Sign up for our e-mail newsletter to receive health and wellness information and healthcare resources. If you are sheltering in place, staying at home or just keeping social distance, you can still see and speak with a provider through your computer or phone. Health Record Home patient portal is a secure online home for your inpatient hospital health information.
Let us help you explore your options for insurance coverage. Heartland Regional Medical Center wants to help you get the information you need when you need it. We're interested in hearing from you- especially if you have questions about our website, our facility, staff, or your health.
Let us help you explore your options for insurance coverage. Heartland Regional Medical Center wants to help you get the information you need when you need it. We're interested in hearing from you- especially if you have questions about our website, our facility, staff, or your health.
Services
Heartland Regional Medical Center is your community healthcare provider; a 106-bed facility offering a comprehensive range of health and hospital services to the residents of the greater Williamson County, including diagnostic, medical, surgical and emergency services. Campus Map & Amenities: Get maps, driving directions, phone directories, and information about all the things we offer on our campus.
At Heartland Regional Medical Center, we're here to help you heal-and to make certain your experience with us is as safe, restful and restorative as possible. However, before you visit us, there are a few things you might want to know about our campus, checking in and making the most of your hospital stay.
Heartland Regional Medical Center accepts most of the major providers. Contact our Business Office at (618) 998-7061 or (618) 998-7062 to see if your provider is accepted. No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.
At Heartland Regional Medical Center, your safety and comfort in our facility and with our staff is very important. Here you'll find a few pages about our promise of privacy and patients' rights, as well as a chance for you to tell us about more about how we did on your last visit.
You'll also find lots of useful information about things you'll need to know when you stay with us, from details about the bed you'll sleep in to the channels you can watch on TV.Our patient rooms are equipped to make your stay with us as comfortable as possible, and our patient experience comes with a few expectations.
You'll also find lots of useful information about things you'll need to know when you stay with us, from details about the bed you'll sleep in to the channels you can watch on TV.Our patient rooms are equipped to make your stay with us as comfortable as possible, and our patient experience comes with a few expectations.
Be treated in a dignified and respectful manner and to receive reasonable responses to reasonable requests for service. To effective communication that provides information in a manner you understand, in your preferred language with provisions of interpreting or translation services, at no cost, and in a manner that meets your needs in the event of vision, speech, hearing or cognitive impairments.
Reviews (10)
Haley Ginn
Jan 21, 2022
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This place is a joke. My daughter got a ring stuck on her hand cause she was allergic to the metal or whatever is in the ring so I immediately brought her to the hospital so they can take it off by the time I got there there was enough time for and to help me figure out how to get it off but instead they wanted to keep pretty much kept trying to pull it off making her bleed then calls me a bad mom. Never again will I ever take my children there
Jose Aguirre
Jan 17, 2022
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Elizabeth Henson
Jan 15, 2022
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I wanted to give a review of the excellent care I received today at HRMC. Being a healthcare worker myself, I felt in capable and competent hands during my procedure and stay. Everything was explained to my family and me. It helped even though I knew what to expect. I have to give a big shout-out to all the staff , especially a special thank you to Dr. Hamdani, Meghan, Amy, Diane, Dr. Mardis, and Jennifer. I had excellent service from registration and PAT as well. The SDS staff went beyond showing how compassion and care should be given. I know being a former MMH/HRMC employee, the current staff
Richard Kirkpatrick
Jan 01, 2022
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I am currently sitting in the ER with my 94 mother who has had a stroke which she will not recover from. Totally unresponsive. I was told there are no hospitals beds available so she has been in the ER with no pillow in a cold room for over 24 hours. I was told yesterday she could be moved to a hospice unit at a local nursing home. I was told the hospital’s hospice case manager needed to evaluate her in order to move her. I traveled from Florida, over a thousand miles, to be with her and I staying an hour away from the hospital. I came to the hospital today with the understanding I would meet
Crohn'S. Bites
Dec 30, 2021
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I am thankful for Heartland Regional Hospital and employees. I’ve had a chronic serious disease with many complications for 24 years so I’ve spent time in many different hospitals and none have treated me with as much respect and empathy as Heartland. In March and June I was an inpatient. The nurses and doctors were attentive and I could tell they really genuinely cared about me and my well-being. Two nurses especially stood out. John and Matt are their names. They had such positive attitudes and were quick to respond when I needed something. When I was upset and anxious about my health John
Hrmc Security
Dec 28, 2021
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My mother has had two surgeries in past 4 months on her back, Dr Baer scheduled a follow up appointment and was incredibly thorough and pleasant and gave insight into pain management. Staff was so kind and helpful. This treatment is what I expect and have always received at Heartland hospital. Thank you all
Kellie Troxel
Dec 25, 2021
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On December 28, 2021, I underwent a surgical procedure at HRMC. The entire process went extremely smooth. From the pre-registration phone call to registration on the day of my surgery, the same day surgery experience to the OR experience to the recovery experience and finally discharge home, I could not have asked for more professional or more courteous people. Everyone introduced their selves, explained what their role was, what to expect and how long process would take. Everyone was compliant with CDC Guidelines regarding COVID including strict hand hygiene, and I was definitely paying attention
Jill Cunningham
Nov 25, 2021
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McKenzie Hughes
Oct 29, 2021
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Horrible experience, the two times I’ve been there. Put me through unnecessary testing and then billed me a huge bill. I talked with the same lady FOUR times about these bills. Finally paid it off, only to be sent ANOTHER bill. Called her back, asking why I’m receiving another bill- when she just told me I was debt free from them. She told me not to worry about it, she will write it off. Had to call the same lady AGAIN, since I was getting nonstop phone calls from the hospital regarding this bill. She told me to ignore them, it takes awhile for bills to drop off ones account. I said are you
Amy Buskohl
Sep 22, 2021
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I had a procedure today in the Same Day Surgery department and it was a great experience. I was a little anxious about my procedure and my nurses were all top notch. They all made me feel comfortable and lessened this anxiety. Special shout outs to Katie, Ann, Lana, Deb and (of course), Dr. Hamdani.