quality line of fireplace accessories. As Certified Chimney Sweeps, we have thorough knowledge of the construction and issues that occur in all different types of systems.
After sweeping hundreds of chimneys throughout the Peninsula and Southside areas, we've learned that your #1 worry about your fireplace is whether or not it's safe to use. As Certified Chimney Sweeps, we know what to look for, how to fix it and how to prevent problems that could cause a dangerous chimney fire in the future.
Parts: Chimney liners, caps and components all come with a lifetime warranty through the manufacturer. Each project is different, and requires different parts. Manufacturers' warranties will vary from company to company. Price: We guarantee that we will meet any competitors' published price or written estimate for the same product or service.
Many people are not aware that dryer vents need to be maintained, even if you regularly remove lint from the accessible lint filter. Thousands of house fires occur each year because of accumulated lint in the dryer vent. A simple, effective cleaning each year can prevent vent fires and give you peace of mind.
Reviews (6)
Michael M.
Mar 02, 2019
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An absolute mess of a company. Ace is unreliable, unprofessional, with very little knowledge. They lead us believe they performed the work and t was completed when it wasn't. No difference! I have called Ace over 5 times in the past month and I have also left multiple texts. to discuss this. No response at all. I would highly recommend a different t oath for our needs.
Nicolle M.
Jun 04, 2018
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The two gentlemen that performed the services were an absolute pleasure. They arrived on time and were extremely courteous and well-mannered. They were cautious while working and kept us informed throughout the process. In addition to working quickly and efficiently, they cleaned up after themselves before leaving. Thanks for the great service!
Ginge V.
Feb 08, 2017
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Ace did me solid. You want to use these guys. We originally set up an appointment for Monday. Monday morning I got a call saying "we can't make it.... could we reschedule". I really appreciated the call as many of the people I'm contracting with these days don't seem to know how to use a telephone. Either that or they don't show up at all. I understand people get behind sometimes. Ryan didn't try to shine me on with any nonsense, he just straight up told me the problem. So! We reschedule for Wednesday at noon. 12:03 one of Ryan's crew shows up
Jennifer R.
Dec 23, 2016
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This company was wonderful! They were up-front and honest right from the first phone call. They discussed their very reasonable pricing from the start. They were very prompt with their arrival for service and explained everything they saw in our fireplace, as well as teaching me a few things about our fireplace. They took pictures from the top of the chimney and explained everything they saw and what to look out for in regards to that as well. To say I was pleased with their service is an understatement. I would highly recommend them and will utilize them in the future.
Mike D.
Nov 17, 2015
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I had very high hopes when I contacted Ace. I needed some masonry work performed on the chimney. I contacted Ace, explained my situation and Ryan came out to give it a look. He called after the inspection, said work was definitely needed and he would get back with an estimate. After a week there was no word and I called back. The receptionist said Ryan was still working on an estimate and would be back in touch in a couple of days. A week later, still no word. I called and left a message asking for a call back to let me know if he was still interested in doing the job. I have not heard back. I
John G.
Apr 13, 2014
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Great service overall. I was very pleased with the professionalism of the employees that serviced the worker (I believe it was the owner and a technician). They showed up on time and finished within the projected time limit estimation.
The owner was responsive with communication leading up to initial service and follow up service. He thoroughly explained how he would perform the cleaning of the chimney and installation of chimney cap.
Lastly, the prices were very competitive with other chimney service providers in the area.
The owner was responsive with communication leading up to initial service and follow up service. He thoroughly explained how he would perform the cleaning of the chimney and installation of chimney cap.
Lastly, the prices were very competitive with other chimney service providers in the area.
