Whether you're looking for personal or business banking, we still pride ourselves on the personal touch. Just ask our 10,000 members! As a credit union in Lancaster, PA, we're proud to be able to offer the personal banking services you need, with the benefits you want. Instead of paying shareholders, we return excess earnings to our members through competitive rates on deposits and loans, free rewards programs, lower fees, and so much more.
Your nearby credit union offers excellent borrowing options with low loan rates and affordable monthly payments. Choose a business banking partner that offers free accounts and low-cost services with no hidden strings attached. Your local credit union helps you to teach your children good money habits, from learning to save to building credit.
Your nearby credit union offers excellent borrowing options with low loan rates and affordable monthly payments. Choose a business banking partner that offers free accounts and low-cost services with no hidden strings attached. Your local credit union helps you to teach your children good money habits, from learning to save to building credit.
Services
When you're looking for banking services or a federal credit union near you, you don't have to look far. Lanco FCU is a not-for-profit financial institution owned by our members, who are regular people just like you. With over 10,000 members, you probably already have friends, family, co-workers, and neighbors who are current member-owners!
One of the most common questions we hear at Lanco Federal Credit Union is, "What is the difference between a bank and a credit union?" We get it-before you choose a financial institution, you want to make sure you understand all of the details of where your money is going to be kept safe. At Lanco FCU, we work hard to ensure all of our members are satisfied with our service, but we also want to keep you informed.
Lanco FCU offers a variety of online and mobile banking tools to help you manage your credit union accounts, debit cards, and credit cards. Learn about online and mobile banking services. Please note that to protect your privacy and account security, representatives may not be able to perform transactions, update personal information or provide account details by phone, text, or e-mail.
As a Lanco FCU member, you have access to many free self-services that help you easily manage your credit union accounts and daily finances. In addition to online banking and mobile banking, your membership also includes exclusive offers and discounts for credit union services as well as national-brand partners.
At Lanco FCU, we offer an array of free online services that give members convenient and secure access to their accounts. Members can review account history, perform transactions, access statements, pay bills, manage notifications, request additional services and more. Review our available services below to learn more.
Reviews (10)
Ous-Ami Sexton
Jan 19, 2022
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Mark McQuaid
Oct 04, 2021
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Lanco federal credit union is under staffed and can not keep up with customers, you can’t reach anyone for hours and when you do speak to someone you are put back on hold…only then to be told there is nobody in that department! Worst customer service. Very disappointed and recommend using a bank that can keep up with customers. After 20 years and multiple family members that have been there longer, this will be our last year with LFCU.
Ethan Poetic
Aug 31, 2021
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Trevor Vascellaro
Nov 10, 2020
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Resa Swinton
Sep 20, 2020
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Terrible customer service if you have a huge issue, like identity theft. They completely ignore your concerns and wipe out your accounts before explaining anything. Please use a federal bank for your protection. They have talked down to me, treated me as if I did something wrong. It is so disheartening and unfair.
Celia Good
Jun 11, 2020
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Zane Browne
Aug 08, 2019
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Never easy to get ahold of anyone. You have to physically go into the branches. Not a good bank for someone who has a busy workload.
UPDATE: Doesn't let you reply to anyone on google review, but I must say LANCO still proves me right with never answering phone calls. I'm trying to reach out to someone to cancel my bank account since I opened with someone else who answers their phone calls. This bank wont last long with individuals that have busy schedules or self employed.
If you want a strong bank with strong customer service check out members 1st. Haven't been disappointed and top notch customer
UPDATE: Doesn't let you reply to anyone on google review, but I must say LANCO still proves me right with never answering phone calls. I'm trying to reach out to someone to cancel my bank account since I opened with someone else who answers their phone calls. This bank wont last long with individuals that have busy schedules or self employed.
If you want a strong bank with strong customer service check out members 1st. Haven't been disappointed and top notch customer
That Dsm Guy
Dec 29, 2018
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I will not give this place any type of good review. Do not take your money here! We have been banking with them for over 4 years, and now we have had enough! Just in the last year they have let 4 unauthorized withdrawals go from our account, 2 within the last month. Now at what point is the bank held responsible for negligence with our funds?
Also after the first 2 times they promised to secure our account and yada yada yada but guess what? Money still goes missing. Now 2 out the four times they didn't even know about the withdrawals. We had to bring it to their attention. On top of all of that
Also after the first 2 times they promised to secure our account and yada yada yada but guess what? Money still goes missing. Now 2 out the four times they didn't even know about the withdrawals. We had to bring it to their attention. On top of all of that
Ytooooj
Dec 29, 2017
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The people are very friendly but their service is a joke. Sometimes they just shut their system down and don't allow you access to money. The first couple times I was out to eat over a weekend and had my debit card declined and the last time was while I was on vacation. Imagine being thousands of miles from home and have no access to money... You can't eat or do anything at all until they open on Monday.
Hemal Naik
Jul 01, 2017
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Only good if you have small simple banking needs. Manager changes very often, they don’t bother even to interact with you, short staff and always new staff for the most of time, Except one or two teller nobody seems to care. If you need to speak to somebody always a long wait.
Their customer service representative is never in the office.
Their customer service representative is never in the office.
