Ocean Explorers Aquatic Center

Positive: Communication, Professionalism, Quality, Value
I enjoyed interacting with Donna a lot. She is friendly, knowledgeable, generous, and really helpful. The prices are good, in particular for used gear. The quality of the items sold is high, and the owners understand the needs of their customers. This is definitely my dive shop to go from now on!

Great staff and very knowledgeable, show room has a lot to choose from. Great overall experience!!!

After having a horrible experience with an independent Scuba Instructor, I contacted Ocean Explorers to confirm my suspicions that I may have been duped and sure enough I was! After speaking with Donna over the phone I was still cautious, however after visiting the shop and I signed up for the beginning course. First night of course I still had some level of anxiety from my prior experience (4 days prior). Both Jay and Mari put me at ease, made me feel like tonight may not have been my night but to come back and try again on the next class date. I am happy to say that I've been doing well in the

I did a lot of comparison shopping prior to signing up for my Open Water Diver Certification course. What made the difference for me with Ocean Explorers was the customer service and information sharing I received from Donna on my initial phone call. She was thorough and patient answering all my questions without being pushy or focusing on the "sale". She explained she was herself a Master Diver and could easily understand my fears and reservations signing up for a dangerous sport like scuba diving. In my conversation with Donna I felt a sense of trust and ease that I had found the right school

Called about getting new cylinders filled. They had been certed by factory. When I mentioned it I got the impression the phone person didnt like internet purchases. Which isnt a big deal but instead of explaining the services they could provide (hydro and viz check) I was told she didnt think they will and she would check but noone called me back after a week of waiting I decided to move on. Not a big deal I found a much more open shop and they have my business along with the other business of other 3 divers in my family and I will be enrolling my youngest next spring for a junior open water cert

Everyone I encountered in the shop was amazing even other patrons, sarcastically I said, I need a wet suit because my wife complains about me swimming so far away from the shore in my speedo and worries about cramps and hypothermia......immediately the reality of her fears were explained to me and I was measured and fitted for a suit.....I thought it would've been impossible to fit me a 6'3 350lb guy into a suit because I've never seen someone of my size in one....."""Shark Bait....Seal Food...😂😂😂😂"", but to my surprise within a few days the suit had arrived and the family and I were

Donna and Jim (the owners) are absolutely fantastic. Knowledgeable, friendly and fun. I got my OW and AOW with their night classes, complete with my certification dives in Cozumel. They really are passionate about the sport, and I can't recommend them enough.

I have been to ocean explorers many times over the years. I started with open water and went to dive master. As far as their training, its top notch. When students have a problem with certain skills underwater the instructors work with them patiently until the student can preform it comfortably, and are NOT rushed through the classes due to cost constraints. Is the dive gear a little more in cost, yes but I learned first hand why.I bought my gear at a different shop, trying to SAVE money (in retrospect wasn't a lot) and had a major malfunction on my bc the first open water checkout dive, and NO

No idea what other reviewers are talking about either. Me and my brother just picked up a good amount of equipment the other day, and we're very happy with the service. The owner (I'm guessing) was EXTREMELY HELPFUL and helped us pick out exactly what we needed. He was completely upfront in explaining the difference in quality of products and their prices, showed us products in our price range, was super friendly, really helpful, and answered every question we had. We started trying new fins and new masks on, and he was the first to say hey, too big, doesn't fit, etc. I would highly recommend this

I have been a diver here since getting my o/w in "07". The shop owners,staff and divers here are all GREAT people. It is true that when you come to Ocean Explorers to learn how to scuba..The shop and staff will make sure you know what you are doing before you get certified. This really is a great shop with caring people and top notch equimpment...FYI..And if i did have to return a item that i purchased from this shop their was never a problem.