Our passion is providing you with a world class ownership experience. We share the thrill our customers get from owning and driving a BMW. Whether you come in for a new or pre-owned BMW, to have your vehicle serviced, or to arrange financing, we are committed to providing a BMW experience that keeps you coming back.
Our website is here to introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. If you need any assistance while visiting us online, contact us and we will promptly reply.
Our website is here to introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. If you need any assistance while visiting us online, contact us and we will promptly reply.
Services
BMW of Ramsey is a spectacular BMW dealership located in Ramsey, New Jersey. BMW of Ramsey offers the finest selection of BMW cars and SUVs, including the BMW 3 Series & BMW X5, with a service and maintenance department that is second to none. Then again, the speed at which technology advances is stunning.
M. The most powerful letter in the world. M generates performance unlike anything else. And after four decades of delivering hair-raising thrills, it's still pushing the limits. But don't just take our word for it. See for yourself when you grip the wheel of any vehicle from our M Family. BMW M is all about the fascination of driving -both in day-to-day traffic and on the racetrack.
Northern New Jersey drivers in the market for a new, luxurious and capable vehicle should check out the comprehensive and quality inventory available at BMW of Ramsey. The best way to get a feel for our inventory and decide which vehicle is right for you, is to make a trip to our Ramsey lot and take a test drive.
BMW vehicles are notoriously luxurious and high-performance, making any BMW model an excellent automotive investment that will transform your driving experiences. And lucky for you, BMW of Ramsey has a wide array of new BMW models for you to look through, from sporty cars and coupes, to high-end SUVs.
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Reviews (16)
Michael Mimmo
Feb 01, 2022
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Greg Rosoff
Jan 24, 2022
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Took over two hours for an oil change that I had an appointment for, then told me to wait for my car while they washed it - that took over a half hour while I waited outside. They also have different rules for when they'll do an oil change that is covered (1 year or 10,000 miles)vs. what they recommend (every 5,000 miles) - not the way I would do business.
Pd Calianese
Jan 20, 2022
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Inna Kuznetsova
Jan 19, 2022
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The service itself is fine but I repeatedly had issues with quoting and overcharging. Since I had it before, I confirmed the price from BMW site ahead of time in writing before making an appointment. Yet, when u came in the advisor tried to add $500 in labor. When I refused the service at that level , he talked to the manager and the price reverted to what was quoted. He also suggested to change diesel filter and quoted $600. I refused and called the BMW Service and Dealer in the same county 10 miles away - $329.
That was not all. When I came to pick up my car the price was slightly higher on
That was not all. When I came to pick up my car the price was slightly higher on
Lindsey Moynihan
Jan 18, 2022
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Brian was excellent. He kept me informed on the progress of the service. The service technician was also terrific! He sent me a video of what had been done..I was having a problem with the remote start. He showed me how he reset it, and how I can reset it if the problem should reoccur. Overall I am well pleased with my service appointment!!
Inna K.
Jan 17, 2022
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We had multiple situations with "price errors" in two years: a recommendation to change a part that they changed 2 months ago; one price quoted on the site and another given at checkout (and corrected after an argument), etc. my husband already switched to another center. I decided to give them one more try and preconfirmed BMW web price in written before making an appointment. Then they tried to claim it did not include labor and try to slap a $500 on top. When I refused and said I would change the brake pads elsewhere then the labor surcharge immediately disappeared. Be very careful
Frank Dinoia
Jan 14, 2022
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This BMW service visit was very frustrating.
1. Tried calling Multiple times for status with no answer. At lease 6 times...in one day
2. Some of the employees (Reception) were Unprofessional
3. Shortage of personal
4. Upon completion, I was told everything was fine. Arrived home
and problems with side mirrors. would not close when locking car
5.Only positive was my Service Advisor...Anna. She is excellent!
1. Tried calling Multiple times for status with no answer. At lease 6 times...in one day
2. Some of the employees (Reception) were Unprofessional
3. Shortage of personal
4. Upon completion, I was told everything was fine. Arrived home
and problems with side mirrors. would not close when locking car
5.Only positive was my Service Advisor...Anna. She is excellent!
Kim Cosklo
Jan 10, 2022
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Jeff W.
Jan 02, 2022
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Was looking to buy a BMW. Emailed and was given a price of MSRP. I was told that if I ordered a vehicle that "we would have more flexibility". So I took the time to create a build code and sent it to them. Was given a price if full MSRP. Sales person said that this was a good deal because many dealers are charging over MSRP. I have talked to four dealerships and not one is charging over MSRP. I would never trust this place. Gives car sales people a bad name.
David K.
Dec 19, 2021
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Just arrived home after a great buying experience with Jesus and the rest of the team at BMW Ramsey. Everyone was extremely friendly, the facility was great, and the process was straightforward without a lot of the uncomfortable pressure you can get at some dealerships. Highly recommended to anyone in the area!
Jongseo Y.
Nov 23, 2021
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I ordered a new vehicle a month ago with a promise that the order will go as soon as possible and I should see my vehicle delivered in around 6 weeks. I signed the paper, they ran a credit check on me, and I never heard back. I called two weeks later to ask for a production number for my order (it's a tracking system by BMW for new orders), and the salesperson told me my order is still in the "order dock", thus no production number. You get this number as soon as the order goes into production, and any good salesperson will notify his/her customer the moment the number is generated
John H.
Aug 28, 2021
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Carie W.
Aug 16, 2021
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Sorry to say my review is being updated because the sales person Matt was not completely honest with me. I was initially impressed with the service I received from Ramsey BMW. So impressed I recommended them to a friend who bought a car as well from them.
I was promised a 5 year inspection sticker and when I went in to pick it up with my license plates, they refused to give it to me.
It may sound silly but it's the principle of a promise not kept. What else will they promise you and won't keep their word. This is BMW we are talking about. How much would it really cost them to give me
I was promised a 5 year inspection sticker and when I went in to pick it up with my license plates, they refused to give it to me.
It may sound silly but it's the principle of a promise not kept. What else will they promise you and won't keep their word. This is BMW we are talking about. How much would it really cost them to give me
Nicole W.
Jul 12, 2021
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Their service center is an absolute nightmare. Getting the car was easy and Tim Gallagher was awesome. The ugly: everything thereafter. Their roadside assistance program is non-existent. You could die of hypothermia as it took 14 hours from time of problem to come. I waited outside for 2 hours in the morning over the winter. This is an experience no one should have to endure. Imagine leasing a brand new car and the same problems happen over and over again, but the service department is so overwhelmed they claim I shouldn't even show up if someone cancels. I called bmw corporate over the problem
Daniel Z.
Jul 08, 2021
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I had a lease deal lined up through my broker with sales manager Pedro Andrade for a new X3. At the last minute, they said that the General Manager overrode and cancelled the deal unless I paid an extra $1,000 on top of our agreed upon price. My family and I lease new vehicles every 2-3 years. Highly unfortunate that this dealership is willing to ruin a potential long-term business relationship by pulling a bait-and-switch over $1,000.
Adding this business to my list of places where I will never spend a dime as long as I live and suggest you do the same unless you don't value your time
Adding this business to my list of places where I will never spend a dime as long as I live and suggest you do the same unless you don't value your time
William S.
Sep 24, 2020
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PEOPLE DON'T FORGET!
You only have one life dont waste it with memories of this dealership where happiness goes to die.
They will literally say anything to stop you from calling BMW of North America America and making formal complaint.
Especially Anthony, he will literally say anything, despicable.
Don't make the mistake I did 100% file a formal complaint.
When I was 11 my cat died of cancer.
I always figured it would be the most painful memory in my life.
Wrong!!!
BMW of Ramsey Stole that from me also.
Run away from this dealership as fast as you can my car was under warranty the
You only have one life dont waste it with memories of this dealership where happiness goes to die.
They will literally say anything to stop you from calling BMW of North America America and making formal complaint.
Especially Anthony, he will literally say anything, despicable.
Don't make the mistake I did 100% file a formal complaint.
When I was 11 my cat died of cancer.
I always figured it would be the most painful memory in my life.
Wrong!!!
BMW of Ramsey Stole that from me also.
Run away from this dealership as fast as you can my car was under warranty the
