Micronotes
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Over 100 Financial Institutions trust us to start personalized conversations with their digital banking users. Set-and-forget campaigns knowing that Micronotes.ai is learning your customers/members preferences and adjusting dialogues accordingly. Compare your Net Promoter Score to your competitors, drive referrals from your promoters, and learn how to improve customer service.

Customize your customer/member journeys to your financial institutions' voicing and infrastructure. Learn how Micronotes.ai can help your financial institution turn digital conversations with mobile and online banking customers into more revenue and deeper relationships.
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Micronotes helps financial institutions deepen customer relationships. Founded by tech entrepreneurs from MIT, the company's fast, automated, cloud-based solutions apply machine learning to customer data to improve engagement and dialogue to effectively sell more financial services through the digital service channels and beyond.
Micronotes' AI-driven engagement and cross-sell solutions combine machine learning with the closing power of sales interviews to turn the digital banking channels into revenue generators. Validate individual customer needs for banking products by interviewing up to 20% of online banking users, monthly.
Micronotes.ai delivers engagement and cross-sell results that move the needle by engaging mobile banking and online banking customers with the Microinterview conversational interface. Engage mobile and online banking customers in meaningful dialog with smart questions to develop a deeper understanding of their lives and personal financial needs.
If financial institutions don't know what their digital banking customers need, how can they fulfill users' needs quickly and accurately? Right, they can't, and don't.

Micronotes Predict, a key component of our AI-driven marketing automation platform, delivers accurate predictions about digital banking users' preferences that retail and digital banking leaders and marketers-the people responsible for driving business and building relationships with digital banking users-have long desired.
Credit marketing using credit bureau data is one of the most powerful tools financial institutions have to refinance debt held elsewhere for creditworthy customers and members. However, today's credit marketing processes are cumbersome, expensive, and use "APR-speak" that fails to deliver an answer to the fundamental question of refinancing, "How much money will I save by refinancing?"
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