Here at ProTel, we compiled the most trusted phone systems-from PBX systems to network security to the actual phones-in order to boost sophistication and productivity for our clients. ProTel offers some of the most trusted IT services available in North Texas from Network Security and Engineering to Managed Services and IT Helpdesk Services.
ProTel Support is a dynamic telecommunications company with more than a decade of experience in the industry. Our expertise in sales, service, project management, engineering and technical support positions us to address the individual needs of our customers. Because we believe communication is essential to a business's success, we offer top-notch customer service.
ProTel Support is a dynamic telecommunications company with more than a decade of experience in the industry. Our expertise in sales, service, project management, engineering and technical support positions us to address the individual needs of our customers. Because we believe communication is essential to a business's success, we offer top-notch customer service.
Services
ProTel Support is a dynamic telecommunications company with more than a decade of experience in the industry. Our expertise in sales, service, project management, engineering and technical support positions us to address the individual needs of our customers. Because we believe communication is essential to a business's success, we offer top-notch customer service.
With the revolution of the Internet and technology, phone systems have advanced exponentially in their practicality, function and usability. Here at ProTel, we compiled the most trusted phone systems-from PBX systems to network security to the actual phones-in order to boost sophistication and productivity for our clients.
We hear the term "IT services" a lot, but what does IT really mean? IT, or information technology, refers to computing and communications advancements used for data management-in other words, the way we collect, process, save and distribute information. So the term "IT" really covers a lot of ground, from web technology and PBX Systems to computer software and programming.
SIP stands for session initiation protocol. So, in other words, SIP is the process of initiating a phone call session-something we, as phone users, probably don't think about when making a call. This telecommunications protocol is used to indicate and control multimedia communication sessions. So not only is SIP used for telecommunication, but also video calls.
While so much of our energy and work is dedicated to IT services and phone systems, we always emphasize a business network's reliance on the strength and dependability of its voice and data cabling. Whether you are opening a new business or it's time for an upgrade, the professionals at ProTel will provide the highest-quality cabling services, catered to fit your business environment and goals-from small offices to multi-story buildings.
Reviews (10)
Collin Burnett
Oct 28, 2020
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I’ve had the pleasure of being a customer of Protel Support for many years! They exude professionalism! Our company trusts them with our phone and I.T. Services. Their staff is incredibly polite and has answered our calls around the clock to help us! I can not think of a company I trust more than Protel Support.
Dee Youngblood
Dec 02, 2018
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Anne Keeling
Jan 30, 2018
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Jaime Rodriguez Jr
Nov 13, 2015
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Here at Dossani, Turnage & Van Hoose, P.C. we value our relationship with Protel Support. They have seen us through an extensive office move as well as day to day operation needs and they have been 100% successful & professional along the way. In the tax & accounting field we can not afford to lose any of our technical systems, luckily we don't have to worry about that with Protel Support behind us.
Chris Revellese
Aug 28, 2015
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ProTel has been extremely beneficial to Crater Communications, Inc. Their work & professionalism is nothing less than superior. The Dallas/Ft. Worth area is a busy one for us and ProTel 's ability to keep up the pace & provide a comfort level of service is something that we have been yearning for. No matter if it is with one month notice or with same day emergency service, it is calming to know that we have ProTel to represent us in Dallas / Ft. Worth.
Brian Rumsey
Aug 17, 2015
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Our architectural firm uses Protel Support for our phone service and they are amazing! I cannot say enough great things about them. They always get back with us very quickly and answer all the questions that we have. Lonnie answers emails within the hour and is always very nice and professional. The technicians come out to our office within a day, and make sure every thing is taken care of and correct before they leave. And Eva always follows up with us to make sure that every thing is working correctly and that we are satisfied with our service. I would highly recommend Protel to anyone!
Lori Young
Jan 16, 2015
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I would like to commend this company for their wonderful service that they provide. I had to reschedule my date of service many times and they never gave me a hard time for it. They were in my office on February 14, 2014 and the technician worked on site with such professionalism. They tested all of my equipment and made sure it was working properly before they left. I feel that this company went over and beyond for my office. I would recommend them to ANYONE searching for telecommunication support. Thanks! Lori
Denton Country Club
Dec 14, 2014
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Paul Echols
Aug 22, 2014
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The ProTel team from owner to technician were very professional and helpful. I had questions and needs regarding a complicated internet telephone system but they knew exactly what to do looking like it was easy as could be for them. I highly recommend using these guys for your telephone needs and if they were only half as good at IT as they are telephone service, I recommend them for that too!
Julio Andino-Velez
Jul 28, 2014
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They provide great neworking and IT solutions. They listen to the business's needs and provide the right solution. They are extremely responsive and are great at preventing downtime for our business, in healthcare there is no place for downtime and we are more than satisfied with ProTel. We would highly recommend their services. We are very happy we've got them in our corner.
