Brooks Community Federal Credit Union
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Brooks Community Federal Credit Union
When you take a look at who we are you will realize that we care about our community. We want you to learn more about us by being a part of our credit union. North Star Credit Union believes in providing quality service and carrying forward our mission to our community. North Star is small enough to know you and large enough to serve you.

We offer a variety of banking options for our customers. We are proud to providing financial services to our members. We love this region as much as you do and want to make it a good place to live, work and play. As we celebrate 80 years of being in business, I'd like to take this opportunity to mention that it is a privilege to serve the members of North Star Credit Union as Chief Executive Officer.
Services
North Star Credit Union is here for you whether you are just starting to save or have a little more to invest. Just deposit $10 in a basic ownership share account and start saving today! This account earns higher interest to promote kids saving! Account holders can even make deposits and withdrawals at our new student branch located at the North Woods School Money Cave!
North Star Credit Union provides free checking accounts. That means you can deposit, withdraw, and write checks, all with no monthly maintenance fee. Our checking accounts come with a variety of competitive benefits that help you manage your money in our fast-paced world. Because life is busy and you're not always thinking of your checking account balance we offer overdraft protection.
For Personal and Business banking needs, we offer a North Star Credit Union VISA Debit Card, for free, just by opening a checking account. Use your North Star Credit Union VISA Debit Card for purchases and ATM transactions all over the world. Through our association with MoneyPass, you can use that same debit card for ATM transactions at more than 25,000 locations across the United States without a fee.
At North Star Credit Union, our staff is there to assist customers with investment options. As you plan for your future, we are able to show you ways to optimize your finances and prepare you for financial freedom. We provide a variety of options including preferred share account, money market share account, certificate of deposit, and individual retirement accounts (IRA) savings.
Members with businesses structured as a sole proprietorship, partnership, corporation, or association are eligible for a FREE checking account. You and all other owners of the company on the account must be within North Star Credit Union's field of membership. Your account must be kept in the complete business, organization name, or your professional name.
Reviews (9)
Jill Barrett
Jill Barrett
Nov 21, 2021
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Lori Astleford is a gem! As a realtor, I work with a lot of lenders, and Lori is one of the best! Always professional, accessible, and knowledgeable, she goes over and above to work with clients to get a mortgage. Lori is also kind, generous and cares about her clients beyond just a "transaction". I will recommend Lori to my clients!
Lance Alfredson
Lance Alfredson
May 11, 2021
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3 years with this bank a d still cant get a pin for my cards . We can change it, they say !!!! Never works !!!!! Just absolutely love excuses for incompetence, go work at McDonald's
Karen Griffith
Karen Griffith
Sep 10, 2020
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I've been a member since @1983. I used to be a real estate closer (handling endless paperwork and financial disbursements). I used to tell anyone who listened that they should apply for a mortgage with this organization. The savings would be in the hundreds as the credit union does not charge the customary fees folks are charged by commercial lenders, like closing fees totalling nearly $4000! The employees at North Star are always friendly and quick to fix whatever you're calling about. Even someone like me, a verified pack sacker is treated like royalty. Thanks to all of the hard working folks
D. Jc
D. Jc
Feb 01, 2020
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I have been a member for about 10 yrs. And the staff has always been beyond helpful ! If they know you by name they greet you by your name. Jolene goes above and beyond to make sure every member is happy. It's the best place in Cook,mn to do your banking. They also have a student credit union in the local School, which is nice for students with accounts.
William S.
William S.
Jun 16, 2019
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Staff handles customers very poorly in a rude or unprofessional manner. Communication skills lack. I would not recommend for business accounts or personal accounts.
Elisabeth Clark
Elisabeth Clark
Oct 11, 2018
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I have been happy in the past with North Star..but the new app to get online is aweful. It's locked me out again for the 6th time. So in order to get it unlocked I have to call the credit union and ask them to unlock it. On a weekend I need access to it and can't because you aren't open until Monday. I predominantly use the online application to view, make transfers and do balance checks. But even when I set the account up to recognize my laptop inevitably it will go back to asking me the security image/questions after a couple of weeks and then even when I answer them correctly it locks me out
Thomas Soderberg
Thomas Soderberg
Sep 05, 2018
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There use to be a nice photo of the staff, it just needed updating. It's a good place to do business
Kaela McKinley
Kaela McKinley
Aug 27, 2017
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I deal with them daily on a professional level and I am continually impressed by the knowledge of the staff and how personable they are.
Elizabeth Chapman
Elizabeth Chapman
Jun 11, 2017
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Local community credit union. Staff knows almost everyone by name and is helpful.
Convenient location in the downtown area. Nice drive through banking option.
As with all banking be aware of terms and conditions with and transactions.
Good bank for personal accounts or small business. Not as many options for large online banking needs.