When you have muscle, bone or joint pain, you deserve a progressive approach to your care that offers you the best options for recovery. At Excelsior, we keep up with the speed of modern medicine, researching, refining and perfecting the most advanced treatments and delivery systems so you can be confident that you'll get the orthopaedic care you deserve.
We're here to make sure you get back to doing the things you love. If you're struggling with hip, knee or shoulder pain, you know how difficult it can make your life. Simple things become a struggle - walking, climbing stairs, picking up your grandchild, even getting a good night's sleep. It doesn't have to be that way.
We're here to make sure you get back to doing the things you love. If you're struggling with hip, knee or shoulder pain, you know how difficult it can make your life. Simple things become a struggle - walking, climbing stairs, picking up your grandchild, even getting a good night's sleep. It doesn't have to be that way.
Services
From surgeons to physician assistants to athletic trainers and physical therapists, the Excelsior team is full of experts in every aspect of orthopaedic care - and they're all ready to provide world-class services to keep you moving forward. Our broad spectrum of specialists all work in-house, empowered by a team approach that ensures you always get the comprehensive care you need.
Excelsior Orthopaedics was founded on the belief that every patient deserves to receive care that does more than fix a problem. They deserve care that makes them feel comfortable. Care that complements their lifestyle and achieves their goals. Care that lives up to expectations, and is delivered by a team of professionals all equally dedicated to complete, long-term results.
When you have joint or muscle pain, there are many roads to recovery. Excelsior offers everything you need, no matter which path your treatment takes. From start to finish, from diagnosis to ongoing wellness, our in-house experts and services are here to support you as you get back to living at your best.
Looking for additional information on your care or treatment? Wondering what kind of insurance we accept? Just want to pay your bill? We're always here to help - if you can't find what you're looking for below, please feel free to contact our offices for additional assistance. The patient portal offers secure communication for our existing patients.
Our billing office is happy to assist you with any billing and/or insurance related questions. You can contact our billing team directly at (716) 250-6401. Please allow 5 business days for your payment to be posted to your Excelsior Orthopaedics account. Please note, your on-line statement at Patient Portal will not reflect your payment until a new statement is generated.
Reviews (17)
Gretchen E.
Oct 02, 2021
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I didn't have a chance to call the office during normal business hours, so I called after hours on Friday, October 1st. I have recently been placed on antibiotics and pain medication due to an infection after carpal tunnel surgery. I called to inquire about a possible refill on a medication until my follow up appointment on Monday, October 4th. When the call was answered and I explained my situation, I was treated as if I was a joke, chuckled at, and told very rudely that they don't fill any medications on the weekends. I do not appreciate the hostility or the way I was spoken to by the
Denise L.
Jul 27, 2021
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Had total knee surgery Friday, July 23rd with Andrew Stoeckl/Excelsior. From the outset I was completely comfortable with the amount of care and personal attention I received. Dr. Stoeckl asked about my level of activity before my knee got really bad and understood that I wanted to be active again before I was too old to be active again! They took a multitude of xrays and then i had a consult with the dr. I asked whether a partial was a possibility and he informed me that I was way past a partial. All my cartilage was gone and I had pretty bad arthritis under the knee cap. He explained the surgery
Mike D.
May 04, 2021
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Went to a surgery consult with my wife here. Being in a family, and myself being the main provider, I consider this a huge family decision. Not only was I told my wife couldn't be with me for the consult with the doctor, I was asked don't you have a phone? i Understand covid but being rude and having great disregard for patients if definitely first in my book. I'll be going somewhere else for my future needs and surgical procedure.
Jennifer C.
Apr 29, 2021
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My son may have torn his ACL at football practice, and we are here getting a MRI. I've come to learn that this is best place for broken bones or sports injuries. Better than emergency rooms. They typically send you here anyways. This should definitely be your first stop. They are almost always busy. But, you make an appointment and it's quick. No hours spent wasted in an ER
Heidimarie G.
Feb 24, 2021
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Kinnie I.
Dec 23, 2020
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Updated review 12/22/20: I was referred to Excelsior Orthopedic to have a permanent cast placed on my right wrist and forearm after a motor vehicle accident the night before. The physician assistant who examined my x-ray, was professional and courteous and communicated medical information well.
The professional Who applied my fiberglass cast knew what she was doing and explain everything. What not to do with this type of cast etc.
However for my one week follow up appointment, I did insist on seeing a medical doctor, as opposed to a nurse practitioner or a physicians assistant. If you read
The professional Who applied my fiberglass cast knew what she was doing and explain everything. What not to do with this type of cast etc.
However for my one week follow up appointment, I did insist on seeing a medical doctor, as opposed to a nurse practitioner or a physicians assistant. If you read
Einas S.
Nov 14, 2020
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Where to begin.... I woke up one day and I was broken.
It was very confusing to me, but I was referred to Excelsior Orthopaedics and have been having repairs done there ever since.
All of them came as complete surprises as opposed to waiting for arthritis to get to the point where you need a knee replacement.
I've had two surgeries on my hands followed by physical therapy.
The physical therapy department was efficient with no long waits.
The therapists all look so darn healthy and fit and we all look like we are duct taped together, but if we keep up the good work we can look like them
It was very confusing to me, but I was referred to Excelsior Orthopaedics and have been having repairs done there ever since.
All of them came as complete surprises as opposed to waiting for arthritis to get to the point where you need a knee replacement.
I've had two surgeries on my hands followed by physical therapy.
The physical therapy department was efficient with no long waits.
The therapists all look so darn healthy and fit and we all look like we are duct taped together, but if we keep up the good work we can look like them
Mike H.
Oct 23, 2020
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I'm not sure why this place has such a poor rating. Today I had an appointment at the office they have in Niagara Falls. It was with Dr. Wilkins, his team was great with examine my knee. I was in there for about an hour, which is good considering all I had done. I was given a shot of cortisone in my knee and went off to work. My knee feels great.
Sherry M.
Sep 23, 2020
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Anna G.
Aug 19, 2020
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I refuse to give this place any more of my time or money... It was a big mess since the first time I went there. I kept trying to give them the benefit of the doubt, but I just can't justify it anymore. This place has no coordination, nor respect for your time.
I had injured my knee and went to a hospital that recommended I follow up here. I called Sheridan Drive location to make an appointment with the Doctor I was told to see (Wilkins) and I specified that I wanted to see him. They asked what time I wanted to come in, and I informed them that evenings work best for me. We scheduled an
I had injured my knee and went to a hospital that recommended I follow up here. I called Sheridan Drive location to make an appointment with the Doctor I was told to see (Wilkins) and I specified that I wanted to see him. They asked what time I wanted to come in, and I informed them that evenings work best for me. We scheduled an
Sam M.
Jul 29, 2020
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Second time trying to get my cast right .. Treated like I was a pain in there A..SS . by 20 some yr old .that we close at 4 and computers are off !! When my appiontwas at 2 pm .. Disappionting all around ..they did my knee and hip ..Never been treated so unpleasant in my time !! Don't ever want to go back after this injury !! So sad they can't get it together ..Covid is a excuse for everything !! Were all dealing !!
Karen B.
Jul 15, 2020
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Well, I had the left shoulder operated on-Dr Reed said this was the worst torn rotator cuff he'd ever seen, and it took quite a bit longer to repair. He said he came pretty close to sewing me up, and scheduling a shoulder replacement! Eek! It seems that if it could be torn, it was, and if it could hold arthritis, it did. As with my first operation, Dr Reed took the time to show me on the MRI, what he had done, he even showed me photos of the operation, of the damage, and the repairs. He earned his paycheck that day, as even I could see the damage! And, as before, at every post op check
Frank M.
Oct 10, 2019
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Dr. Ostempowski (great doctor) did my Full Knee Replacement 3 years ago. He recently moved his practice to Excelsior Orthopaedics. This was my first time seeing him since he moved. Office appears to be well organized and clean. Staff was friendly. Check-in was quick. Didn't have to wait too long to be called. Waiting room wasn't too crowded when I got there but was crowded when I left. Guess I got lucky. Fortunately they have free wifi to keep you occupied while you wait. I recommend completing and updating your medical history on their patient portal to avoid having to fill out paperwork
Candie M.
Sep 06, 2019
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Place doesn't care about Patients or Patient Care, only the $$$. Refused a fresh urgent workers comp patient because they didn't like the claim # INSURANCE COMPANY said to use until it could be fully processed Monday. Not everyone needing treatment is lucky enough to get injured first thing friday am.... but any Drs office that puts billing first, clearly isn't in it to help people.
Lindsay A.
Jan 08, 2019
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After a year of being tortured by Carpal Tunnel Syndrome, I visited Dr. Kelly to see what I should do. He confirmed that I had CTS, and suggested surgery.
I had nerve testing done prior right here at Excelsior, which showed nerve damage, and confirmed the need for surgery. The Dr. who does the nerve testing is great, too! So, I got everything set up. Up to this point, my fingers had been numb and/or tingly for a year, and the pain I had been dealing with was so bad that I could barely hold a pen on some days. I would frequently wake up in the middle of the night with arm pain, and be on the verge
I had nerve testing done prior right here at Excelsior, which showed nerve damage, and confirmed the need for surgery. The Dr. who does the nerve testing is great, too! So, I got everything set up. Up to this point, my fingers had been numb and/or tingly for a year, and the pain I had been dealing with was so bad that I could barely hold a pen on some days. I would frequently wake up in the middle of the night with arm pain, and be on the verge
Donald S.
Aug 12, 2017
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Find the right doctor and keep them. Like I did. If you are not getting the answers, just start looking again, the right one my even be in the same practice. Dr. Matuzak knows what he is doing and tells me what, why he doing it. Some of the other doctor in the practice are good too. Dr. Day took care of my bride's knee.
Julie C.
Nov 21, 2016
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This is a very difficult review for me to write. I have seen/dealt with both sides of this Orthopedic practice, the good and the bad.
In March of 2005 I had an accident that caused a compound fracture to my left leg. To say it was ugly would be an understatement. I won't get graphic however there were protrusions emanating from my leg. I was taken to Mercy Hospital at 7.20am. Long story short, I was told I needed surgery to fix the protruding elements.
Side note here - I worked for a physician that was "on call" many weekends however he was never in Buffalo to respond to those
In March of 2005 I had an accident that caused a compound fracture to my left leg. To say it was ugly would be an understatement. I won't get graphic however there were protrusions emanating from my leg. I was taken to Mercy Hospital at 7.20am. Long story short, I was told I needed surgery to fix the protruding elements.
Side note here - I worked for a physician that was "on call" many weekends however he was never in Buffalo to respond to those
