Majic Window

We had an amazing experience using Majic Windows and would recommend them to anyone. They removed an upstairs door and replaced it with a fiberglass window. The finished product looks great with no drafts and sound proofs the room nicely. I can't say enough about the team that we worked with from start to finish. Brian Brooks took great care of us from start to finish. The team was professional, punctual, and left us with a great finished product. If you are looking for a window/roof company that will take care of your needs for a great price look up Majic Windows!!,

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I enjoyed the sales experience. Steve was on time and extremely professional. He explained the product in great detail
Service: Window installation

Aggressive cold calling after repeated attempts to be removed from call list. Sales rep refused to listen, refused to allow me to speak to a supervisor. Wasted my time during my work day. This is now the third call I have gotten from this rep. Be careful. Any company that uses these sales tactics clearly does not care about the customer experience. When it is time to replace my windows, this will be the last company I use.

Positive: Quality
Took awhile for the window to come in. Once it did, Tara did a great job installing and was very friendly.
Service: Window repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very happy with the service I received from Tara at Majic Windows. I had a broken window due to a rock hitting it. She came out and replaced the glass on my window extremely fast! I couldn’t have asked for a better experience. Thank you Tara for doing such a great job. My windows look beautiful! You’re awesome!!
Service: Window repair

First of all, going door to door during covid is just a bad idea. He also wasn't wearing a mask. Second, the guy allowed my father-in-law to say "hello" before the first thing out of the salesman's mouth was "do you speak English?" My father-in-law has a german accent but speaks English perfectly. It was just plain rude to say before allowing him to get more than a simple hello out. Very disrespectful.

Professional company, with very knowledgeable and committed to satisfaction representatives. My windows and door walls used to rattle in the wind and now that I got some upgrades-my house is quiet and WARM! NO DRAFTS! The installers worked with me to get a good time that worked best-didn’t have to miss work and they got done at a decent hour. Financing available which is nice through COVID. I didn’t feel pressured and will probably be redoing my roof here soon with then. Highly recommend hearing them about their products!

Majic Roofing did an awesome job replacing my asphalt shingles on my entire roof. Starting from the sales rep, Matt, we felt the company was professional, honest, and timely. The job was expedited for our sake and was completed on time on the day we were told it would be completed. I am impressed with the timeliness and professionalism. The installation was flawlessly completed in 1 day and the cleanup was as thorough as the installation. Well done guys and thanks for the good work!

A couple communication blips on the front end, but all in all I'd say I had a great experience. The windows and door wall I had installed are pretty top notch, the frames and slides are far easier to operate than the originals in the house. I've had about a 20% reduction in heating/cooling energy as well. I waited several months to give a review just to see how everything is holding up, and I really am happy with how everything turned out. Not the cheapest around, but you get what you pay for. I'd recommend Majic to anyone.

In June magic windows came and began taking down our old gutters and prep for aluminum siding on parts of the house. They didn't return for a week. The company they subcontracted to was MIA. They left everything how you see in the photos. We have children and that's what was outside. Couldn't go out because it was dangerous. Majic Ended up having an office guy come and finish the job, which he did well......however, the gutters were done by another subcontractor. We let them know right away that there was a problem with the gutter system. As we told them from the beginning to not

PLEASE STAY AWAY FROM THIS COMPANY. How they're still in business is beyond me. They're crooks and dishonest. They overpromise and under deliver. It took them almost a year to install our windows and they tried to scam us by changing out the contract without our consent and permission. Take these reviews seriously. They're unprofessional to make things worse. They prey on home owners who are renovating and they scam them. Good luck if you do business with them.

After my review on 8/17/21 someone contacted me said his name was Jay. Matt and Jay said they were going make this right!! The appointment was set for 8/26/21, then rescheduled for today 8/30/21, so here we sit and to no surprise todays appointment is rescheduled for Wednesday 9/1/21. Since the the phone conversation with Jay on 8/20/21 we have had 3 heavy rain storms and yes water came in the house thru MAJIC'S WINDOWS. Guess I will continue to do what Matt told me to do over a YEAR ago and "just put towels down to catch the rain coming in the house".

Almost all of the seals in my sons home are broken on manic windows. My son works full-time and I have left several messages with magic windows customer service and I've not had one return call.
This has been going on for over a year and a half. It's too bad because their windows are actually nicely made except for the problem with the seals I am in the process of putting new windows in my home and was going to have them give me an estimate when they came to fix my sons window. After their poor customer service I'll move onto another contractor.

Had window and doorwall installed and too many problems with the quality of work done . They sent out a " tech" to analyze the issues Tara took pics and looked things over and left Matt called set a day that I thought would be to fix but no Brian another "tech " came out and looked over took more pics said he didn't get anything from Tara and he said Matt would be calling !
Omg how many techs do they need to figure out how to fix? Theses were installed in March it's now end of may I've been too patient with this company and want results! Mort crim should be embarrassed

I explained several times over the phone that I would not have the money to pay right now but yall insisted that the guy was just going to give me a quote that would lock me in for a year. Unfortunately after the guy couldn't complete the sale he said twice not to have salespeople come out if I'm not ready to write a check! Completely rude and uncalled for. Love the price but with his attitude I may not choose you to do my insulation in the attic.

Pushy salespeople who lie. My husband scheduled these guys several years ago and promptly lost his job. I called within the cancellation window and a sales person called me back to beg us to reconsider .he then denied ever speaking to us or getting my cancellation even though I had proof of the calls. It took us almost two years to get our roof and it was expensive. Avoid this company.

They promise you a certain amount of work at the time of sale but fail to follow up. They even have very poor quality of worksmanship. Missing caulking around trim, grease on windows left after installation, failure to replace rotted wood, VERY irresponsive team. We had to call multiple times just to schedule installation (at like 4 times) and then the day of installation they changed the date twice. I would not recommend this business.

Keep in mind that many of their reviews are positive because they give a $50 credit for writing a 5 star review

Windows are decent at best. Nothing was installed per the manufactures recommendations.
Installers were a bunch of hacks, nothing was installed plumb, level or square.
This all being said from a union carpenter as well as Licensed Builder!