West Automotive is a full service automotive repair and maintenance shop, serving Dalton, Pittsfield and the surrounding towns of Berkshire County. With many years of consistent and friendly service in the Berkshires, our Professionalism sets us apart from the rest. Whether you are a Berkshire County resident or one of its many visitors, rest assured we pride ourselves in providing quality car and truck service at an affordable price.
Please visit West Automotive for all of your vehicle maintenance and repair needs in the Berkshires. West Automotive is an Full Service Repair Center, providing you with the highest quality service. We are a lady friendly, clean and efficient repair shop. We understand that sometimes car repairs can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their automotive service experience.
Please visit West Automotive for all of your vehicle maintenance and repair needs in the Berkshires. West Automotive is an Full Service Repair Center, providing you with the highest quality service. We are a lady friendly, clean and efficient repair shop. We understand that sometimes car repairs can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their automotive service experience.
Reviews (10)
Peter Kay
Dec 01, 2021
Report
Positive: Professionalism, Punctuality, Quality, Value
Arranged for my daughter to visit West Automotive to look at a detached heatshield - Hannah and the folks there were exemplary - looked at the car, identified that it just needed a quick fix so did the work and didn't charge. Excellent customer service and clear integrity - how many garages can you say that about!!
Arranged for my daughter to visit West Automotive to look at a detached heatshield - Hannah and the folks there were exemplary - looked at the car, identified that it just needed a quick fix so did the work and didn't charge. Excellent customer service and clear integrity - how many garages can you say that about!!
Michael Tiser
Oct 26, 2021
Report
Claire Shaw
Sep 29, 2021
Report
Positive: Professionalism, Punctuality, Quality, Value
Thank you so much for your advice regarding my car. The customer service i received was fantastic and everyone was so friendly. I would defnitley recommend this garage and i will defnitley be using them again. Claire - Vauxhall Astra :)
Service: General repairs
Thank you so much for your advice regarding my car. The customer service i received was fantastic and everyone was so friendly. I would defnitley recommend this garage and i will defnitley be using them again. Claire - Vauxhall Astra :)
Service: General repairs
Nikki Holdsworth
Jul 24, 2021
Report
Outstanding customer service from Martin and Janice! Friday afternoon emergency repair having been rescued by RAC. Janice had a 'can do' attitude from the first phone call and they couldn't do enough to make sure the repair could be completed. Martin and his team repaired the car and back on the road within the hour! Even offered a drink (and chocolate!) as it had been a stressful day. Brilliant team and highly recommended. Thank you so much! ⭐⭐⭐⭐⭐
Anthony Dixon
May 15, 2021
Report
The Geordie Redneck
May 01, 2021
Report
Had my fiat punto evo remapped off these guys and the extra power it added was amazing .. and the fuel consumption improved massively!! Totally recommend these ESPECIALLY if you're after a remap!!! You can tell be speaking to them they are really passionate and take pride in what they do. Amazing 1st class service as always! Thanks lads.
Jen Murphy
Apr 29, 2021
Report
Jonathan Young
Jul 23, 2020
Report
Tom
Sep 26, 2019
Report
Fantastic service, great prices and truly unbeatable. Took a car in and they repaired it with new parts for the same price others wanted for second hand parts. A rare gem of a garage where you know you are being treated fairly and the price wont break the bank, cant recommend enough and thank you for all your help sorting out my car recently.
Laimis Rudzianskas
Jun 16, 2018
Report
Watch your car being worked on and it was fairly quick as well. Staff were very friendly and offered a warm drink straight away. Wasn't over priced either.
They managed to book me in with only 1 days notice. The main office could have been a bit cleaner though it's understandable that they walk around with boots inside.
They managed to book me in with only 1 days notice. The main office could have been a bit cleaner though it's understandable that they walk around with boots inside.