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Loyal Lifts Transportation Services provides chauffeur quality, personal service in a custom, luxury upfitted vehicle custom designed to accommodate mobility issues and disability. We go the extra mile with premium insurance coverage allowing us to take you beyond the sidewalk. Passengers can carry multiple bags (grocery, shopping, luggage) and if you need a wheelchair we can provide one (upon request as we do not carry it on every ride).

Our drivers have years of corporate driving experience (Owner, Keith Wells, is a CDL licensed driver).
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There's a story behind Loyal Lifts that's important for me to share. When you come close to losing your life, you learn to have immense gratitude for everything you've got. For me, that includes my steady-as-a-rock wife, Candace, and our two sons, Matthew and Drew. It also includes my community-all of these people have played a vital part in how Loyal Lifts came about.
Our door-to-door services in Buncombe and surrounding counties offer a variety of transportation needs for our clients. Loyal Lifts is here to help you. Make sure that you or your loved one receive the wheelchair accessible transportation they need from the comfort of their own home. We provide reliable and caring door-to-door transportation in Western North Carolina for clients with all types of special needs.
Loyal Lifts is an authorized transportation service for Grove Park Inn and other area hotels. You can book your airport pick-up, drop-off service or transportation to area tourist sites, shopping and dining by having your concierge contact us or feel free to contact us directly at 828-674-6471. As a local, we know the area very well and are accustomed to traffic patterns and diverting to alternate routes when necessary.
For Asheville, Hendersonville, Weaverville and surrounding area residents who are permanently disabled or temporarily disabled due to injury, illness or age, we truly enjoy helping you live your life beyond the boundaries of home. We arrive quietly and in style ~ no backup horns or large "disability" logos to draw attention.
Our reliable disability transportation service is here to help our clients maintain their dignity and enjoy life to the fullest. Call Loyal Lifts today at 828-674-6471 for expert and caring door-to-door assistance. A big shout out-you provide first classes services. Candace squared away my arrival time for medical treatment, Keith took care of the shuttle.
Reviews (10)
David Bailey
David Bailey
Dec 14, 2021
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Actually, you need a few more stars to properly review Loyal Lifts! Our experience, transporting my wheelchair-bound mom to the Arboretum for their Winter Lights show, could not have been better. Their vehicle was spotless, our owner/driver is a delight to meet, the rates were reasonable, and I especially enjoyed the opportunity to patronize this small, family run local business. Scheduling was easy and everything ran smoothly. There are not many other services quite like this in Asheville, so I was veey pleased to find Loyal Lifts!
Chas Love
Chas Love
Nov 02, 2021
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Positive: Professionalism, Punctuality, Quality, Value
One of the nicest people I’ve meet in a long time definitely would recommend to anyone I was comfortable an had delightful conversation.
Lynn Bock
Lynn Bock
Oct 26, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Excellent service, great owners and made me feel comfortable! Thanks!
Kd Bee
Kd Bee
Aug 22, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I found them in a pinch to transport my mother who is in a wheelchair and on oxygen. I could not ask for better service. Will definitely use them in the future.
Toni Meador
Toni Meador
Jul 05, 2021
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My 91-year-old mother doesn’t walk and she needed wheelchair transportation from the airport. I didn’t quite know where to turn until a friend recommended Loyal Lifts, as she had known the owner for many years. Keith (owner and driver) responded immediately to all my communications. He is the most professional, accommodating, kindest, gentlest, and most helpful gentleman I could have ever imagined. He was professional, on time and very reasonable price. My mother’s chair was very secure and she felt very safe. I will use his service again at the drop of a hat.
Kelly Stuhldreher
Kelly Stuhldreher
Mar 30, 2021
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Best car service ever! We had troubles finding an Uber into Asheville and loyal lifts came to the rescue! They were more than accommodating and so friendly. Drop off and pick up was a breeze. Would highly recommend!
Jeni Pirtle
Jeni Pirtle
Nov 21, 2020
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Loyal Lifts was terrific and easy to work with! Loyal Lifts took great care of a passenger who needed extra time and support, and I'm very thankful for their service.
Arlene Van Dyke
Arlene Van Dyke
Oct 26, 2020
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Was a lovely, stress free trip to the doctor for my husband who is in a wheelchair and myself who used to have physical and mental stress getting him in and out of the car at the beginning, then out and back in at the doctor’s office and out again when we got home. What a relief and actually relaxing trip while someone experienced handles the stress.
Highly recommend the use of this service when possible.
Elizabeth Burrell
Elizabeth Burrell
Sep 14, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Keith is very down to earth, and kind very clean van, great selfless personality. Very professional and wouldn't ever call another after using this one!!
My Name
My Name
Sep 06, 2020
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I would give them 10 stars if i could. Very polite, curtious, p punctual. Never had a bad experience not many transport companies are willing to do door to door services. If i wasnt able to accompany the person i do, I would feel confident that they are in the best hands possible.