We wanted to take a moment to let our customers know where we stand in relation to the current pandemic and our general disaster preparedness. We plan to provide the same level of service you have all come to expect until or unless otherwise dictated by local, state, or federal authorities. Both remote and on-site service will be availble as long as we are allowed to provide it.
That said, we are prepared to work through an extended social disruption. Our remote support technicians are already working from home to facilitate social distancing in the interest of public health. This week, we installed a full building generator to allow us to continue to provide service through many possible disruptions.
That said, we are prepared to work through an extended social disruption. Our remote support technicians are already working from home to facilitate social distancing in the interest of public health. This week, we installed a full building generator to allow us to continue to provide service through many possible disruptions.
Services
Norman Alan Company, LLC was founded in 2004 by Jeff Kochis and Bob Graham. The name "Norman Alan" is a combination of their two middle names. From the beginning, Jeff and Bob devoted themselves to providing the kind of professional, affordable, and trustworthy service they felt was often lacking in the networking and computer services industry.
Let's face it, if you already had reliable, affordable, IT professionals ready to solve your computer troubles at a moment's notice, you wouldn't be checking us out. Then there are the outrageous bills, slow computers, viruses and malware, the backup that doesn't backup, excessive downtime, and phone calls that are never returned.
Based in Greensburg, Pennsylvania, Norman Alan serves clients in Westmoreland and Allegheny Counties and throughout Southwestern PA. Where many computer troubleshooters show up, fix your problem, and leave, at Norman Alan our goal is to be a partner in your business success. Ideally, that means making sure you never have a serious problem in the first place.
When the best in computer sales, service, and support is affordable, friendly, and reliable, it must be Norman Alan. We've been providing computer and IT support in Greensburg and throughout Westmoreland and Allegheny Counties since 2004. We strive to provide comprehensive business IT support as well as leadership in helping you make the right choices for your business.
Backups are only real when the data you need can be restored on demand. We often hear "I backed that up last week, " only to find that your backup is more than a few months old. Or that nightly backup system you're relying on hasn't worked right in over a year! At Norman Alan Company, LLC, we help you manage the right backup system for your business, one you can rely on for those moments when everything seems lost.
