ACF Insurance Services
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ACF Insurance Services
ACF Insurance Services Inc is a locally owned independent agency that will shop your insurance needs to save you time and money. We have two offices in the Raleigh area to better serve you. We strive to provide excellent customer service and enjoy building long-lasting relationships with our customers.

We are always here for you when you need us so please stop by one of our offices to meet our friendly staff today. We have a proven track record for the last 25 years of saving our customers money on their auto, home and business insurance. You can also save the most by bundling your auto and home insurance together.
Services
ACF Insurance Services, Inc. has provided auto, home and business insurance for the residents of the greater Raleigh area for the past 25 years. We have two offices in the Raleigh area to better serve you. We strive to provide excellent customer service and enjoy building long-lasting relationships with our customers.
Your car is one of millions of others on the American roads, and it needs to have proper auto insurance coverage. North Carolina requires all vehicles to carry minimum levels of car insurance. If you fail to do so, you could face penalties. Therefore, car insurance isn't just necessary, it is the law.
If you are a business owner, you need many different types of insurance to fully protect your business liabilities. The different policies - such as commercial auto insurance, general liability insurance and workers compensation insurance - fall under the general heading of business insurance. Your business needs unique insurance coverage.
Coverage for Drivers in Raleigh, Garner, Holly Springs, Apex, Cary, Clayton, Fuquay Varina, Knightdale, Wake Forest and the Greater Research Triangle of North Carolina. Getting convicted of driving under the influence of alcohol or drugs can cause you and your loved ones a lot of stress in your life.
Coverage for Raleigh, Holly Springs, Fuquay Varina, Apex, Wake Forest, Garner and the Greater Research Triangle. The Raleigh area is a hub for the tech industry, higher education and health care. It also holds an affordable cost of living which makes it one of America's most-desired places to live.
Reviews (21)
Tilexia Johnson
Tilexia Johnson
Dec 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I’ve had the best experience from this company, I’d like to express a very special Thank You to Yolanda for the services she provided to me, walking me through this process in which I thought would be stressful.
Junk Bee Gone
Junk Bee Gone
Nov 02, 2021
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Very courteous and fast. I am very satisfied with how easy it was. Thanks Matt!!
Sandro Garcia
Sandro Garcia
Oct 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Excellent agent, always quick to respond to any needs and have helped and saved me so much money and headache since starting with them! Matt and everyone in the office are so kind and professional! Cannot recommend them enough!
Ashantiya Lane
Ashantiya Lane
Oct 05, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Yolanda was amazing .. personalized the conversation to make you feel comfortable and not just listen to dead air , found me an AMAZING quote half as much as what I was paying before .. very friendly and professional , you can’t go wrong with allowing her to get you auto coverage!
Lorenzo Pabon
Lorenzo Pabon
Sep 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
YOLANDA!!!! She is the only person I will go to now for insurance, really cared about me saving money. I was extremely shocked with the price she got me. Not only helped me save money but gave me advice and info on insurance. Very helpful and straight to the point. highly recommend
Jack Robinson
Jack Robinson
Aug 15, 2021
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I have recently moved to North Carolina and needed to update my insurance. I called and spoke with Matt and he was very helpful. I appreciate his professionalism. Great job and thank you!
Jack
Janet Medina
Janet Medina
Jul 30, 2021
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I have been going to the garner location for the past few months and the two ladies there have been so helpful and nice to me and my mother with both our auto insurance and renters insurance they make it simple and easy and fast I would recommend it to all! :D
Lori Powe
Lori Powe
Jul 29, 2021
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Yolanda of ACF in Garner was the best!!!! Love her to death, she helped me understand the policy and gave me the BEST PRICE THAT FIT MY BUDGET!!! CONTINUE TO BE GREAT GIRL🙂
Wanda Patterson
Wanda Patterson
Jul 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Yolanda was very helpful and the service is outstanding! Pricing is the best, matter fact the best price I've ever had as an experienced driver! Very fast and effective. Customer service is fast and she was responsive to every question I had. I am recommending this insurance agency to everyone around town!
Jamie Devor
Jamie Devor
Jul 12, 2021
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Amazing communication and quickly responds. Answers questions without feeling like they’re pushing services. Highly recommend
Jorge Leon
Jorge Leon
Jun 02, 2021
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I’ve going to ACF insurance for a couple years and I always have great service but last time I went was exceptionally fantastic! Yolanda and the other lady (I cannot recall her name but really nice) made my day! Genuine service and it shows that they really do want the best quote for you. In fact, I was able to get my monthly rate lower! Thanks guys, I cannot recommend enough.
Joe Richardson
Joe Richardson
May 23, 2021
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ACF rep Dawn Hodge at the garner location is so rude. I recently added another vehicle to my commercial policy. I had a question about my bill. I called at 9:38 am only to not get a call back. So I called at 4pm. I was told by the first representative that she had an appointment and Dawn would help me. Well Dawn is rude and I would not recommend… anyone do business with an agent of a company that will hang up on you after you waited 7 hours for a call back. Poor customer service and poor professionalism from Dawn is how I view ACF insurance in Garner.
Ms. April
Ms. April
May 01, 2021
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Worked with Matt for my Commercial Insurance. He was very knowledgeable about the products that I needed in order to be covered. He took his time answering my questions. He even followed up with me a week after to ensure I provided some documentation required to keep my discounts! I’m definitely transferring all of my insurance needs to him!
Contressa Martin
Contressa Martin
Mar 31, 2020
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ACF was very thorough in researching changes requested for my car insurance policy. While my life’s circumstances change periodically, I am glad to know my insurance is flexible enough to adjust to my current needs. Thank you
David Shoffner
David Shoffner
Nov 26, 2019
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In today's world it's hard to find people with integrity. The people at ACF Insurance are honest and filled with integrity from top to bottom. I truly believe that starts with the owner. You can't find a better place for your all your insurance needs.
Amanda B.
Amanda B.
Aug 12, 2019
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Great rates, awesome service. I recommend checking them out for quotes on autos and home!
Kelsey H.
Kelsey H.
Aug 31, 2018
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Please don't go here. The secretary doesn't even seem to know what is going on with my account when I call. Also, I called them after being hit by another car and they never even returned my phone call. I decided to go to a more well known company that gave me even a few dollars less each month for auto insurance than this place. I should've known when it says CHEAP CHEAP INSURANCE all over the window and signs. Save yourself the money and hassle of this company.
Chris M.
Chris M.
Jun 19, 2017
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This is a great agency! I went in needing some auto insurance after a DWI and they gave me top notch service! Everything from customer service to their rates. I definately recommend!
Ana P.
Ana P.
Sep 22, 2016
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Great service ! Matt always strives to meet our needs as quickly and efficiently as possible ! ACF's agents try to find the right coverage for you, whether it be car insurance or worker's comp insurance. We are satisfied with their service and definitely recommend them !
Dusty D.
Dusty D.
Jun 23, 2015
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ACF Insurance has helped me for years, not only with affordable auto insurance but with my business insurance as well. They are the best at getting you the insurance you need at a reasonable price. No matter what insurance I need, auto, general liability, or workers comp, ACF is my go to insurance agent.
Tricia P.
Tricia P.
Jun 24, 2011
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Great customer service and they can find the right insurance and save you money, than doing the shopping yourself, even with a little incidental on your driving record.