Founded in 1998 Alarm Central LLC has had only one main objective: To provide our Security Dealers and their customers with the best customer service available. By building on this philosophy we are providing our Security Dealers with a solid foundation to grow their companies. Alarm Central LLC is also aware of the constantly changing environment of the security industry.
We have made a commitment to stay up to date with the latest in central station technologies including TCP/IP monitoring, video monitoring and Central Access, our secure web access program that includes access via the Boldnet Mobile App.
We have made a commitment to stay up to date with the latest in central station technologies including TCP/IP monitoring, video monitoring and Central Access, our secure web access program that includes access via the Boldnet Mobile App.
Services
A UL-listed central station, Alarm Central LLC strives to provide security dealers and their customers with the best service and broadest range of services, as well as assured reliability. In a rapidly changing industry, we stay up to date with technologies. To support and apply these technologies, we have assembled a dedicated, well-trained and experienced staff.
Redundancy is critical to reliable central station services. As required by our UL certification, Alarm Central backs up every piece of vital equipment. Phone service outage through a team effort with SBC/AT&T to create a redundant fiber optic phone network. Server failure with UL-certified Manitou software, the latest release from BOLD Technologies, which is powered by dual Dell servers, one continually backing up information from the other.
I-VIEW NOW integrates seamlessly with on-site video systems including video analytics and presents the central station operator with the detailed alarm information directly into our Manitou Monitoring Software.
Interactive video monitoring (IVM) is an advanced technology-based monitoring service that uses CCTV surveillance systems in conjunction with other alarm event detection or access systems to offer an alternative to on-site security Guarding.The I-VIEW NOW platform works with a wide range of existing Cameras and DVR hardware and requires no specialist equipment at the remote location- often enabling a site to be brought online with no field visit.
Interactive video monitoring (IVM) is an advanced technology-based monitoring service that uses CCTV surveillance systems in conjunction with other alarm event detection or access systems to offer an alternative to on-site security Guarding.The I-VIEW NOW platform works with a wide range of existing Cameras and DVR hardware and requires no specialist equipment at the remote location- often enabling a site to be brought online with no field visit.
Alarm Central is UL-certified, which means we must maintain redundant systems to avoid the effects of failures and outages. We have highly reliable redundancy for all vital equipment to manage power outages, phone outages and server failure. Because we strive to stay current with all the technologies involved in our business, Alarm Central's services are compatible with every security system format.
We have partnered with Alarm Central for our monitoring services for over 10 years and have always found their customer service, products and technical assistance to be "Excellent". From their owners to their managers and working staff they take great pride in serving our customers, and our field technicians.
Reviews (1)
Tony Thurman
Feb 03, 2020
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