USA Alarm is a national company that has more than two decades of experience and an award winning command center that protects more than 700,000 homes and businesses through the United States, 24 hours a day and 7 days a week. We exist because of our Customers and our Customers are our family.
We take pride in providing the best customer service, the latest in smart home and business technology to simply our Customer's lives, and unsurpassed peace of mind.Our passion is to simplify our Customer's lives by making the best and most reliable smart home and business technology available to them.
We take pride in providing the best customer service, the latest in smart home and business technology to simply our Customer's lives, and unsurpassed peace of mind.Our passion is to simplify our Customer's lives by making the best and most reliable smart home and business technology available to them.
Services
All USAAS systems will help protect your home from the threat of Fire, Burglary, and Medical Emergencies. Knowing what is going on in your home, at anytime, is important. Know when your kids get home from school, see who is at your door and talk to them without being there. Always be in the know. Being able to control your lighting, thermostat, and appliances from anywhere will allow you to save up to 40% off your utility bill each year.
Protecting your business is important. You built it, let us help protect it from the threat of Fire, Burglary, and Medical Emergencies. Live Video Surveillance, Instant Notifications, Lighting Controls and much more all from your smart-phone. Your home is your safe place, by answering a few simple questions and taking just a couple of minutes, our Account Managers are able to protect your home and there is system configurations for any budget.
Reviews (6)
Courtney Higgins
Apr 17, 2021
Report
Installers were great - then nothing. I've called their customer service line many times and I'm always put on hold for a very long amount of time. They often disconnect you accidentally and then you have to start the process of calling again. I wish they would call me back, so I didn't have to try to get their attention other ways. I would love for my alarm to turn back on, but no one will talk to me. Call centers are always backed up. I'm awaiting a call from their service line, so maybe I can update my review, but tick tock.
Aaron Wilch
Feb 14, 2021
Report
Paige Truelove
Feb 11, 2021
Report
I have only used this company for many many years and I will never change. They have always provided me with the best service and are very easy to get ahold of. I feel like my home is protected when I’m gone or home alone and I truly appreciate that! The installation process was quick and easy to schedule and I they showed up in a timely fashion. I highly recommend this company!!
Coleen Babcock
Dec 07, 2018
Report
I would give them 0 stars if that was an option. No, wait, I would give them MINUS 5 stars if that was an option. When I talked to this company, I was impressed by the sales rep-Wendy. She was knowledgeable and helpful. Their customer service however is THE WORST EVER!!! From Day one the alarm system did not work correctly. It beeped constantly. Every 10 - 20 seconds! CONSTANTLY! The monitoring company (maybe) would call saying there was a communication error. When I asked was I supposed to do about that, they said they didn't know. The phone number I had for Wendy no longer worked. I had no way
Luke Croll
Jan 12, 2018
Report
This company sells an amazing product, and has great customer service. They are honest and take very good care of their customers! I was told they did go through a period where they were very short-staffed, but things appear to be going great now! I would recommend USA Alarm Service to any home or business owner who wants peace of mind with their security and energy efficiency.
General Manager
Nov 24, 2016
Report