Cascade Community Credit Union

Been with Cascade since 2013, and I have never had a single issue pertaining to my funds or customer service. When my card was scanned and attempted to be used out of state, they called me immediately to make sure the other big charges were mine (I was moving). Thank God I didn't have the allotted money on my card that this person tried to spend. My phone was also hijacked, so I ended up having to drive there. I was in tears thinking I was a victim of some kind of fraud! The woman from behind the counter came around and hugged me; she calmed me down and told me they had already done paperwork on

I've had a Cascade account since I was a teenager. Very user-friendly mobile app and website. Such excellent customer service when I walk in for assistance! Loan processes are a breeze here as well.

Only ever bad experience I've had with this place was the drive up but we cleared it up when I talked to someone inside. Incredibly friendly, fast, knowledgeable staff. Couldn't ask for a better credit union.

Recently joined Cadcade and so far not impressed. Online banking is a joke. If it's not corrected soon I'm moving my $$$ elsewhere. Update online banking has improved 100% Bank tellers are very nice and helpful. Changing from 2 stars to 5 stars

I can not recommend Cascade Community Credit Union more. After financing my first car with them I could wait to go back when our family was ready for a truck. The level of customer care is remarkable. They have my business for life. THANKS - Especially Becky

The team at CCCU have been extremely helpful, a real person is always available to take care of questions or concerns around accounts/loans etc. I have had questions come up that needed immediate attention and Cascade is always able to handle it in a way that only a local organization can.

I could not trust my money with any other institution! My mom and dad have been with CCCU for years and from when I was a kid getting lollipops in the lobby to setting up accounts for my own children, they are hands down the BEST place to handle your financial affairs. Thank you CCCU for being so wonderful to your customers and our community. Fast, friendly, accurate, and dependable banking!

I have been a member of Cascade Community Credit Union since 2017. I have always received courteous, friendly service since the day I opened my accounts. Using all the tools offered by CCCU to manage my accounts has made my banking effortless. Customer service is top notch and always patient with any questions or concerns I have had over the years. I highly recommend Cascade Community Credit Union if you are new to the area or a long time resident looking for a change. Thank you, Cascade!!!

I have been with Cascade for almost 25 years, since opening up my first checking account back in high school, and I haven’t a single complaint! I love the small town, personal feel plus all of the available banking options. The staff is always welcoming and courteous. I recommend CCU to anyone searching for a better bank. At my recommendation my mom transferred the family business accounts to Cascade and she’s been more than pleased ever since. I won’t bank anywhere else!

Hands down and without a doubt: The most consistently good customer service I've received from any business of any type. Consummate professionals. Service with a smile. On time, every time.