IMPACT Technology Group
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IMPACT Technology Group
We provide Delmarva business leaders and IT Managers the worry-free technology solutions and exceptional IT services and support to help your business grow. We don't have a written, long-term technology plan or strategy with an IT expert to help guide us. Our IT provider doesn't understand our industry and the technology we need for our business.

We know you're tired of overwhelming frustrations and financial burdens caused by bad IT. You want your technology to run smoothly at all times and help your employees work faster, smarter, and more efficiently. With IMPACT on your side, you can stop worrying about your technology and start using it to grow your business.
Services
Mr. Kelley realized that local businesses deserved a trusted technology partner that understands their business challenges. IMPACT was recognized as the first Managed IT Service Provider in the region to offer truly Managed IT Services with our proprietary stabilIT platform, providing local businesses with affordable and predictable IT budgeting, exceptional customer services, and responsive technical support.
Toss away the uncertainty and ambiguity of your current IT budget - discover how our stabilIT and AssistIT plans can put you back in control of your business while reducing overall costs and increasing uptime and operational efficiency. With nearly half of cyberattacks aimed at small businesses, now isn't the time to place IT security on the back burner.
Let IMPACT's flexible stabilIT plans put an end to frustrating issues and help you be proactive with the right technology to help you reach your business goals. If you're a business owner who is currently relying on a multi-year contract with a traditional break/fix IT company to run to your aid whenever your network goes down or a massive outage occurs, you're approaching your business technology the wrong way.
Co-Managed IT, also called Co-MITs, is a customized set of ongoing IT services, support and tools we offer to companies with IT departments to help "co-manage" all aspects of IT support. Not only does Co-Managed IT save your organization money, but it also enables your IT team to be more effective and efficient.
The risks from cybersecurity threats and attacks are real. The dangers can cost your business significantly. With IMPACT, you'll have the complete set of tools and protection to keep your data safe, your business running, and provide the peace of mind you want. Digitalization has spilled over into every facet of our lives, including how we run our businesses.
Reviews (12)
Sandy Appel
Sandy Appel
Nov 30, 2021
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Positive: Professionalism, Responsiveness
We have been working with Impact Technology Group for over a year now and I don't know how we ever managed without them! Matt and the rest of the team are extremely responsive, professional and very knowledgeable. They go above and beyond to assist with all of our IT needs.
Travis Welch
Travis Welch
Oct 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have had the honor to work with Impact Technology Group for many years. Fast, friendly work ......every time!
Lauren Vanaman
Lauren Vanaman
Oct 23, 2021
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Positive: Professionalism, Responsiveness
Impact Technology is a team of experts who worked collaboratively to meet your every technology need. We had a complicated mix of companies that they streamlined into one system allowing us to focus on our vision with complete confidence in our systems security and functionality.
Braxton Dees
Braxton Dees
Oct 15, 2021
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Impact has been our IT support for more than 10+ years providing great service and support. Recently I needed help with a personal computer purchase. Billy was very helpful and determining my needs and making some suggestions.
Ashley Azato
Ashley Azato
Oct 14, 2021
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Our office began working with IMPACT just a few months ago and they have made this transition as smooth as possible. IMPACT works diligently to improve our workspace and resolve our technological needs in a professional and timely manner. We greatly appreciate Matt and the rest of the IMPACT team!
Jessica Lewis
Jessica Lewis
Oct 12, 2021
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Positive: Professionalism, Quality, Responsiveness
Thankful for the Impact team as our IT at my new job. There are days I would be lost without their support especially with all of these crazy software updates that keep happening. Definitely recommend their services.
Valerie Gravenor
Valerie Gravenor
Jun 29, 2021
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Positive: Responsiveness
It has been a pleasure working with Matt at Impact Technology. Very customer service oriented and helpful throughout the entire project.
Lauren Vanaman
Lauren Vanaman
Jun 11, 2021
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We hired Impact Technology to put all our companies on one platform and set up a phone system that would work across our companies. It was rather complex with a lot of moving parts and they did it seamlessly. The whole team works together to bring the best experience to their clients. They are smart, responsive and professional. I have complete confidence in their ability to accomplish whatever technology needs we have. It was the best decision we could have made for our teams.
Other It G.
Other It G.
Jan 30, 2020
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I am not sure what planet the guy Brooks W., below lives on but I am pretty sure it's not this one. If I recall I have seen him try to post this same poorly written "alleged" customer experience on other social media websites back from 2017. What i fail to understand is why he insists on re-posting it without changing any of the incorrect terminology and grammar which I will focus later. He claims he is a lawyer having just passed the bar exam. Well, if it were me, I would never use him. The first reason being is the poor terminology and grammar. How good of a lawyer would he be
Brooks W.
Brooks W.
Jan 27, 2020
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I have tried numerous times to post this honest review, but IMPACT continues to try and thwart my ability to do so. I posted this review once and had to remove it because Justin Kelly, the owner of IMPACT found out where I worked and started engaging in harassing phone calls to my employers in attempts to get me terminated from my employment. When I finally sent Mr. Kelly a Cease and Desist Letter--to which I will try to attach here--I was able to repost my review. After which, IMPACT was able to get the google review removed. Please keep in mind, that this organization did not have any google
Ben Phillips
Ben Phillips
Nov 13, 2019
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As a small business owner in today's fast past environment everything needs to run smoothly to keep up with demands. My IT needs have to work everyday without exception.Like every business my IT is one of the key components that I can't be without. Right up there with phones and electric. For years I had a mix of friends, employees and others try to keep up with my growing business. Not always with the best results. Having IMPACT as my IT partner has finally given me the peace of mind I was looking for. They are there for everything you need. Response is great. There techs are the best. A true
Chelsea Patrick
Chelsea Patrick
Oct 11, 2018
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The Impact team goes above and beyond to get our tech issues resolved. Specifically, Matt has helped me resolve computer issues multiple times, including today! His patience and dedication to getting the errors at hand corrected is awesome, and ultimately gives me peace of mind. Thankful to have them as an extension of our work group, and would recommend them to anyone in need of tech support! Thanks guys!