RCU Auto Services
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RCU Auto Services
RCU Auto Services was born from Redwood Credit Union, which has been part of the community for 70 years. People helping people is the credit union mission and it's ours too. We'll listen carefully and find you a safe, affordable vehicle that's right for your family. We treat people as we want to be treated: listening to understand, and working hard to help you drive away in your dream car.

We have many pre-owned vehicles in stock, but if you're seeking a specific car, new or used, our Concierge Service will search free of charge-and deliver it to you! You have access to a simple and fast loan process through our colleagues at Redwood Credit Union. We coordinate efforts, which means less steps for you.
Services
Buying the car you love should be fun-we agree! That's why we make it easy for you to buy, sell, finance, and insure your vehicle, all in one place. When you buy a vehicle from us, you're supported throughout the purchase experience. You can rely on that. Our goal is to deliver much more than just a vehicle.
RCU Auto Services has reopened its physical location to serve your needs. However, for your convenience you can find, purchase, and finance your vehicle from the comfort of your home. We'll be here to help you along the way, with remote advisors available to answer your questions. Plus, we'll safely deliver your vehicle to your home or office.
We partner with other dealers to find you almost any vehicle you'd like to purchase-new or used. Save the time and stress of doing it yourself. We'll do all the research, locating, and negotiating. Tell us what's important to you-models, colors, options. We'll listen. If you want to compare your favorites, or get assistance with financing your vehicle, we can help with that too.
We know life throws curveballs. Tell us your story and we'll listen with an open mind. We may be able to give you the hand up you deserve to help you reestablish your credit responsibly. You've already begun working your way back. After all, you need a reliable car to get to work, transport your family members, and maybe take a vacation.
Whether it's a family road trip or your daily route to work, we understand that you need a car that fits your lifestyle and budget. We have the guidance and low-rate financing to help you get there. No need to make another trip. It's a quick and easy process and can be accomplished online or with the assistance of an RCU Auto Services rep.
Reviews (16)
Mark W.
Mark W.
Aug 10, 2021
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Ok so I bought a mini van from RCU auto and loved it! Now it's time to trade it in and RCU offers me $12.5 k for it and I almost took it and I'd have to write a check since I owed $14 k. So I told my husband and he said try CarMax to sell our mini van. Went on Car Max website entered my van info and they said $16,800.00 sure enough that's what I got from CarMax. RCU is crazy low in buying cars, stay away.
Forrest McCrossen
Forrest McCrossen
Jul 07, 2021
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Good service and friendly helpful people. I enjoyed my time there, and the atmosphere.
Jay B.
Jay B.
May 06, 2021
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My Wife and i sold our car here and we had the pleasure of working with Rodney at the auto service lot . He did a fantastic job helping us and making our experience great. We appreciate you!!
Sandy
Sandy
Mar 03, 2021
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Amazing customer service!! Carlos helped us find the best car for our family !
Mike D.
Mike D.
Aug 10, 2020
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I've bought and sold a lot of cars over the years and have worked with a wide range of dealers. This has by far been the best experience I've had with any automotive dealer. I had the pleasure of working with Joel Fine and the GM Tom Ausdenmoore, both of them were extremely responsive and easy to work with. In particular, the post sale support was OUTSTANDING. Since they are not limited to just what they have on their lot, I will absolutely be working with them for future purchases. They are well over 100 miles away from my home...but they have earned my business hands down.
Kathryn Gruenthal
Kathryn Gruenthal
Oct 03, 2019
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The process was so easy and stress free that, even though I live 3+ hours away, I'll shop there the next time I need a car. All questions were answered patiently and in detail. Nothing was rushed. Loved the experience. Very low key.
Stephane P.
Stephane P.
Jul 21, 2019
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Noah Cron made the experience of buying that new car as hassle free and amazing as it can be !

I would recommend this place for your next car any time, and will probably do it again when my teenage kids move on to become adults and buy their own cars ;)

Awesome service, thank you for the experience !
Debbie Smith
Debbie Smith
Jul 10, 2019
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Just bought a truck from RCU and it was the best car buying experience I’ve ever had and I’ve had quite a few! I usually do my research and go into a dealership prepared to haggle and spend hours and hours. Sarah found the perfect truck for me (it was not in stock) and there was just nothing to haggle about. The price was just what it should have been. Sarah took care of getting the loan approval and I was out the door with my new truck in about an hour. No pressure. No haggling. No big spiel about extended warranties. It was a fantastic all around experience. I will never go anywhere else
Lisa W.
Lisa W.
May 10, 2019
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Best car purchasing experience ever!
I helped my daughter buy her first car at RCU a few years ago and remember how smoothly the transaction went. We worked with Joel Fine at RCU who was stellar. I stopped by RCU to have a look at their cars today and found just what I have been looking for. As luck would have it, Joel Fine was there again and made me feel so comfortable. I absolutely trust him and knew I was in excellent hands. Only 2 hours after arriving in their car lot I drove home in my dream car!
Jane Halahan
Jane Halahan
May 09, 2019
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Purchasing from RCU was ridiculously easy. I called around 4:30 PM inquiring about my options for auto loans and rates (we had just remodeled our home, and I didn't know where we stood financially). My husband's truck was long in the tooth, and I wanted to get something more reliable for his commute. I spoke with Noah. He took down my information, and let me know he would get back to me in 30 minutes. 15 minutes later, he had some options, but needed clarification. I spoke with him again, and 15 minutes, he had final offers! In a total of 30 minutes, this man was able to get me qualified, complete
Kirsten C.
Kirsten C.
Apr 01, 2019
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Went in to buy my first vehicle and quickly realized we had come to the wrong place. As soon as we walked in Joel started with, "What do you need?" I responded with, "Well I'm here to look for a car." He sarcastically said, "Well we have those." It continued on for a minute after that and I let him know which cars I was interested in. He tossed us the keys and let us know we could go look and he'd be out in a few minutes. So we went out in the rain to look at these cars and noticed one of them had very little tread left on the tires. When Joel came out, we
Paula E.
Paula E.
Nov 17, 2018
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I haven't had to purchase a car in years -- I was blessed by a loving family who just kept passing down their cars to me and I pass down to my daughter. Well, my daughter was in a pinch so I let her "borrow" my car. Because a few friends have had a great experience with RCU Auto, I thought I would take a look. I checked out their inventory on their website and found just what I wanted -- a newer Toyota Corolla with low miles -- which is just what I got. Jake Ochoa was a great help through the simple process. Sure there are a lot of papers to sign but you are not their all day
Susanne K.
Susanne K.
Apr 23, 2018
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Most pleasant car buying experience I have ever had! We were greeted and assisted by Tim Neese. What an awesome guy to deal with when buying a car! No pressure at all and we never felt rushed. He patiently answered all our questions. Highest recommendations! Thank you :)
Amanda M.
Amanda M.
May 23, 2017
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My husband and I went into RCU Wednesday afternoon to look around. We went in with a full lobby with everyone being helped. We had all day and we were in no hurry. We waited 10 minutes and then walked out to look at what was on the lot. We walked back in and still no one helped us even though they seemed to be just standing around talking. We were there 20 minutes and still no one helped us. They knew we were there because we had a very talkative 10 month old that employees stopped to make silly faces at. We ended up leaving and strapping our little one in to the car seat before someone came
Kait K.
Kait K.
Mar 31, 2017
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I would not buy a car anywhere else. We went on a Saturday morning at opening time, and just a few hours later, we had test-driven 3 used cars, secured our financing at a low interest rate, and were driving away in a pristine 2015 Camry with all the features I was hoping for, at a low blue book price I couldn't argue with.

Michael White was helpful as can be. He was incredibly informative, drove us on a route that allowed me to test different cars' accelerations without going on the freeway, and made the financing process simple and pressure-free. He was also kind enough to let us
Davina H.
Davina H.
Mar 11, 2017
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This place is great! I highly recommend if you need to buy a car. We were in and out in about an hour and half. Michael White even made the experience enjoyable. We noticed a small ding in the windshield when we got home. They replaced the it and gave me a loaner until it was fixed. We are very happy and will go there again when we buy our daughters car. Two Thumbs up!