We pride ourselves on being able to repair or diagnose 99% of computer problems we encounter. It doesn't matter where you are, as long as you have an active internet connection we can fix your computer. Your computer problems end here. Since 2002 we have been repairing computers and providing IT support in and around Salisbury, MD.
We've been repairing computers and solving tech problems for some time now. From large businesses to individual users, we keep everyone operating efficiently and our work is guaranteed. Click through to read our reviews or submit your own.
We've been repairing computers and solving tech problems for some time now. From large businesses to individual users, we keep everyone operating efficiently and our work is guaranteed. Click through to read our reviews or submit your own.
Services
All of our services are guaranteed for 30 days. If your problem repeats within the guarantee period we will fix the problem with no additional cost to you**. All parts and hardware come with a one year warranty. Rate cap - Many services have a rate cap based on average service time, please call for more information.
Reviews (14)
Brooks Witzke
Jun 16, 2020
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Marc Carrol is amazing. Let me start off by saying that in law school your laptop is your lifeline; all of your exams are done on it, it is what you use in class to take notes, and all your assignments are done on it. My laptop was special to me as it was a gift from a local attorney who recently passed away and he helped me buy it for law school.
My laptop got destroyed by corrupt software when I was doing an externship at a local law firm and had to download the software of a local IT company. After my externship the other IT company refused to fix it to the way it was, and when I returned to
My laptop got destroyed by corrupt software when I was doing an externship at a local law firm and had to download the software of a local IT company. After my externship the other IT company refused to fix it to the way it was, and when I returned to
Carol H.
Dec 28, 2019
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Jq Mm
Aug 17, 2019
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Melissa Mulchansingh
Jun 27, 2019
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Elizabeth H.
Dec 12, 2018
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Dimension X is AMAZING! My computer was slow and freezing to the point where I couldn't do anything to it. I emailed Dimension X to ask if they could take a look at it and I received a reply very quickly. I scheduled to drop off my computer and within 2 days, I was in contact with Mark and he told me that my hard-drive was completely ruined. Mark was able to help me choose which one I liked and I received a quote. I got another phone call 4 days later to let me know my computer was ready for pick-up. I got my computer home and I have never been happier. My computer is running better than ever
Janice Baldwin
Dec 08, 2018
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Neil Stegman
Nov 25, 2018
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John Aukward
Nov 15, 2018
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Andrea M.
Aug 30, 2018
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My laptop screen needed replacing after falling on the floor. Mark was quick to respond to my text message and the turn around time was quick - 1 week from drop off to completion. And he brought the laptop back to my home once repaired! You can't get any better than door to door service! Pricing was reasonable too! Will definitely use him again!
Matthew McIver
Jul 18, 2017
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My desktop crashed which is the worst thing in the world because I work off of it most of the time. After calling several repair stores in the area to find out how much it would cost just to diagnose the problem I ended up setting an appointment with Dimension X because they were -by far- the most reasonably priced.
The guy (Mark) arrived on time, was very down-to-earth, and is extremely knowledgeable about computers. He helped me get my computer fixed in no time.
These guys definitely know their stuff and I would 100% recommend them to anyone with computer problems.
The guy (Mark) arrived on time, was very down-to-earth, and is extremely knowledgeable about computers. He helped me get my computer fixed in no time.
These guys definitely know their stuff and I would 100% recommend them to anyone with computer problems.
Howard Stephens
Jan 13, 2017
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When ever I have an IT issue at the Snow Hill Fire Co. I know that I can count on Mark to get to me as soon as he can and that the repair will be done quick and very thorough.
Mark has been working on our equipment for several years and I have full confidence that he can solve whatever issue we have. He is very knowledgeable and has the answers to any dumb question I have for him.
I highly recommend Mark and Dimension X if you have any IT problems.
Mark has been working on our equipment for several years and I have full confidence that he can solve whatever issue we have. He is very knowledgeable and has the answers to any dumb question I have for him.
I highly recommend Mark and Dimension X if you have any IT problems.
David Dypsky
Aug 12, 2015
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When our server crashed two years ago we asked Mark Carroll of Dimension X to recover our lost data and set us up with a new system. He did an excellent job and we have continued to utilize his services ever since. Mark always suggests the most economical way to fix or improve our set up as needed and does not overcharge.
Lisa P.
Aug 07, 2015
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Hello. My experience with Mark Carroll has been phenomenal. Not only is he courteous and timely, but he knows what he is doing and he does it extremely well. I have dealt with other computer repair companies and Dimension X has by far been the best, due in great part to Mark. I need no other computer repair company ever again. I will stick with your company for as long as I need to. He came to me as a referral from my mother. Thank goodness she needed him and was able to refer me to Dimension X. It is a great company with a great employee, Mark. I have also referred him to several other people
Trish Greene
Jul 25, 2015
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We have been using the services of Mark Carroll and Dimension X for many years. As a municipal government it is imperative that we find an IT person who is reputable, honest, dependable and efficient. Mark is all of that, and more. He never fails to answer a question when we call. He offers quick response time when needed. He is knowledgeable and fixes issues in a timely manner.
We couldn't be more pleased with the service we receive from Dimension X. We recommend Mark's services to anyone. You will not be disappointed.
We couldn't be more pleased with the service we receive from Dimension X. We recommend Mark's services to anyone. You will not be disappointed.
