Custom Stove Installations offers regular maintenance / cleaning and repair on pellet stoves and inserts. I strongly recommend an annual professional cleaning especially if you burn more than one ton of pellets a year. A professional cleaning includes a thorough cleaning of the stove and vent pipe.
Pellet stoves burn their fuel so completely that the ash is very fine and works its way into the fans, motors and exhaust pathways in the stove. I clean all of these areas thoroughly as well as clean the glass and stove body to get your stove looking new again. I also install and repair pellet stoves.
Pellet stoves burn their fuel so completely that the ash is very fine and works its way into the fans, motors and exhaust pathways in the stove. I clean all of these areas thoroughly as well as clean the glass and stove body to get your stove looking new again. I also install and repair pellet stoves.
Reviews (5)
Sandra Miller
Oct 23, 2021
Report
First time meeting J.P. for a consultation in my home. After spending an hour and a half I was very impressed. Finding out about this area which he has worked in for over 25 years he is extremely knowledgeable, long time in business and a pleasure to talk to for advise. I will use the information we talked about and definitely call him back when I am ready to purchase my new stove. Thank you for giving me 100%
Derek G.
Aug 12, 2016
Report
I have never wanted to take the time to review anything before but this company was so bad I have to. They installed a damper that failed after it had never been used. When we called about it they pushed blame on the company that made the damper and not on their installation. They said they would get back to us and never did. We have called them and left message 5 times since and they just dont return our calls. They are very unprofessional and please dont give them your business. negative stars if i could. i am going to report them to BBB as well.
Candice Behm
Jul 24, 2016
Report
I called for service at a company I had previously used & they were scheduling a month out. I contacted your company & you came out the next day. Thankful the other place was a month out as your company was top notch! The husband / wife duo that came out were knowledgeable, efficient, courteous, professional & got the job done! You went above & beyond with your service! I would not hesitate to use your company again & would highly recommend you to anyone in need of service on this type of thing. I truly appreciate companies like yours that take customer service seriously. THANK YOU!!! (Sandra Zittleman
Stephanie A.
Jul 13, 2015
Report
Richard Storm
Sep 03, 2012
Report
Avoid this company. The company never completed the job they where hired to do. They were hired to install a outside air kit to a wood stove. The first time they where a no-show at the site. The second time, they used duct tape to tape a pipe to the bottom of the stove (which did not stick and is an incorrect install. The stove requires an adapter, which they were aware of before hand). They also over charged me more than $100. They did refund this amount but only when I brought it to their attention. The third time the company still did not complete the job. They left a completely crushed pipe
