As eye care needs are essential, all locations are open for private shopping sessions & exams from Mondays through Saturday via appointment. Since 1971, OPTYX has strived to offer New York with quality eyecare offered by our family of supremely skilled optometrist, all the while offering luxury brands to ensure you look the best in them.
Thank you for trusting us with your eyecare needs. OPTYX Eye-care is celebrating National Sunglasses Day with tips and essential information you need. Legislator Lafazan, OPTYX New York Eye-Care Berkshire Hathaway Laffey International and Essilor Vision Foundation Partner to Host Gift.
Thank you for trusting us with your eyecare needs. OPTYX Eye-care is celebrating National Sunglasses Day with tips and essential information you need. Legislator Lafazan, OPTYX New York Eye-Care Berkshire Hathaway Laffey International and Essilor Vision Foundation Partner to Host Gift.
Services
The founder of Viva International Eyewear, Harvey Ross sold the company to health insurer Highmark then launched New York-based optical retailer Optyx with locations throughout New York City and on Long Island. Our team is comprised of specialist that truly care for your eyecare needs. Along with our professional teams, we also offer the latest in eye wear technologies, outfitting them to the most luxurious & glamorous frame options.
Our comprehensive exams are more than just a means of obtaining your prescription for glasses or contacts, early detection of serious conditions, such as glaucoma, retinal detachment, macular degeneration and cataracts are possible through annual eye exams. Because of this, our expert doctors of optometry perform an in-depth examination to evaluate not only your eye acuity but your overall eye health and wellness.
We've selected curated brands along with superior prescription lenses that include premium grade anti-glare options. To make it even easier, our team of opticians will select the thinnest lens options for your prescription at no additional cost. All this for a flat bundle pricing of $98. See clear, look sharp.
Since the early days, washed lenses have been ingrained in the OP aesthetic and are functional and stylish. Caters to both men and women with distinctive fashion styles, whether you are really into the vintage look or prefer the latest fashion runway trends, there's a model in this collection that is perfect for you.
We love eyewear, that's a given, but what you might not know is that our favorite lines of glasses and sunglasses are the ones that stray off the beaten path. The ones that push boundaries and take what's usual in the world of fashion, and redesign it into something unusual and innovative. In other words, we love avant-garde eyewear!
Reviews (28)
Anna Gaynor
Sep 16, 2021
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Peter Rini
Jul 31, 2021
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Regina Preston
Jul 25, 2021
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Chels
Jul 15, 2021
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Such a amazing place with so many nice different variety of frames. The workers in here really take their time to help you find some nice frames that you’ll like and will fit your face. I usually have a hard time finding some frames because my face is small, but when I came here they really helped me and made sure I left with something that I’ll love. I definitely recommend this place. Thank you Maria xoxo
Emi Montenegro
Apr 03, 2021
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I had the best service at Optyx!! Everyone was so kind and helpful and it really made my experience fun, comfortable, and not stressful. They answered all my questions and helped me pick out frames that looked good. Dr. Choe took the time to explain things to me and to ask me questions and I didn’t feel like she was trying to rush me or “get it over with”, an experience I have felt on other occasions at other doctor’s appointments. Definitely recommend going there to everyone.
Niko Siderakis
Mar 28, 2021
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Wayne Dixon
Aug 07, 2020
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I have known customer service representative Grace Bustos at Optyx for at least five years when she was affiliated with another eyewear facility. At said facility, I would just take whoever was available when I needed to make my walk-in yearly or bi-annually appointment. Each time I made my walk-in appointments, I was able to find Grace. She is so kind, knowledgeable, caring, honest, helpful and has a wonderful memory. I know it's an optometrist's job to know their patient's history, but it is also impressive when a customer service representative who only sees you once a year or once every two
Dai Shi
Jul 17, 2020
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I bought a pair of glasses at the store. They promised me that the glasses would be ready in a week. But I waited for a month and still got nothing. Over the past month I called them over and over again. They kept saying they’ll check the status and let me know the result. But they never ever called me back. Today I went to the store in person and asked for the glasses status. But they said once again that the glasses would be ready next week — just like they said a month ago.
Question: should I trust them? Is there a zero star that I can assign?
Question: should I trust them? Is there a zero star that I can assign?
David S.
Jun 13, 2019
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I went to 3 Optyx locations in NYC to get my progressives glasses. I had issues with them and asked to have a licensed optician(my father was one) to recheck the measurements and they told me that there was only 2 in the company and neither were working that day AND they weren't at any of the stores that were close to me. This place should be reported... DO NOT GO HERE!!!
Barb X.
Apr 14, 2019
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Fernanda Z.
Mar 04, 2019
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I am extremely disappointed with my experience with Optyx and Dr. Visanji- they canceled my appointment 3 times. I booked my original appointment to take place over two weeks ago in Feb and an Optyx rep called to say Dr. Visanji wouldn't be in the office after-all on the day of my appointment and asked me to reschedule. A few days later Dr. Visanji called to say there had been an error and she wouldn't be in the office on the date my new appointment had been scheduled for so she asked me to change it again. I re-booked my appointment for a third time and scheduled it for today (March
Grizzly Clemente
Oct 30, 2018
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Wow!!! What a delight to come to get my glasses here!!! I walk in and there’s a fantastic selection of eyewear to choose from, but most importantly the staff was incredible! One person in particular stood out above the rest.... Aura. She made me feel welcomed from the second I entered the store, she is an absolute ray of sunshine! She effortlessly made feel good and absolutely comfortable picking out the new glasses! Please see you and you will not be disappointed! Lovely experience, Highly Recommended.
Jewel G.
Sep 07, 2018
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Update: my eye insurance should fully cover the routine annual exam but they charged it to my medical insurance because I have a "medical condition." How is dry eye a medical condition?!? I'm still battling with them to try to get this charge reversed and it's September 2018. My eye exam was back in December 2017. I have called them and been told the manager will call me back but she never did. I even went in person today but manager is not there so the matter is still not resolved. Word of advice, avoid this place to save yourself the trouble. Oh and I never got a prescription
Shantee E.
Jul 12, 2018
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As someone who has gone to the same optical for most of her life, I can honestly say that I don't regret my decision switching to Optyx on east 52nd. I loved everything about my visit.
The entire staff was exceptional. I was immediately greeted by Patricia, who over the phone and in person was so helpful. I was late to my appointment due to the lovely NYC trains, but she was able to speak with the doctor and squeeze me in as I'm traveling tomorrow.
The optometrist, Sophia Visanji, is amazing. She was explaining everything as she was doing it and made sure I was comfortable.
The
The entire staff was exceptional. I was immediately greeted by Patricia, who over the phone and in person was so helpful. I was late to my appointment due to the lovely NYC trains, but she was able to speak with the doctor and squeeze me in as I'm traveling tomorrow.
The optometrist, Sophia Visanji, is amazing. She was explaining everything as she was doing it and made sure I was comfortable.
The
Prk F.
Jul 09, 2018
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Mathew L.
Jun 24, 2018
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Patricia and team were amazing. They did everything they could to help me pick the best contacts and glasses, and to make sure they got to me in time. The store is clean and cozy, and all of the staff members were extremely helpful and positive. Would definitely go back for my next optical purchase! Thank you!!
Sandra T.
Jun 06, 2018
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As with another reviewer, I went to this place because they had great reviews on Zocdoc and accepted my insurance. The visit with the doctor was great - however my experience with the new glasses was less so.
I initially went in because I'm starting to have trouble reading (ah the pleasures of getting older!). So after a pleasant eye exam, the sales team recommended progressive lenses. I thought why not, I need a good pair of glasses and my contact lenses have the tendency to dry out my eyes these days. A whopping $1,100 later, walked out with an order for progressive lenses.
When I picked
I initially went in because I'm starting to have trouble reading (ah the pleasures of getting older!). So after a pleasant eye exam, the sales team recommended progressive lenses. I thought why not, I need a good pair of glasses and my contact lenses have the tendency to dry out my eyes these days. A whopping $1,100 later, walked out with an order for progressive lenses.
When I picked
Adi S.
Jun 04, 2018
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Best optical shop in the city . Meghan and Patricia are super professional, always helpful and kind . My prescription is super high and is a tricky one - so when I forgot to take a spare pair of contacts on my visit to nyc they accommodated immediately and we're beyond helpful and gracious . Can't thank you ladies enough !
Adriana S.
Nov 08, 2017
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Lauren K.
Oct 18, 2017
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Mindy R.
Sep 09, 2016
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I'm a repeat client, and after coming back to OPTYX for new frames and lenses in June of 2016 I have had the worst experience. I now have a pair of Celine frames with Shamir autograph lenses that cost a total of $1,250 that I cannot wear, and the sales manager Bret Schumacher will not even give me the courtesy of returning my phone calls or emails. I have now been forced to pay for a new refraction at Cohen's Optical with Dr. Booras and according to his exam the prescription made by OPTYX is completely incorrect and I cannot wear them or see with them. Now, I have spent an additional
Arnaud S.
Dec 16, 2015
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Vladan V.
Sep 01, 2015
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I really regret my visit to this optical... On a day when I go there first time to make appointment on from desk was one guy and I very clearly ask how much will cost my exam and I did present them my insurance card, he told to me $180 and I need to pay only $20... Next day after exam I was charged $132 and my insurance $320... All together $480! She gave me some testers of daily contacts lenses and some new liquids for contacts, but obviously I was charged for that... My recommendation is to avoid this place, but if you go there ask very precise about cost because on the end you'll be very
Paul Y.
Feb 27, 2015
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I don't normally write reviews, but the service I got here was very un-NYC like... it merited a 5-star review.
I've gone into other shops and was either completely ignored (cough cough Warby Parker) or felt pressured to "buy something or get out". I stuck with wearing contacts because I could just re-order them online and not deal with all of that nonsense.
My experience at Optyx on Lex made me a believer in buying glasses again!! Eddie at the front was patient and friendly the entire time, letting me choose without feeling rushed. When I went in for my eye exam, he worked
I've gone into other shops and was either completely ignored (cough cough Warby Parker) or felt pressured to "buy something or get out". I stuck with wearing contacts because I could just re-order them online and not deal with all of that nonsense.
My experience at Optyx on Lex made me a believer in buying glasses again!! Eddie at the front was patient and friendly the entire time, letting me choose without feeling rushed. When I went in for my eye exam, he worked
Naelle M.
Feb 26, 2015
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The coolest, most helpful, and cordial service you will ever get. Dr. Dawson took her time to explain everything she was doing and answer ALL questions I had. Janeen and Eddie Lee were beyond helpful and informed when it came to choosing my new frames, AND correcting a mistake made by the lab (my script was too strong). This team is not only friendly and warm, but also knowledgeable and works to ensure your satisfaction. Go see them. I love my new glasses!!!!!
Pearl C.
Feb 24, 2015
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I came here to have my glasses adjusted. Usually I go to Cohen's but decided to give this place a try since it is right next door to my work building. It was amazing! They did a great job and were super nice about it. They even told me that my glasses were poorly adjusted before, which is why they were so uncomfortable. Def will be back.
They also offer corporate discounts, which is something I'll keep in mind the next time I need glasses or contacts.
They also offer corporate discounts, which is something I'll keep in mind the next time I need glasses or contacts.
Jennifer K.
Mar 07, 2014
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I have had the best imaginable experience with this Optyx location, both with glasses and now with contacts.
I normally dread the hunt for new frames, since the kind of enduringly stylish frames that I like are a tiny sliver of the market. This Optyx had a whole store of them, and Nancy's professionalism and good taste made the selection process easier, pleasanter and more confidence-inducing than I've ever experienced. Don't be fooled by the store's small size - they have a larger selection than what's on display.
When it came time to have my eyes examined for contact
I normally dread the hunt for new frames, since the kind of enduringly stylish frames that I like are a tiny sliver of the market. This Optyx had a whole store of them, and Nancy's professionalism and good taste made the selection process easier, pleasanter and more confidence-inducing than I've ever experienced. Don't be fooled by the store's small size - they have a larger selection than what's on display.
When it came time to have my eyes examined for contact
Karen F.
Jul 31, 2008
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I bought my frames/lenses and custom-made sunglass clip here in 2002. Yes, really. And only now - in 2008 did I have to replace them. The style was perfect for my face and the glasses fit right and were cut to my precise prescription.
Great choice of up-to-date styles and AWESOME customer service. Gruen is a great chain and this store was right in my building.
Terrific.
Great choice of up-to-date styles and AWESOME customer service. Gruen is a great chain and this store was right in my building.
Terrific.
