Newsound Hearing Aid Center
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Newsound Hearing Aid Center
NewSound Hearing Centers has been the premiere hearing care center for New Braunfels since 2003. The caring and competent staff of NewSound offers a wide range of services including comprehensive hearing evaluations, ear canal exams and cerumen (ear wax) management. We also provide solutions for hearing loss and tinnitus relief.

In addition, our staff is dedicated to providing the most technologically advanced services that are currently available and advanced solutions for tinnitus. Provider Lamar Suttles, considered an expert in his field, has been with NewSound since 2008 and has over 30 years experience in the industry.
Services
Hearing aids reconnect us to our world and now, they also keep us independent and living an active life. This advanced technology requires a little maintenance to keep running at optimum levels. Good news is, you can do much of this yourself from the comfort of your home. Look below to find helpful tips on maintenance, services you might need, and expectations for adjusting to wearing hearing aids.
We realize you've arrived at an important decision in your life - to reconnect with the world around you. Our personalized approach reflects that. We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.
Our professionals believe that every person, regardless of age, should benefit from the best hearing possible. We believe you are entitled to products, services and counseling to help you function more effectively in social, educational and occupational environments. And we are dedicated to delivering all three.
Reviews (6)
Amber Shoup
Amber Shoup
Nov 24, 2021
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Found out when I went to get my medical records after the free test they want $250. Jumped through hoops for that but the new owners helped so much. Found out when I went to have my paperwork for insurance filled out that the guy couldn’t do it because he’s just a tech and not an actual audiologist which is not stated anywhere online or in the clinic
Bruce Usher
Bruce Usher
Nov 17, 2021
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Not impressed with the service or the information given to me. Audiologist didn’t seem to want to share much information. Barely answered my questions. Will have to consider other choices.
Dick Baggett
Dick Baggett
May 24, 2021
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Firstly, Is Jennifer the receptionist/office manager. Her voice, pleasant attitude and helpfulness was my first impression and is very important. She gets an A+ rating. Then I met The man who tested my hearing and Karen, rep from Starkey were great. Both knew their jobs perfectly well which gave me confidence because of how much they believed in the product. They both wanted the best type of hearing aid for me....not just trying to make a sale. They both get A+ rating as well. As you can tell I was very impressed with the whole experience. Thank you all!!
Neal Hubbell
Neal Hubbell
Mar 21, 2021
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My hearing aids were tested and adjusted to fit my hearing loss. I felt that my tests were very good to meet my hearing loss. I enjoy the time spent at New Sound to make my hearing available to hear other people.
Thank You
Neal Hubbell
Alfred Ogawa
Alfred Ogawa
Sep 04, 2020
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My hearing aid wasn’t working properly and I was expecting to leave it with New Sound so it could be repaired by the manufacturer, but they were able to fix it in a manner of minutes at a reasonable cost. This is a very competent hearing aid office.
Jim Duvall
Jim Duvall
Jun 14, 2020
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My wife has been a client for years and heaps praise on Lamar. I had to get hearing aids and have gone to Lamar for help. He is a knowledgeable professional and a great person. I know why my wife lauds him. You couldn’t do better.