We have run a small business in the East Bay since 2000. We are family owned and operated and will make you feel like family as well. Our friendly and knowledgeable staff members are educated and willing to help answer any questions you may have.
They can help you decide which bed or service is going to get you the results you desire as well as help you determine which of our premium lotions will assist in that depending on your individual circumstances and expectations.Our goal at Utopia Tanning & Spa is to provide each guest with a personalized experience while maintaining superior customer service.
They can help you decide which bed or service is going to get you the results you desire as well as help you determine which of our premium lotions will assist in that depending on your individual circumstances and expectations.Our goal at Utopia Tanning & Spa is to provide each guest with a personalized experience while maintaining superior customer service.
Services
All of our UV tanning beds are made by Ergoline, which is the leading manufacturer in the industry. Ergoline beds have the most innovative UV technology that ensure the deepest, quickest tan with their effective designs. We offer a variety of beds, varying in maximum exposure time and bulb quantity and wattage.
Instead of waiting 4-6 hours, with a pre spray, perfector, your spray will develop within 2-4 hours and offers a PH balancer which helps get a more even tan. The post, moisturizer, option helps lock that color in for a long lasting tan. Versa Spa Pro provides a premium spray tanning experience with an open, warm, relaxing environment resulting in a beautiful tan.
We are the only salon in the area to offer a full body Red Light Therapy collagen producing treatment. Red Light Therapy works by the wavelengths of the lights strengthening your cell's mitochondria allowing for an increase of nutrients and energy. It can be used to treat joint stiffness, muscle aches and spasms, improve blood flow, reduce inflammation, improve collagen fibers, promote weight loss, reduce acne and much more.
You can however get that healthy glow with a Sunless Tan in our automated booth. Yes, you should always use an indoor tanning lotion. They provide the three essentials of effective tanning: hydration, nutrition and oxygenation. Without a lotion it can take up to 12 minutes to start producing melanin but with lotion that production starts within the first minute.
Reviews (22)
Heather M.
Sep 23, 2021
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I think my review didn't post due to technical error. If duplicate, sorry. This is the first negative review I have written for a business. Usually, I just don't bother. But, I don't want anyone else to get hurt. I am a "high net worth" individual who would have referred many friends and family if not for being treated like sh*t. Run far away from this business! Basically, I called to cancel my monthly billing plan by phone. I confirmed with the employee working the front desk that it was cancelled. But, I kept getting billed. I didn't notice until it happened more
William L.
Jul 02, 2021
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Writing a review so that others can get my feedback on this business.
Pros: Convenient location with lots of parking, clean facility, and wide range of services and options.
Cons: Service Reps seem more pre-occupied with signing up new customers as opposed to attending to existing customers.
Our situation is my wife and I have purchased a monthly package for 3 out of the last 4 years (COVID was the exception) where we want to build a base layer before going on our summer vacations. Because we buy the same monthly package, we try to go together to save us making individual trips to the business
Pros: Convenient location with lots of parking, clean facility, and wide range of services and options.
Cons: Service Reps seem more pre-occupied with signing up new customers as opposed to attending to existing customers.
Our situation is my wife and I have purchased a monthly package for 3 out of the last 4 years (COVID was the exception) where we want to build a base layer before going on our summer vacations. Because we buy the same monthly package, we try to go together to save us making individual trips to the business
K. M.
May 17, 2021
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There isn't enough positive and amazing things I cold say about utopia tanning and spa. The owner is incredibly sweet and helped me through the process. It was my first time getting spray tanned, the facility is clean, the room with the spray machine is spotless and they sanitize between each client. The monthly subscription for unlimited spray tans is so worth it! I'm hooked, I wish I could give them more stars. Will definitely be a life long customer with them. :)
Scott R.
Apr 16, 2021
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Bennett H.
Mar 20, 2021
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Very poor customer service. If you are looking for a place to tan I would recommend going somewhere else. Unfortunately this place lives up to the poor stereotype tanning salons have of rude, disinterested, and condescending service.
I have gladly paid for my membership here every month since 2016. Even though I only go tanning at most 5 times per year it has been easier to keep the membership and makes me happy to support a local business. During the past year with COVID even though I was not comfortable using the services due to health concerns I still understood every small business needed
I have gladly paid for my membership here every month since 2016. Even though I only go tanning at most 5 times per year it has been easier to keep the membership and makes me happy to support a local business. During the past year with COVID even though I was not comfortable using the services due to health concerns I still understood every small business needed
Kay Kay
Jan 26, 2021
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I was happy to find a tanning salon that was open since my home town is closed down do to COVID. However this salon didn’t work out for me. The salon has good equipment I definitely enjoyed the bed and stand up.. it’s a cute place! But the staff have bad attitudes, they weren’t helpful, very snobbish.. I didn’t feel comfortable. Would not return here.
Kathy S.
Nov 12, 2020
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After being a loyal customer for 6 years, I can no longer recommend this salon as a result of a recent experience I had there.
I purchased a tanning package before the Covid virus hit in March of this year and had quarantined the last 7 months in Southern California. I relocated back to Bay Area the end of September after knowing that salons had opened up again. I was told by the Assistant Manager who answered the phone that I had 6 sessions left and that they would expire on Oct 20. I asked if I could get an extension as I did not think I would be able to use them up that quickly as I have
I purchased a tanning package before the Covid virus hit in March of this year and had quarantined the last 7 months in Southern California. I relocated back to Bay Area the end of September after knowing that salons had opened up again. I was told by the Assistant Manager who answered the phone that I had 6 sessions left and that they would expire on Oct 20. I asked if I could get an extension as I did not think I would be able to use them up that quickly as I have
Jasmine M.
Oct 05, 2020
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Kelsie
Jul 18, 2020
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Dorita W.
Jun 25, 2020
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Last minute Family pics happening in 3wks. I don't care too much for all my freckles and slight discoloration in some areas. What a beautiful shop! I love the set up. It's quit clean and with the COVID they were cleaning between customers. Mason, (I hope I'm spelling her name correctly) was Amazing! She was pleasant, professional, patient and very informative. I will be returning!
Allyson P.
Jun 04, 2020
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Seriously the best salon in the area. The staff are so friendly, the beds are AMAZING quality and it's always super clean!! I used to work at a tanning salon a while back so I'm very nit-picky when it comes to cleanliness and how a bed operates. Blew me away how efficient the whole salon is!
Great welcoming bag with the membership, tons of awesome accelerator lotions to pick from in the lobby, I even got the "California contour" which is a nifty mask you wear in the bed to give you a contoured look- how cool is that?! They bring in new and fun ideas because they go to the
Great welcoming bag with the membership, tons of awesome accelerator lotions to pick from in the lobby, I even got the "California contour" which is a nifty mask you wear in the bed to give you a contoured look- how cool is that?! They bring in new and fun ideas because they go to the
Alexandria Fiori
Jan 03, 2020
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Val M.
Nov 08, 2019
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After moving away in 2012 I came back to San Ramon, happy to see Utopia was still around, though under new ownership. I checked out other salons in the area and Utopia was the clear winner. Super clean, friendly staff and honestly the best membership price for what you get. In addition, if you sign up for a membership they give you this cute goodie bag! You can put your membership on hold, but cancellation requires two weeks WRITTEN notice to the salon. If you understand that going in, you're good. I'm sure they tell you that upfront but I didn't go through a new membership because
Johnny L.
Jun 01, 2019
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Ben T.
Apr 04, 2019
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Allison Duda
Jan 16, 2019
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Alysha M.
Nov 09, 2018
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Lauren S.
Jul 07, 2018
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I went here today for my first ever air brush spray tan the woman that does the procedure was amazing, thorough, and made me feel comfortable and fabulous all at the same time. I had an uneven tan line already and she was able to blend it perfectly. Not only would I recommend this place but will use it again in the future!
Donna B.
May 21, 2018
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I went in yesterday for the stand up, and met the loveliest young lady
Her name is Kaitlyn and I think she said she was new to Utopia staff.
There was only 30 mins left till the store closed but she said it's ok and so I quickly jumped in to the tanning machine.
I wish young girls these days could be like her because she was just such a nice young lady. It makes going to Utopia great when there are nice girls behind the desk
I have to add (6 days after my post) Ally is AWESOME!!! What a great girl..... I could talk to her for hours
To the boss..... you have great staff!
I may have to buy
Her name is Kaitlyn and I think she said she was new to Utopia staff.
There was only 30 mins left till the store closed but she said it's ok and so I quickly jumped in to the tanning machine.
I wish young girls these days could be like her because she was just such a nice young lady. It makes going to Utopia great when there are nice girls behind the desk
I have to add (6 days after my post) Ally is AWESOME!!! What a great girl..... I could talk to her for hours
To the boss..... you have great staff!
I may have to buy
Benjamin D.
Sep 16, 2017
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Extremely Dirty. Expensive. & the staff is poorly trained.
The last time I was here the girl was very inexperienced. She was eating chinese food so it smelled weird....also could not smile for some reason.
She processed my card twice and when I called her on it she denied it and then called her manager. Manager cannot reimburse me til Monday after the card is already processed and wants me to leave my credit card info?
The business owners are obviously Neglecting this place. It is run down and dirty.
The last time I was here the girl was very inexperienced. She was eating chinese food so it smelled weird....also could not smile for some reason.
She processed my card twice and when I called her on it she denied it and then called her manager. Manager cannot reimburse me til Monday after the card is already processed and wants me to leave my credit card info?
The business owners are obviously Neglecting this place. It is run down and dirty.
Dana C.
Jun 02, 2017
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Services offered are good, but it is so frustrating their policy. i have gone into tan on three occasions this month, and the bed wasn't being used. Someone had put their name down on the waiting list, but had not showed up to start their session. One time the person showed up 21 mins after the bed was available! My tan would have taken less than 10 mins. The policy should be to be on a waiting list, but if you are not present at the time the bed is available, then the next person present should get priority.
Crystal Montoya
Nov 21, 2016
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