Jacobs Overhead Door Company is a local family owned professional dealer of top quality garage doors, electric operators, and a variety of other parts associated with the overhead door company. In addition to new installations and replacement of residential and commercial doors and motors, we also provide both residential and commercial service and repair for your door system.
We proudly offer high-quality products at low prices from well-known manufacturers including Amarr, Clopay, DBCI, Janus, Genie, and Liftmaster. If you are looking for a residential or commercial overhead door, a door opener, or simply in need of service for your current opener, let one of our qualified technicians provide you with the best in quality and service.
We proudly offer high-quality products at low prices from well-known manufacturers including Amarr, Clopay, DBCI, Janus, Genie, and Liftmaster. If you are looking for a residential or commercial overhead door, a door opener, or simply in need of service for your current opener, let one of our qualified technicians provide you with the best in quality and service.
Reviews (7)
Lee E.
Nov 29, 2021
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Do Not Use Them!!
I have been a long time customer of Jacobs Overhead Door. They have serviced my garage door off and on over the years. I had a major problem with my door over the weekend and called this morning to schedule a repair. They refused to come out. They said they were only servicing customers who had installed a door in the last year and needed warranty work. They also wouldn't recommend any other company in the area. I'm done with them. I wouldn't recommend them to anyone if this is how they treat their 20 + year customers.
I have been a long time customer of Jacobs Overhead Door. They have serviced my garage door off and on over the years. I had a major problem with my door over the weekend and called this morning to schedule a repair. They refused to come out. They said they were only servicing customers who had installed a door in the last year and needed warranty work. They also wouldn't recommend any other company in the area. I'm done with them. I wouldn't recommend them to anyone if this is how they treat their 20 + year customers.
Jr Smith
Sep 15, 2021
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I bought 6 overhead doors less than 2 years ago. A bad install on one of the doors just cost me $150.00
A decorative hinge cover was installed too close to the edge of the door making it rub against the wood.
Even though these doors are out of warranty, that’s just bad business charging to repair one of their own blatant mistakes.
As an owner of a remodeling/construction company, I will not recommend them to any future clients.
***Update.
Jacobs called shortly after my 1 star review was posted and refunded the service charge, for that I’m grateful.
A decorative hinge cover was installed too close to the edge of the door making it rub against the wood.
Even though these doors are out of warranty, that’s just bad business charging to repair one of their own blatant mistakes.
As an owner of a remodeling/construction company, I will not recommend them to any future clients.
***Update.
Jacobs called shortly after my 1 star review was posted and refunded the service charge, for that I’m grateful.
Daryl Bruton
Nov 06, 2020
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Alan A.
Nov 05, 2020
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Jacobs installed the original door on our home 17 years ago. Sun and age finally caught up with the door so the bottom two panels started to crack. I called on Monday for a quote on a standard 16' door. The whole conversation took less than 15 minutes. Happy with the quote and pictures of the door on the manufacturer's web site, we scheduled a Thursday morning installation window. The installation was very fast, less than 2 hrs. The crew made sure I was happy with the installation which included reconnection and travel adjustment of the existing opener. They did an excellent job on the
Kaleigh C.
Jun 28, 2016
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Needed a new circuit board for my Liftmaster garage door opener. Took my old one in and told them that I needed a replacement. I made sure to take the old one in since they do not accept returns. I installed the new circuit board and my garage door worked again but the pin pad outside the garage and the clickers I had would not program. I did research on the unit he sold me and the circuit that he sold me was way older than the one that I originally had so the pin pad and clickers that I have are not compatible with the older model. This is a garage door place it's not Sears so clearly they
Kenny Z.
Oct 07, 2015
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Horrible!
We ordered a door for our new home and was told 2 weeks. 3 weeks go by NO ONE calls. We have to call them and was told another week. Still NO ONE calls after a week. Finally beginning of the next week comes and we got a call that our door has made it in and they will schedule for the next day.
The next day comes and the technician shows up with the door but tells me they do not have our opener, that they have to order it! We ordered the opener the same time we bought the door! Installer did the install
A week goes by and we get a call the opener has made it in. They scheduled for today
We ordered a door for our new home and was told 2 weeks. 3 weeks go by NO ONE calls. We have to call them and was told another week. Still NO ONE calls after a week. Finally beginning of the next week comes and we got a call that our door has made it in and they will schedule for the next day.
The next day comes and the technician shows up with the door but tells me they do not have our opener, that they have to order it! We ordered the opener the same time we bought the door! Installer did the install
A week goes by and we get a call the opener has made it in. They scheduled for today
Hsiao W.
Dec 02, 2014
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Called for a quote as they had previously installed my garage door opener which was now broken. Was told it would be 95 just for the service call, in addition to whatever work was decided to be done. I told them what I thought the problem was because I saw where the unit was cracked. She said their warranty had run but I could call the manufacturer for a parts warranty. I asked if they had the receipt so I could prove ownership and she said she didn't think the manufacturer would need it and would just send me the part. I disagreed having seen the manufacturers website. She said she would
