Higher Standards "Just a pet" just isn't in our vocabulary. We love your pet like you do. And that's why we believe in doing things the right way. There are no shortcuts here. The difference between good medicine and great medicine is in the details. It's in priding yourself on a more thorough exam.
It's in establishing more robust surgical and anesthesia protocols. It's in taking the time to understand every pet's individual physiology. And it's in making sure that every pet we see receives our focused and undivided attention. This is an uncommon level of care. Because the love that you and your pet share is anything but ordinary.
It's in establishing more robust surgical and anesthesia protocols. It's in taking the time to understand every pet's individual physiology. And it's in making sure that every pet we see receives our focused and undivided attention. This is an uncommon level of care. Because the love that you and your pet share is anything but ordinary.
Services
Dr. Gayle R. Roberts Dr. Gayle Roberts graduated from Los Altos High School in Hacienda Heights. She attended UC Davis for 8 years, earning her Bachelor's degree in Animal Science in 1976 and her DVM in 1980. Dr. Roberts has practiced in Orange County ever since. Dr. Nessie Gann Dr. Gann grew up in Taiwan and moved to San Francisco at the age of 13.
At Northwood Animal Hospital, we believe that regular checkups and wellness exams are critical to your pet's well-being. During your pet's wellness exam, we carefully examine your pet's overall health, their different biological systems, and chart a baseline for your pet's health and behavior. This allows us to be quick to detect any potential health issues before they become serious.
We are proud to be the go-to rabbit veterinarian for Southern California rabbit owners. Our team has decades of experience providing exceptional care to rabbits, and we are passionate about helping these incredible creatures live happy, healthy, and long lives by your side. Because love knows no size.
We believe that every pet deserves exceptional veterinary care. In order to provide high quality care to every pet we see, payment is required upon checkout. Pet insurance reimburses you for veterinary bills when your dog or cat is ill or injured. Sometimes these illnesses and injuries can result in very high veterinary bills.
Our goal is to encourage as many people as possible to get involved in their pet's health care and provide the best care possible for as many of our animal friends as we can, so we very much appreciate referrals. We provide "Care Enough To Share" coupons for a 50% off office visit/examination for any of your friends, family, neighbors, or co-workers who may be interested in trying us out!
Reviews (28)
Joann Smith
Jan 25, 2022
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As the Covid pandemic settled in, appointments at vets, even emergency vets, became increasingly rare. I have an older dog and several pet rabbits. Northwood is a one hour drive from my home—but Dr Roberts, Dr Gann, and Dr Guarracino are skilled in rabbit care and will see my animals promptly. The staff is friendly, efficient, and have all info on my animals readily available. This is a great vet office!
Joann Smith MD
Joann Smith MD
Alex H.
Dec 30, 2021
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Jennifer Newell
Dec 26, 2021
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Kim M.
Nov 27, 2021
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Nice staff, sincere doctors, and honest business!
TIPS:
- do download the PetDesk app after scheduling your first appointment here. You can use it to request appointments with Northwood Animal Hospital and it makes it super easy and convenient
- be thorough in describing what you are coming in for/scheduling your appointment for
- when dropping off your pet, remember to keep your phone close by and on - the Dr. will call you during/after the exam!
After adopting my rabbit, Tofu, 3 months ago we have made 3 trips to Northwood Animal Hospital for various reasons: checkup/vaccination, eye infection
TIPS:
- do download the PetDesk app after scheduling your first appointment here. You can use it to request appointments with Northwood Animal Hospital and it makes it super easy and convenient
- be thorough in describing what you are coming in for/scheduling your appointment for
- when dropping off your pet, remember to keep your phone close by and on - the Dr. will call you during/after the exam!
After adopting my rabbit, Tofu, 3 months ago we have made 3 trips to Northwood Animal Hospital for various reasons: checkup/vaccination, eye infection
Brit D.
Nov 07, 2021
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If you have bunnies then Dr. Roberts is who you want them to see! I drive all the way from Torrance just to have my buns seen by Dr. Roberts. My baby Draco suffered from GI stasis last year and Dr. Roberts saved his life! The staff gave me everything I needed and showed me how to continue his care (inserting IV). I have also taken several bunnies I have fostered here for their spay/neuter and have never had any issues with any of them. I don't trust anyone else with my babies, I am forever grateful to Dr. Roberts!
Sherry Soong
Nov 02, 2021
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Katt L.
Sep 08, 2021
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Just wanted to do an update to my review. After coming here for many years, still love this place. They do a great job cutting my extremely anxious dog. She hates having her nail clipped and they do a great job. No one else has been able to cut my dogs nails like northwood.
Bonus points for having a app that I can make appointments through. The app has all my dogs info also. Really convenient and saves me time.
Bonus points for having a app that I can make appointments through. The app has all my dogs info also. Really convenient and saves me time.
Behraam Baqai
Aug 23, 2021
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Positive: Professionalism, Responsiveness, Value
Would have been nice to hear surgery details (spaying) without needing to research on our own, would be nicer to have more detailed discharge papers than just half a page. Some guidance is a bit ambiguous and not specific to the laser version of the procedure.
Would have been nice to hear surgery details (spaying) without needing to research on our own, would be nicer to have more detailed discharge papers than just half a page. Some guidance is a bit ambiguous and not specific to the laser version of the procedure.
Hani K.
Aug 16, 2021
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Updated review:
I had sent them a text during closed hours with the pictures, and the lead hospital manager Mrs. Wagner called back once the clinic opened. The lead/owner Dr. Roberts also reached out to me. Both were very understanding and worked with me to mend the situation and to help the pig.
If anyone is looking to bring their pigs here, I've since learned that you should ask for Dr. Roberts, who has the most glowing reviews. The vet I was assigned to was Dr. Guarracino.
I had sent them a text during closed hours with the pictures, and the lead hospital manager Mrs. Wagner called back once the clinic opened. The lead/owner Dr. Roberts also reached out to me. Both were very understanding and worked with me to mend the situation and to help the pig.
If anyone is looking to bring their pigs here, I've since learned that you should ask for Dr. Roberts, who has the most glowing reviews. The vet I was assigned to was Dr. Guarracino.
Private Person
Jul 22, 2021
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Please consider taking your pet to a different veterinarian clinic. I sadly have experienced everything displeasing about a vet you could imagine from them: overtreating for thousands of extra dollars of unnecessary and painful tests and procedures on my poor pet, dispensing almost expired medicines requiring repeat purchases, repeated misdiagnosis and disinformation that threatened my newborn pets life and sadly super disingenuous staff to boot, including Dr Roberts who doesn’t even look at you in the eye or care to relate to you. Talk to Maria at the front desk as well and you’ll also learn
Ron Bauer
Jul 22, 2021
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Positive: Professionalism, Reliability, Responsiveness
Dr. Gann saved our dog's life. She quickly and correctly diagnosed his life-threatening stomach bloating and helped get him into emergency surgery right away. Without her expertise, guidance and sense of urgency due to the severity of his condition, he would not be with us today. We cannot thank her enough!
Dr. Gann saved our dog's life. She quickly and correctly diagnosed his life-threatening stomach bloating and helped get him into emergency surgery right away. Without her expertise, guidance and sense of urgency due to the severity of his condition, he would not be with us today. We cannot thank her enough!
Carolyn A.
Jun 14, 2021
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I've been taking my rabbits to Dr. Roberts for about six years now, and I've always been happy with the care we've gotten, both by the doctor and the staff. Recently my rabbits were due for their annual exams and RHDV2 vaccines, but Dr. Roberts was booked. I made an appointment with Dr. Gann instead, and I was so impressed with her attention to detail and the time she took to answer my questions. It's been difficult not being able to go inside the hospital during quarantine, but she made sure all of my concerns were addressed and never made me feel rushed. Dr. Roberts is phenomenal
Tina F.
Jun 02, 2021
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I couldn't be more grateful for the doctor and staffs at Northwood Animal Hospital. My bunny had a situation a couple weekends ago where I noticed his behavior changed on a Saturday night: he was lethargic, not eating or going to the bathroom, and rapidly breathing with a slight head tilt. While they weren't open on Sunday, they provided a list of Emergency pet clinics in their Contact webpage. I was so glad to see they had one for Rabbit emergencies. I immediately made a call early Sunday morning to bring my bunny in at the pet ER clinic. The ER clinic examined eased my bunny's
Anna
May 30, 2021
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For small animal owners (other than rabbits!) who may not know that they can bring their pets here: Dr. Gann and staff are always extremely thoughtful, caring, and readily available to help, and it's obvious that they care about their animal patients as well as their patients' owners. I have brought my two mice to Northwood Animal Hospital for their URI/mammary tumor related issues. Last month, I had to put down my mouse Mimi due to a large cancerous tumor, and they were very understanding and professional throughout the whole process. I also received a kind handwritten card in the mail from their
Grace H.
May 28, 2021
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Rachel P.
May 27, 2021
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I took my rabbit here for a vaccine and a molar trim. Both appointment experiences were excellent. I loved how thorough the vet was in asking questions, explaining procedures, and giving updates. I feel like their pricing is very reasonable as well, especially for the quality of service. I am a very happy client here!
InkyMoo B.
May 27, 2021
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How infuriating that some people are so negative and selfish when it comes to their own needs. It's always me me me me Me. It's very saddening to have to receive such an email like this from the awesome and kind Doctor Robert today. Obviously some of these people need a chill pill and take their negativity elsewhere! Cheer up doctor Robert and your team! I loved going to you guys for all my furbabies when I lived in LA. Even now being in Vegas, I'm tempted at times to drive to
You guys for my furbabies needs hang in there and don't ever let these selfish people pull you guys
You guys for my furbabies needs hang in there and don't ever let these selfish people pull you guys
Bob C.
May 27, 2021
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This is the best vet hospital I have found for rabbits. I would go to them more often, but after I changed jobs away from Irvine, it hasn't been as convenient to go to Northwood anymore. I wish I lived a bit closer.
When one of our rabbits needed to have her teeth filed down, another vet office quoted us a massive rate. We shopped around and Northwood did the procedure at a fraction of the cost, and they took wonderful care of our rabbit. I have never felt like they're piling on add-ons and unnecessary procedures just to increase costs, and they've always given us a clear understanding
When one of our rabbits needed to have her teeth filed down, another vet office quoted us a massive rate. We shopped around and Northwood did the procedure at a fraction of the cost, and they took wonderful care of our rabbit. I have never felt like they're piling on add-ons and unnecessary procedures just to increase costs, and they've always given us a clear understanding
Melissa B.
May 04, 2021
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I have been taking my 2 cats here for 10 years. Recently, my almost 15 year old cat started pooping blood and when I called them they said I should figure out who the cat is then call back and make an appointment. When I called back they said they don't have anything available until next. I can't believe after all these years I get treated like this. They didn't even offer any medical advice. I asked them to talk to the doctor and ask for recommendations. They said they would and didn't call me back. Please trust your babies somewhere else.
Angel Valadez
Apr 25, 2021
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Melika J.
Apr 21, 2021
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I took my Russian turtle to the vet for the first time at this location and the doctor and staff were all so nice and informative.
I was searching all around trying to find a vet who treated exotic animals such as my turtle and I'm so glad I found them.
The doc was very informative and explained my Pets needs and findings to me through the phone. They did not make me feel rushed at all.
All in all, it is a wonderful and warm practice.
I was searching all around trying to find a vet who treated exotic animals such as my turtle and I'm so glad I found them.
The doc was very informative and explained my Pets needs and findings to me through the phone. They did not make me feel rushed at all.
All in all, it is a wonderful and warm practice.
Rebecca Black
Apr 15, 2021
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This vet was recommended to me by a friend who has been taking her dogs there for decades. We have a new puppy, so we were trying different options. This is definitely the one we are staying with. The doctor was very knowledgeable, patient, and easy to talk to. The staff were all friendly and helpful.They offer curbside service during the pandemic. Everything was fast and efficient. Best of all, our puppy seemed super happy. Highly recommend! Update: We just had our puppy spayed, and the doctor did such a wonderful job. Her pain was minimal, and we're struggling to keep her still because she bounced
Erin D.
Mar 25, 2021
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Sheila H.
Feb 02, 2021
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Katie T.
Oct 21, 2020
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I came here to get my little bunbuns vaccinated. Our vet, Dr. Gann, was so thorough with each bunny. She gave recommendations on what they needed and took such great care of them. The vaccines were reasonably priced and the initial exams were 50% off, which was a good thing since I have 5 bunnies! We'll be coming back!
Nadine B.
Sep 23, 2020
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I had to take my dog Biscuit here for the most dreaded visit, it was time for her to cross the rainbow bridge as she was very old and sick.
Going to Northwood Animal Hospital was the best decision I have made. They are very compassionate, caring group of professionals who have passion for what they do. Previously called a few hospitals to accommodate my family and I the last minute and although they didn't have any open slots, they were still able to help us considering it was an emergency situation. And glad they were able to.
Its never easy to say goodbye to a lifelong companion and
Going to Northwood Animal Hospital was the best decision I have made. They are very compassionate, caring group of professionals who have passion for what they do. Previously called a few hospitals to accommodate my family and I the last minute and although they didn't have any open slots, they were still able to help us considering it was an emergency situation. And glad they were able to.
Its never easy to say goodbye to a lifelong companion and
Stephanie C.
Aug 18, 2020
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I called around both the LA and OC county area looking for vets that took in bunnies. I'm based in Long Beach and was iffy about the drive, but Northwood Animal Hospital had the best reviews and most affordable prices, especially for a first-time patient.
I made the most earliest appointment date available which was only a few days apart from my call. There wasn't an urgent matter but some concerns I wanted cleared up. Prior to the appointment, they confirm through email and you can set up a profile for your pet with the "PetDesk App" which is very convenient to keep track
I made the most earliest appointment date available which was only a few days apart from my call. There wasn't an urgent matter but some concerns I wanted cleared up. Prior to the appointment, they confirm through email and you can set up a profile for your pet with the "PetDesk App" which is very convenient to keep track
Clara Fuentes
Jul 25, 2019
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They were able to book an appointment the day I called. Dr. Roberts was super gentle with my bun and the vet tech was able to keep him calm for his first vet visit. Luckily he is ok and they were able to prescribe him some antibiotics to help him get better. We also were able to buy an 8 pound bag of hay for the same price as a smaller bag at the store. Overall super happy with the service that was received. Charlie was very happy 😊.
