At Southwest Healthcare System, our tradition of providing quality medical care in a comfortable and convenient environment helps brings peace of mind to the thousands of patients and families who come to the Rancho Springs Medical Center campus. The Rancho Springs location in Murrieta, California, is a 120 bed acute-care facility with an Emergency Department that is open around the clock.
To best assist all types of urgent care needs, Rancho Springs provides the area's only OB/Emergency Department program, which gives expectant moms 24/7 on-site access to OB/GYN physician coverage, and also has the region's only Pediatric Emergency Services (for children 14 and under) provided by board certified Rady Children's emergency medicine physicians.
To best assist all types of urgent care needs, Rancho Springs provides the area's only OB/Emergency Department program, which gives expectant moms 24/7 on-site access to OB/GYN physician coverage, and also has the region's only Pediatric Emergency Services (for children 14 and under) provided by board certified Rady Children's emergency medicine physicians.
Services
Simply put, Telehealth enables you to remotely connect with clinicians for healthcare services and information by phone, tablet or computer.
Utilizing user-friendly, HIPAA-compliant video and communications technology, this service allows you to see and speak with a doctor, nurse or therapist just as you would during an in-person consultation - all in real time, respectful of social distancing practices, and from your own home, office or anywhere you may be.Eligibility for Telehealth will depend on your medical condition and ultimately will be determined by your provider.
Utilizing user-friendly, HIPAA-compliant video and communications technology, this service allows you to see and speak with a doctor, nurse or therapist just as you would during an in-person consultation - all in real time, respectful of social distancing practices, and from your own home, office or anywhere you may be.Eligibility for Telehealth will depend on your medical condition and ultimately will be determined by your provider.
Otolaryngologists are physicians trained in the medical and surgical management and treatment of patients with diseases and disorders of the ears, nose and throat (ENT) and related structures of the head and neck. They are commonly referred to as ENT physicians.
Their special skills include diagnosing and managing diseases of the sinuses, larynx (voice box), oral cavity and upper pharynx (mouth and throat), as well as structures of the neck and face.Otolaryngologists diagnose, treat and manage specialty-specific disorders as well as many primary care problems in both children and adults.
Their special skills include diagnosing and managing diseases of the sinuses, larynx (voice box), oral cavity and upper pharynx (mouth and throat), as well as structures of the neck and face.Otolaryngologists diagnose, treat and manage specialty-specific disorders as well as many primary care problems in both children and adults.
The Emergency Department (ED) at Rancho Springs Medical Center plays an essential role in caring for the urgent health needs of residents of Southwest Riverside County. Our emergency room staff have access to advanced emergency medical technology and work closely with professionals in other hospital departments to efficiently pinpoint trauma and help save lives.
At Rancho Springs Medical Center, we believe that a family-centered approach to childbirth can help promote the healthy growth and development of the entire family. From the moment you arrive until you are ready to take your newborn home, you can be assured your loved ones will be welcomed and encouraged to participate in your childbirth experience.
Rancho Springs Medical Center provides several outpatient services including radiology, laboratory and women's diagnostic services. Advanced imaging procedures are available to help detect a wide range of diseases and conditions. For appointments, call 951-696-6064. The laboratory at Rancho Springs Medical Center is open to patients weekdays, between 8:00 a.m. and 4:30 p.m.
Reviews (10)
Nati
Jan 26, 2022
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I gave birth at rancho springs medical center and was very nervous as it was my first birth and first time ever personally staying in the hospital. The staff was wonderful, supportive, knowledgeable, and caring. They made me feel comfortable and safe. I was well taken care of and would recommend their facility to others.
Rene Baca
Jan 24, 2022
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This review is based on two visits. I was surprised with how easy and quick they took me into a room for evaluation. The second visit was even faster, considering I needed stitches. I was very impressed with the nurses, specially with the Physician Assistance Mr. Spencer Darius, he was very attentive and very professional.
Marleen Adrian-Canillas
Jan 17, 2022
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I normally love Rancho Springs. They are great with care for my kids. HOWEVER, this week I took my grandmother in to the ER. I understand they may be overworked and understaffed due to COVID, but the ER nurse Kevin D that was tending to my grandmother was not only extremely rude, he was constantly leaving the computer screen unlocked and open with ALL of the patients information on the screen. I was extremely patient with the entire process and when I kindly asked him a status update on my grandmother, as her IV Had been empty for over an hour he snapped at me and scolded me for asking reminding
Rob Omalley
Jan 13, 2022
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I understand that we are going through a new surge of this pandemic. However, the ER should be embarrassed at the lack of communication with patients, the lack of care, just a complete lack in every area. So many children needing help, children needing breathing treatments, a 27 month old girl barely able to breathe waiting for over 6 hours in the waiting room next to me with her parents. She needed a breathing treatment so bad but there was "no room" at the moment. I supposedly missed a call for my name even tho I never left or fell asleep while waiting, causing an extra 2 hours delay for my next
Lisa Toscano
Jan 12, 2022
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I am torn about leaving four stars because, although, I personally obtained care from the attending ER Physician and I am quite happy with his true care and wonderful nature, I experienced other issues that were concerning.
The entire 4 1/2 hour time period I spent in the ER, not once did I see anyone clean or wipe down any surfaces. Shockingly, even between patients! I was asked to place my arm down to draw blood on a metal tray that simply was sitting on a surface. It was not clean and it is unknown how many patients, prior or after my care set our arms on that same tray.
At no period was anything
The entire 4 1/2 hour time period I spent in the ER, not once did I see anyone clean or wipe down any surfaces. Shockingly, even between patients! I was asked to place my arm down to draw blood on a metal tray that simply was sitting on a surface. It was not clean and it is unknown how many patients, prior or after my care set our arms on that same tray.
At no period was anything
Amanda Strik
Jan 11, 2022
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I had the worstttttt experience of my life last night in the er. I show up not feeling well and they automatically assume its covid and stick me in a tinyyyy room full of other covid patients. Not knowing if i even had covid. So if I didn't i surely do now. No one was six feet apart. Not one nurse cleaned any of the chairs after a patient left. Im 16 weeks pregnant and not one of the nurses showed any consideration. They left me alone for hours and when ever i asked to talk to my nurse they said yeah ill get someone and never did. I get you are busy but we go there for help. To feel better and
Tiffany Roosevelt
Jan 04, 2022
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This is the first time I came to this hospital. It was crazy packed due to covid. The process just to be seen was long and very unorganized. The most of the staff was not friendly at all. However, some of the nurses and doctors where great. Apologized for the wait, but it really didn’t make it better. They had a lot of young people training who didn’t know what they were doing. They poked my arms servals times just to draw blood. Even though I said something I need blood work done. After waiting about 6 hours I was finally seen just so they can tell me there wasn’t anything they can do to
Kathy
Jan 02, 2022
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I visited the ER in December 2021 (non-covid related). There were so many people waiting. Once registered, it did take a while to be seen, but every single person on the staff who I interacted with was wonderful. I can't believe how friendly they all were considering how busy it was. They did their best to get everyone helped and diagnosed quickly. I am so glad that this ER is in my area. Of course I hope to not have to visit it again soon, but it does make me feel better knowing how awesome they are.
Delacy Cicchelli
Jan 02, 2022
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The response time to certain health concerns which should be more emergent, was definitely lacking. But everyone I came into contact with was very kind and helpful. It was a very busy day and I think staffing was low, so with that being said I think they did great. I have been there with my son as well and they took excellent care of him. We appreciate you ER staff and thank you for working so hard.
L. L.
Dec 29, 2021
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Wait time for services and meds in ER was beyond reasonable. Phone and call buttons were not answered
I never saw a doctor after being admitted from ER
Food was excellent and hot
No facilities for bathing. Was not offered towel/wash cloth, no shower in bathroom, sink was unobstructed in the shared room
Staff was pleasant and attentive when they did check in rarely. I realize they’re very busy and understaffed. I waited 90 minutes for pain med response after
sending 3 different messages. Another 30 minutes before I received it.
I was being discharged 2 days before anticipated. I was not
I never saw a doctor after being admitted from ER
Food was excellent and hot
No facilities for bathing. Was not offered towel/wash cloth, no shower in bathroom, sink was unobstructed in the shared room
Staff was pleasant and attentive when they did check in rarely. I realize they’re very busy and understaffed. I waited 90 minutes for pain med response after
sending 3 different messages. Another 30 minutes before I received it.
I was being discharged 2 days before anticipated. I was not
