We don't spend a lot of money on TV and radio advertising that drive the cost of the product through the roof. Most retailers are 10% inventory and 90% showroom, but we are 10% showroom and 90% inventory! We keep over $500,000 worth of inventory on hand so when you show up to Universal; if you're ready to purchase we're ready to deliver!
Buying by the truckload and keeping our warehouse full means HUGE savings to you sometimes up to 50-70% less than the other guy. We've been told a thousand times " we didn't know what to expect when we came here but we have to admit we're pleasantly surprised by the quality and price of your products!"
Buying by the truckload and keeping our warehouse full means HUGE savings to you sometimes up to 50-70% less than the other guy. We've been told a thousand times " we didn't know what to expect when we came here but we have to admit we're pleasantly surprised by the quality and price of your products!"
Services
After you book your time, you'll be sent a confirmation email with instructions on how to measure your kitchen and directions to our warehouse, but here are the basics. In 2018 we helped over 450 families, contractors & home builders with their new kitchen. We serve all of New England from Vermont to Connecticut and beyond.
We do about 450 kitchens per year serving all of New England from Vermont to Connecticut and beyond. It's no accident that we have over 240 great Google and Yelp Reviews. Whether you are looking for a small kitchen for your home, a flip house or a boutique kitchen for a 2 million dollar home we have found that our customers are in search of a "Great Value".
We don't spend a lot of money on TV and radio advertising that drive the cost of the product through the roof. We are open 6 days a week and Sundays By Appointment Only. For the best service for a free kitchen design and quote you can schedule an appointment with one of our designers here "Schedule a Free Design & Quote".
The one thing all of our customers have in common is their quest for a "great deal" and " fast delivery". Most of the kitchens we sell can be delivered within 9 days although we prefer to have 2-3 weeks just in case there are any hiccups with your order. I've found that if we really when we dive deeper that it's a great value that they are really in search of.
Established in 1998 with a Red F150 and his son Kolby buckled in the front seat delivering mattresses and furniture. UFD started as Universal Furniture & Mattress in storage lockers across the street from our current warehouse. The concept was simple a great marketing system and great deals. Selling mattresses and cherrywood dining room sets.
Reviews (6)
Jenny Harrison
Jan 20, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We could not be happier with Universal Direct! We purchased a hot tub from Jenny White and found her knowledge and service so helpful. Great communication and lots of pro tips - Jenny White saw us through and made our experience super easy and fun too!
We could not be happier with Universal Direct! We purchased a hot tub from Jenny White and found her knowledge and service so helpful. Great communication and lots of pro tips - Jenny White saw us through and made our experience super easy and fun too!
David Colonna
Jan 13, 2022
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To start the initial designer was 3 hours late to our virtual appointment, then once we started she immediately started to pressure us, due to the order must be in by 4 pm. I should have ran away at that point. We ordered, 9700 bucks worth of cabinets, which once they arrived 27 out of 29 were damaged. They took forever to come and get them, then took them back, repaired them and took forever to return them to us. Once they returned them, there was still minor issues here and there….. I reached out multiple times to request some pieces that were missing and never got a response…. Today, Joe
Anne Clark
Jan 12, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We worked with Andy to place an order for our kitchen cabinets. He was great to work with and extremely responsive to all our questions. The cabinets arrived on time and were great quality for the price point we wanted to work with. We would highly recommend them.
We worked with Andy to place an order for our kitchen cabinets. He was great to work with and extremely responsive to all our questions. The cabinets arrived on time and were great quality for the price point we wanted to work with. We would highly recommend them.
Joseph Losquadro
Dec 27, 2021
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Jill Lubinski
Jul 12, 2021
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We ordered cabinets for a kitchen remodel. We loved our design. When our installers unpacked everything we noticed that two of the cabinets were not what we ordered. We were told that they don’t make the cabinets we ordered anymore, so this is what we were sent instead. One of the cabinets was supposed to be finished inside without doors. Doors were attached and it was unfinished inside. I was told we could patch the holes and request the paint code to finish the interior ourselves. We were also missing our roll out trays for our pantries. They were finally delivered, after our installers were
Eric Place
Apr 29, 2021
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We bought our kitchen from Joe at Universal Factory Direct and could not be happier. Joe guided us through the design, ordering and delivery of our kitchen and everything went fantastic. The service was great and the product we received was even better. I could not recommend this company any more highly, great quality, great value and warm friendly people!
