Our Mission is to be the leading long term healthcare facility in the area and to provide uniquely satisfying living experiences for residents. We will earn the loyalty of our residents by consistently exceeding their expectations for personal service and nursing care. Actions that we take will create a sense of pride and long-term commitment for everyone associated with our Company.
If there are any questions that aren't answered there, please feel free to contact us at any time.
If there are any questions that aren't answered there, please feel free to contact us at any time.
Services
The original Guest House began its service to the community in 1976. The innovative management team provides friendly, qualified nursing care in an environment that encourages residents to maintain dignity and improve confidence in themselves and their abilities. Our goal is to enhance the quality of life for residents by fostering close relationships among the residents, their families and staff.
Skilled, compassionate, and experienced staff provide specialized medical services in a living center designed to promote independence and enhance the quality of life. Comprehensive Nursing includes wound care, diabetic wound care, Wound VAC Therapy and IV Therapy. A Nurse Practitioner who specializes in Geriatric Care is on staff.
Alexander Gym provides a full range of therapy opportunities; Physical Therapy, Speech Therapy, and Occupational Therapy. Skilled and experienced staff provide specialized medical services required for recovery from surgery or acute illness and transitioning to home. Faster recovery from acute illness, traumatic medical event or an invasive surgery like joint replacement can be facilitated in Alexander Gym.
The Community Center is alive with many activities. Music, arts and crafts, painting, bingo, news and views, pokeno, and many social gatherings are provided for your enjoyment. Families are encouraged to visit and participate in social activities. The Rialto Cinema screens movies on a regular schedule.
All Suites are designed with a full size bathroom and walk-in shower, flat screen TV with Direct TV and telephone service. Parker Chapel is a special place for personal reflection and prayer as well as group services. Community Center offers daily activities and opportunities for game play and conversation.
Reviews (8)
Sandy D.
Dec 31, 2021
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My mom was there. She is unable to walk or use her right arm so she was totally dependent on them. 6 years ago it was a good place but management has changed (multiple times). The administrator now is rude, snippy and had a negative answer for anything I brought up. My 97 year old , 90 pound mom was injured multiple times while transferring from bed to recliner. A few years ago they took a chunk out of her leg that sent her to ER and had to be sewn up. This year they injured her leg again, first in March. While trying to heal they reinjured twice more, it got infected, she was on 2 antibiotics
Johnette Avant
Nov 11, 2021
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SHannon Hixon
Oct 14, 2021
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Can't get anyone to ever give you a direct answer. No one ever returns phone calls. if you ask the same question every day, you will get a different answer each time.
my question to anyone needing to get help for a family member is Would You want to leave your loved one in the care of people that cannot return calls or answer questions that you have.
my question to anyone needing to get help for a family member is Would You want to leave your loved one in the care of people that cannot return calls or answer questions that you have.
Brenda Nahlen
Jun 14, 2021
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Nice place before COVID hit. Once they restricted visitors, all care went drastically downhill. The majority of employees quite due to poor management. Several complaints were filed to the LA Health Department but nothing changed. DO NOT put your loved one in this facility. Management is lacking in all areas.
John Doe
Sep 27, 2019
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The facility is nice, but they are grossly understaffed. Residents are neglected and there have been multiple recent abuse cases. Management is either incompetent or complicit. Maybe both. Also, they will not get rid of the bedbug problem. Looks can be deceiving. Beware...underneath that pretty facade is total nightmare.
Anna Buras
Jun 10, 2018
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Mom seems to be happy here. I like that everyone has to sign in at the front door. However I have gotten past the sign in desk several times without being asked to sign in. There is no bad smell so far. I like how the building is in small communities. Mom has not been here for long so I have not had a lot of interaction with the staff. So far everyone is nice and helpful. I will update my review in a few months.
Carolyn Walters
Nov 13, 2016
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My aunt is a resident @ The Guest House, she love's everything about this facility, the staff treat the residents as if they are their family, which I have witnessed myself. From Nursing staff, Dietary, Social services, Admission, Bookkeeper, Dietary, Housekeeping, Laundry, Maintenance, they are wonderful, always willing to help regardless if it's their department or not. I have never witness anyone saying "not my job, not my patient", so thank you Guest House for your hard work and ensuring our Senior Citizens receive the best of care! Love you all!
Judith Reeves
Oct 04, 2016
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My mother in law was in here before she passed away. I have never in my life seen such a clean and well equipped home like I did there. The workers are awesome! Thank you to all the staff that took care of Carolyn Stephens. I just cant say enough good things about them ! If you have someone that really needs to be taken care of in an expert way, take them here.
