We specialize in Master Spas hot tubs, Michael Phelps swim spas, and all the products you need to care for your hot tub or swim spa at the lowest prices on the internet. We work with major manufacturers to ensure that our customers have a convenient, reliable, and cost-effective store to serve their needs.
Leisure Works carries the highest quality Master Spas hot tubs and Michael Phelps swim spas available on the market today. All of our products are proudly made in the USA. So come see the quality for yourself. Our selection of Master Spas hot tubs and Michael Phelps swim spas is second-to-none. Leisure Works is the largest Master Spas dealer in Michigan.
Leisure Works carries the highest quality Master Spas hot tubs and Michael Phelps swim spas available on the market today. All of our products are proudly made in the USA. So come see the quality for yourself. Our selection of Master Spas hot tubs and Michael Phelps swim spas is second-to-none. Leisure Works is the largest Master Spas dealer in Michigan.
Services
We offer quick shipping to the lower 48 United States for every product available on our website. Order totals over $100 will receive free shipping. We also offer carrier-calculated UPS shipping to Hawaii, Alaska, and Canada for the following product categories only: Filters, Chemicals, and Accessories.
Relax your state of mind with our naturally colorful and fragrant Escape aromatherapy crystals. Captivate your senses and discover a whole new level to your hot tub or bath experience by escaping into paradise with this enlivening blend of moisturizing botanicals and minerals. Our Escape line has some of the most fragrant aromas to choose from.
Reviews (10)
Gina Coscarelli
Oct 15, 2021
Report
We have had our hot tub 2 years. After year one, we had to replace the circulating pump. It was done under warranty and I appreciated that, however, a circulating pump on an expensive, brand new hot tub should certainly last beyond a year. Year two, the circulating pump stopped again; this time, it was the heater. After only two years. It was tripping the pump. So this time we had to pay $410 dollars for a new heater. And I repeat…after only two years. Yup. Definitely detecting a theme here. I’ve had ten dollar wading pools show less signs of inferior quality.I am very disappointed in what
Lyndsey Adams
Apr 25, 2021
Report
Jiffy Bakich
Feb 17, 2021
Report
We bought our hot tub at Leisure Works a few years ago and haven't really had any issues that can't be fixed with a good filter cleaning. Recently, one of the pumps started making weird noises. Chris came out and said that 9/10 times something has just gotten caught in the circulating pump. (we have kids, so think goggles, small toys, etc) Sure enough when he came out to fix it, that's exactly what it was! He also gave me a quick tutorial on things I could do to better maintain my hot tub. I don't know much about hot tub pumps but I was prepared for a major repair and if he weren't an honest guy
Christine Anderson
Sep 03, 2020
Report
I am disappointed with their customer service. I purchased my spa years ago from this company and have been a loyal customer buying supplies even through this pandemic. It would have been faster to go through Amazon at times but we chose to be loyal to Leisure Works. Up till this month, we have been pleased. They say they have the highest quality staff and best customer care. Our tub kept shutting off. My husband went in to discuss the issues with their staff. We ordered a heater, it didn’t work, they figured they ordered wrong part. So they took it back. Then contacted store in Novi, said they
Chad Cattell
Aug 02, 2019
Report
We recently purchased our spa from here and they were very helpful, knowledgeable and friendly. You might save a buck buying online but when you add up free delivery, the extra chemicals they included to get started, the quality of the product and knowing your tub will get serviced if required, saving a few dollars might not be the savings you think. Well worth the extra investment.
Tim D.
Jun 11, 2019
Report
I purchased a new spa from the manufacturers sale that Leisure Works had a few weeks ago. At the sale, I worked with Tom the manufacturer rep, and he was awesome. Since that time, I have called the Leisure Works Ann Arbor store several times with questions, set up delivery, etc., and I must say that each time the customer service was poor. You would think that after spending approximately 9k on a spa you would receive great customer service, unfortunately each person I have spoken to has acted like they were doing me a favor by speaking with me. In hindsight, I wish I had purchased elsewhere
Eric R.
Jun 01, 2019
Report
Jennifer G.
Jan 12, 2016
Report
I cant say enough good things about Leisure Works. Buying a hot tub is an investment and I wanted to be sure I was making the right choice. The staff is very knowledgeable and the sales process is friendly and low pressure. After purchasing my new hot tub, I walked away feeling confident about my choice, and armed with the knowledge to maintain my new "investment." Both Brian and Doug have been available several times to answer questions that have come up and provided assistance in getting my hot tub up and running after a winter storm power failure. Their service technician is scheduled
Colleen B.
Jun 04, 2015
Report
Patrick F.
Jan 11, 2015
Report
LOOK ELSEWHERE FOR SPA REPAIR/MAINTENANCE
EXPENSIVE-- $80 trip charge plus $80 labor charge (for under an hours time)
Poor communication -- Takes multiple calls to get a service visit
UNRELIABLE -- If you do get an appointment day, don't count on service person to show up, and do not expect a call if he doesn't
SERVICE IS SUBCONTRACTED -- The website also claims the service tech is not a subcontractor, but the representatives at Leisure Works admit they "do not set his schedule" and they just "send the work his way".
DON'T ACCEPT RESPONSIBILITY -- The business
EXPENSIVE-- $80 trip charge plus $80 labor charge (for under an hours time)
Poor communication -- Takes multiple calls to get a service visit
UNRELIABLE -- If you do get an appointment day, don't count on service person to show up, and do not expect a call if he doesn't
SERVICE IS SUBCONTRACTED -- The website also claims the service tech is not a subcontractor, but the representatives at Leisure Works admit they "do not set his schedule" and they just "send the work his way".
DON'T ACCEPT RESPONSIBILITY -- The business
