DA Reed Plumbing Company provides a wide range of plumbing services for residential clients in Alameda, Contra Costa and Solano Counties. The company has the capabilities to handle everything from routine fixture repairs and water heater installations to complete gas line replacements and whole house repiping projects, and it also utilizes a variety of methods to locate and test hard-to-find plumbing leaks.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for plumbing companies that have earned the prestigious Diamond Certified award. For D A Reed Plumbing Company, the key to keeping customers happy is simple: always put community first, no matter what.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for plumbing companies that have earned the prestigious Diamond Certified award. For D A Reed Plumbing Company, the key to keeping customers happy is simple: always put community first, no matter what.
Reviews (16)
Angelina L.
Dec 16, 2021
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Our water heater tank broke and was flooding our garage in the middle of the night. It was the worst timing especially since I had a party planned for the next night. We had tried making an appointment with another company but they were not being responsive so I decided to reach out to others the next morning and luckily Reed Plumbing was the first on my list. From the beginning they were responsive, asked for pictures of the tank, provided estimates right away and answered all of my questions. They were not pushy and they were so understanding of the urgency. They rearranged some of the appointments
Patrick Beck
Sep 25, 2021
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R. H.
Sep 09, 2021
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Julie Yajko
May 14, 2021
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Eric E.
Apr 16, 2021
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Really great experience. Smooth and easy process, very responsive (called 4p, done next day), very friendly, called with updates about when they would arrive. Friendly. Wore masks. Fast, efficient and professional service. I used them for a water heater replacement. Extremely good price on the service, and they took care of the warranty claim on my original one. Will absolutely call them the next time I have plumbing needs.
Patty P.
Mar 02, 2021
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John D.
Jan 19, 2021
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Tough one! Holiday weekend and we had water coming from our ceiling and down the wall. I knew it wasn't roof -- but we shut down our upstairs bath until we could get a plumber out on Tuesday.
Marco Vargas and his co-worker from REED Plumbing Company in Livermore came out at 8:30 am. By 9:30 am they had located the leak (a mouse had chewed through some flex tubing going to the upstairs bathroom. By 10:30 they had fixed the leak. Very respectful, absolutely knew what he was doing and looking for and you can't appreciate that kind of knowledgeable work enough.
I have my own real
Marco Vargas and his co-worker from REED Plumbing Company in Livermore came out at 8:30 am. By 9:30 am they had located the leak (a mouse had chewed through some flex tubing going to the upstairs bathroom. By 10:30 they had fixed the leak. Very respectful, absolutely knew what he was doing and looking for and you can't appreciate that kind of knowledgeable work enough.
I have my own real
Pat G.
Sep 04, 2020
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R. T.
Jun 25, 2020
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Dave McQueen
Oct 25, 2019
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H.-John T.
Aug 16, 2019
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I have a rental and the valve in the shower in the shower/bathtub unit was broken and needed to be replaced. Marco answered and said his crew was busy Thursday, but he can send someone the next day. I had a tight schedule.... and asked for an early morning slot. He re-arranged his people schedule. and we text and called to which allow me to communicate with the tenants of when they would arrive and to gain access to the house. Two of his workers came and they were very professional. One was his brother Jose. They estimated about 1.5 hours to do the job including get the parts.
Dennis E.
Apr 30, 2019
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Marco did excellent work at my parents house. I am in the trades and can spot a good company from bad and I have to say, reed plumbing is a legitimate place where they offer excellent customer service, quick response, effective communication and quality work. My parents felt good about having him in their home and they are elderly.
I'm super impressed with the service and income from a background of 10 years of electrical service.
I'm super impressed with the service and income from a background of 10 years of electrical service.
Keith Wagstaff
Jul 06, 2018
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Very, very happy with the repair work done today. Had water leaking from the upstairs shower to the ceiling downstairs. Had visions of a major $$$ repair. But these guys quickly figured out where exactly the leak was at and fixed it (the pipe in the wall between the shower valve and shower head, they showed me the leak so that I could see it for myself).
They were friendly, told me what they were doing at every step and answered my questions.
They were very professional, they figured out the problem quickly and repaired it quickly. They charged about half of what I feared it was originally going
They were friendly, told me what they were doing at every step and answered my questions.
They were very professional, they figured out the problem quickly and repaired it quickly. They charged about half of what I feared it was originally going
Tinna Lee
Dec 28, 2017
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Marco and Pepe were on time and very professional. Explained what needed to be done and were friendly and courteous. Although we didn't expect it at all, we thought it was nice that they put on shoe covers every time they went into the house, even though i'm sure it was a hassle. Thank you for fixing our clogs!!
Bill Moran
Sep 16, 2017
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We had the faucet in the front yard replaced few months ago. We hardly used it (perhaps a total of 20 times because we have an automatic sprinkler system). We were always very gentle with it and yesterday the faucet started leaking. I called to have it repaired and they said it'll be next week at the earliest. I called again to ask for how long their work is guaranteed. I have not gotten a call back. Very disappointed
Nate Moore Rebootkid
Sep 17, 2012
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