Banks Insurance Agency
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Banks Insurance provides coverage for Business-Home-Auto-Life through various companies including Erie, Travelers, Progressive and Encompass. From its formation in 1988 Banks has concentrated on building and improving the foundation on which long-term relationships are created. We have been providing people just like you coverage you can count on for over 30 years.

We have made it our business to take care of you by providing the products you need and the excellent service you expect. We offer a broad range of reliable insurance and financial products, which allows Banks Insurance to provide coverage for all seasons of your life. Find out why more people in Roanoke, Virginia choose Banks Insurance Agency!
Services
Encompass Insurance is one of the largest personal property and casualty insurance brands sold exclusively through a network of more than 2,400 independent agents. Each of our agents are committed to delivering superior service and quality products to their discerning policyholders. Encompass knows that value is important to you!
Choosing higher deductibles for collision and comprehensive coverage is an easy and cost-effective way to lower your auto insurance bill. In many cases, the premium savings realized by switching to a higher deductible may be enough to offset the cost difference of an increased deductible in just a few years.
We know how hard you work to cultivate and maintain your business. We also know there are risks you face every day that threaten what you've built. We put that knowledge to work by offering products and liability coverage to soundly protect you and your business. ERIE's Ultrapack Plus Policy is designed to provide insurance coverage for: Small to medium-sized retail, wholesale, office and service businesses.
When most people hear the word "insurance" they think of their cars, but in many cases their home is the most important and expensive piece of property they own. Our agency offers a variety of comprehensive homeowners insurance policies to choose from and these plans can be tailored to suit your individual needs and budget.
If you have a family to protect, a sound life insurance program is the perfect solution and Banks Insurance can help you navigate all your options and needs. There are two basic types of life insurance needs: temporary and permanent. TEMPORARY: needs include home mortgages or short-term debt reduction, family income and educational expenses and can last as little as one year or last 20 to 30 years or longer.
Reviews (9)
Jon E. Whitcomb
Jon E. Whitcomb
Dec 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
The services provided by Banks Insurance have been excellent.
It is great to do business with a firm that follows thru on time
every time....
Kimberly Lunsford
Kimberly Lunsford
Dec 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Always helpful and easy to get humans on the phone, same people too-local office!!
Lisa Raynor
Lisa Raynor
Nov 29, 2021
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Nicholas was knowledgeable, extremely professional and I appreciated the ease and accuracy of my new auto policy Nick at Banks Insurance Agency started for me. Ty so much for the excellent service! I highly recommend switching to Banks Insurance, you won’t be disappointed and you’ll get much better coverage at a better rate. What a value!
Michael Hubbard
Michael Hubbard
Nov 06, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Lisa was so awesome, she answered my questions and signed me up with renters insurance. The guys you employed are excellent. I believe everyone I have talked to has given 100% customer service. And since I work in that field it’s sometimes hard to see or hear everyone going above and beyond.
Richard Durrett
Richard Durrett
Nov 04, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
These guys are awesome. I've been dealing with banks insurance for 20 plus years and a have had zero issues with them. They are always more then willing to answer any questions and make everything very clear as far as coverage and any other questions that I have.
Susan Thompson
Susan Thompson
Sep 26, 2021
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We have had Erie Insurance cover our business, Thompson Collision Repair, for the last 6 years.
Jeff Banks and Rob have provided stellar customer service! They are always right there, to answer any questions or concerns.
Not only have they provided excellent service on the business end, but customers who have had their collision work done by us have always held Erie Insurance in high regard.
Tee Kay
Tee Kay
Jul 26, 2021
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Ms Choate is a 5 star representative.
She has been exceptional in helping with all of our insurance.
Erin Cao
Erin Cao
Jul 14, 2021
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Positive: Professionalism, Quality
Banks Insurance was incredibly easy to work with! Their home insurance has great coverage and makes us feel safe in our first home.
Charles E. Speck
Charles E. Speck
Jun 17, 2021
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I had been dealing with an insurance company for about 50 years, and while they handled the few claims we made, they kept going up in the cost. Repeated requests to find better rates fell on deaf ears. It got to the point I had to make the decision to change. I heard about Erie Insurance and looked up Banks Insurance. Taking with Mr. Nick Johnson gave me confidence I would be dealing with a fine company. After several visits to their office, I am now positive I made the right decision! Mr. Johnson was very attentive to our concerns and wrote us policies much like we had , for a fraction of the