The customer service was great! We were in a pinch to get a hot tub replaced on a rental home and everyone at the Hot Tub Store was very accommodating to assisting us in getting a new one quickly. The Hot Tub Store did an amazing job of helping us pick out a hot tub and installed it beautifully. They were excellent at communicating throughout the entire process.
We are very, very happy customers. This is my second hot tub purchase from this store. My first was 17 years ago; yes, my first Hot Springs Spa Jetsetter lasted that long. I had a wonderful experience then, and nothing has changed. Professional, knowledgeable, courteous, friendly service is what you can expect from The Hot Tub Store.
We are very, very happy customers. This is my second hot tub purchase from this store. My first was 17 years ago; yes, my first Hot Springs Spa Jetsetter lasted that long. I had a wonderful experience then, and nothing has changed. Professional, knowledgeable, courteous, friendly service is what you can expect from The Hot Tub Store.
Services
Before your new hot tub or spa is delivered we offer a complimentary site inspection to help determine the best location and orientation so that you can enjoy the perfect spot for relaxation. We also verify that you have the proper support, electrical supply and access. All concerns are addressed prior to delivery day.
Reviews (6)
Jane Barba
Oct 03, 2021
Report
We are "newbies" at the lake for about a year and a half now. When we bought our home, it was in the middle of the pandemic. Our house had never been a rental so of course, a hot tub is needed! The service was fantastic!!! I know they must have been inundated, but I got on a list and when it finally arrived, they called, scheduled service and install & it all went like clockwork! Very professional, friendly and efficient!! I would recommend this business to absolutely anyone!
Linda Kelly
Oct 01, 2021
Report
Wendy Amtower
Sep 24, 2021
Report
I had a wonderful experience purchasing my hot tub from The Hot Tub Store. The experience at the store itself was awesome and when my hot tub was delivered, the delivery was seamless. About 30 minutes after my hot tub was delivered, a very nice gentleman showed up at my door to answer all of my questions and go over how to maintain the chemicals properly. This place is top notch and I would recommend it to anyone wanting to purchase a hot tub.
Jim Shay
Sep 20, 2021
Report
We were very happy with the sales and support from the Hot Tub Store. You can buy a hot tub from anybody, but the Hot Tub store went above and beyond when it came to the delivery pre-planning and installation process. It was really first class. I would highly recommend buying a hot tub from the Hot Tub Store.
Tim Galica
Sep 16, 2021
Report
WOW!!!!!! Had a hottub for years,,,,THEN got the saltwater Hotsprings hottub through Sarah. She was the most helpful and pleasant salesperson I ever spoke with!! The team that took my old one and delivered and set up the new one were also knowledgeable, courteous and respectful of my needs !!! Thank you ALL,, so much!
Mark Bower
Aug 26, 2020
Report
The Hot Tub Store just delivered and installed our new Hot Springs hot tub. We could not be any happier with the experience from start to finish. Sarah was super accommodating when setting up a personal appointment to shop for the tub. She was very knowledgeable and shared all of the ins and outs of the available tubs. John, the owner, then did a site visit and provided some great recommendations in preparing the site for delivery. It was obvious he took pride in his business and had high expectations of his employees. The team he brought with him (Mark, Shane, and Mitch) to deliver and install