Grace Home Respiratory Service
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Grace Home Respiratory Service
Welcome to Grace Home Respiratory, where you'll find affordable quality solutions for all of your home healthcare needs. With a full range of medical equipment and supplies, Grace Home Respiratory will provide you with both superior products and knowledgeable staff. Rediscover the confidence that comes with independence and venture to work, play, school, or wherever your imagination takes you.

With the right products, nothing will slow you down! At Grace Home Respiratory, we understand that living with certain medical conditions and disorders or recovering from injuries and surgeries can be difficult to cope with. We also understand that shopping for specialty products can be frustrating.
Services
We treat our customers like family. Grace Home Respiratory has been the source for medical supplies and equipment in the Altoona, WI area for years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice.
Providing our customers with state of the art home respiratory and medical equipment is only half of what we do. We also provide support services for our customers, the products we offer and billing matters. These services, such as 24-hour emergency service and evaluations for wheelchair accessibility for your home allow us to better serve your equipment needs.
Whether you've decided to age in place or you have limited mobility due to a medical condition, your safety is crucial. While having the right security systems in place is helpful, you also want to consider other important aspects such as bathroom safety. You might be surprised to learn that more than half of home accidents take place in the bathroom.
When your mobility level is limited, day-to-day tasks can become quite challenging. Whether you need to use the toilet or take a shower, it's important to have the right product on your side to help you do it safely. At Grace Home Respiratory, we offer a great selection of products to choose from, which includes a wide range of commodes for sale.
Home hospital beds are one of the best devices to help people age in place in the comfort of their own homes. They're a bonus for both caregivers and users. How are they better than regular beds? They are easily adjusted. Change the height to make getting in and out as easy as possible. Raise the head and the foot of the bed.
Reviews (10)
Sweetlyfree
Sweetlyfree
Dec 30, 2021
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I cringe every time I need to call for replacement parts to my CPAP machine. Even when being overly nice the receptionist she still is bites. Ugh. Plus billing is always sketchy. I think I'm going to order online.
Connie Grimm
Connie Grimm
Oct 18, 2021
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Very accommodating and helpful! I threw some accessories away after a recall and they helped me get the things I needed very fast!
Laura Reali
Laura Reali
Sep 22, 2021
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I never look forward to dealing with these folks. A couple times a year I need CPAP supplies and I put off calling because they love to upsell ("you need all the pieces" ... "no, I don't - I just need the mask and filter") and, if you're not careful, you'll end up with more than you asked for and a larger amount due. When I call, I don't get a friendly voice at the other end - I get a somewhat disinterested voice. I don't sense the person at the other end is interested in customer service. The two people, who really knew their stuff and were anxious to be sure I got what I needed and nothing more
Theresa Hassemer
Theresa Hassemer
Sep 08, 2021
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Went today to Grace Home Respiratory for a walker/rollator, looking for one with the larger wheels preferably 8” and had been arguing with insurance company and other companies trying to get this rollator for a few weeks. The gentleman that happened to come back from lunch while I was still there had only looked at prescription just before he went to lunch. Seeing me there he assured me that he would work on it and hopefully would hear of an approval before the end of the day. I called about 4pm and he had me come back and said he’d get me into the walker today and that’s what he did!!! Chris
Eric Freberg
Eric Freberg
Sep 07, 2021
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I can't say enough good things about this business. I have moved twice since I started doing business with them and now I live more than an hour and a half away, but they are still the business I go to for my bipap needs. They work well with my doctors and myself and make sure that I get everything I need. They contact me when I need supplies - I don't even have to call them, just say "yes please".
John Nerdrum
John Nerdrum
Apr 18, 2021
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Absolutely the BEST customer service from a DME store I have ever seen. They don't get much better than this place. Without a doubt SUPER business.....On Friday 4/9/2021 at noon called Grace that wife's oxygen concentrator was on the sick side....Chuck had a new one in place in 2 1/2 hours! This wasn't a local delivery it was delivered to Marshfield!! Talk about great service.
Monica Dunk
Monica Dunk
Apr 07, 2021
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Pay close attention to your billing and document everything and everyone you talk to. This so called business needs to be investigated. I got the initial purchase price and they bill you and the insurance more than the purchase price. Spoke to Colin the billing person numerous times and admitted he dropped the ball with my many inquiries. He doesnt know what he is doing. then i was told the "owner" would call and never did. i was so furious i wanted to give back this overprice machine and then they said it was mine. so if anyone wants to buy a machine let me know...
Go somewhere else, they are
Lynn Goodearl
Lynn Goodearl
Dec 21, 2020
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I purchased something for my dad and I was very impressed with all of the people that work there. Everyone was willing to help out and very knowledgeable and friendly. I won't hesitate going there in the future if I need anything for myself or my dad. I would recommend this business to anyone. Thank you Grace Home Respiratory for all of your help.
Ashley Horton
Ashley Horton
Dec 02, 2020
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My mother's experience of walking into your place of business today was unsettling. No one was wearing a mask which means no one was enforcing it and you're potentially spreading a deadly virus to your customers seeking medical supplies. And, an employee was not social distancing and walked right by her, again without a mask. Your name is Grace Home RESPIRATORY. The least you think you all would do is wear mask for all the customers who come in as well as social distance. The state has a mask mandate. DO IT. We will not be using your services and I recommend others don't either for their own safety
Ryland Erdman
Ryland Erdman
Nov 29, 2020
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The prices are so high that your co-pay will be close to list price for equipment, so shop elsewhere and pay out of pocket if needed, it'll be cheaper.
They don't measure you to make sure anything fits, their business model is to keep selling you different over priced products hoping something works.
They also bill for each separate piece of equipment that normally comes as a starter kit so they can bill it at a higher cost.
Avoid this place at all costs.