Family-owned and operated Crown Pools was established in 1972 by Arvel Wall, who had a very prestigious career as an engineer for Doughboy Pools. During his time at Doughboy, Arvel invented many of the key components that make the Doughboy patented pool stronger than any other above ground pool on the market today.
He opened Crown Pools to provide the Dallas area with a reliable pool and spa company that offered the community quality construction, reliable service and top of the line products, equipment and accessories. Arvel's two sons, Max and Norris, helped expand the business throughout the '80s and his grandson, Brandon, joined the business in 1999.
He opened Crown Pools to provide the Dallas area with a reliable pool and spa company that offered the community quality construction, reliable service and top of the line products, equipment and accessories. Arvel's two sons, Max and Norris, helped expand the business throughout the '80s and his grandson, Brandon, joined the business in 1999.
Services
Welcome to Crown Pools - your Dallas area pool and spa experts since 1972. Whether you're on the market for a new pool or spa, looking for a reliable pool service, pool repair and maintenance company, are in need of top quality pool and spa chemicals, equipment, accessories and more, or are wanting to create a beautiful outdoor living area, Crown Pools is the right choice for creating the outdoor Dallas lifestyle at a price you can afford.
Crown Pools takes pride in providing superior customer service in all we do, whether we're designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you.
Proper pool maintenance is essential to the quality and longevity of your investment. Spend your time enjoying your pool and let the skilled personnel at Crown Pools handle your maintenance. When you're thinking about giving your backyard a new look or a renovation, adding a custom gunite pool is the best way to create a place for everyone in the family to enjoy for years to come.
Crown Pools offers the best custom vinyl inground pool options on the market today, and they are available in a variety of shapes, sizes and liner patterns, as well as have a number of accessories to choose from to create stunning backyard oasis that perfectly complements your personality.
When you're planning to create a more customized look in your backyard, the custom inground vinyl pool is a wonderful and affordable option, because of their lower upfront cost and overall look, these pools are a popular choice for people who want something easy to install without the budget of a gunite pool.
When you're planning to create a more customized look in your backyard, the custom inground vinyl pool is a wonderful and affordable option, because of their lower upfront cost and overall look, these pools are a popular choice for people who want something easy to install without the budget of a gunite pool.
Want the custom inground look for a lot less money? Semi-inground pools combine benefits of both above ground and inground swimming pools. They are more customizable than above ground pools with features such as decking or pavers that can be added to create the appearance of an inground pool but still have a lower cost to build and maintain.
Reviews (13)
Dalian Haynes
Dec 25, 2021
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The icard is great value for money in my opinion. I'm subbed to the £22 'Gym and Swim' package that might seem steep compared to private gym prices however it entitles me to discounts across multiple sports centers, utilise their facilities, access to fitness classes, can swim in multiple pools in and around the Town and many more benefits. Staff seem helpful and friendly and the Gym staff in particular are great and helpful if you're unsure how to use something or seeking advice. I'm having fun and losing weight. Would highly recommend to anybody wanting to shake Christmas and January blues!
Chris Moffatt
Dec 24, 2021
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I enjoy taking my children here but the water was really dirty making me think twice about coming back. I saw at least 4 used plasters float past of differing sizes and colours, a clump of hair entangled in my hand, an elastic hair band bobbed in the water along with several coloured paper wrist bands that get issued on entry.
Richie Trindade
Dec 06, 2021
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Kyle Smith
Oct 25, 2021
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Facilities are amazing, but!!
Website is absolutely terrible, myself and others this morning turned up early thinking "opens at 7:30am" means the pool is actually open. The website showed last week's DAYS but drop downs for times were just empty boxes. As mentioned myself and others mentioned this at reception and the lady just whipped out her phone to say "well it's working now"... Super helpful...
Also, last time I came there were loads of floats and things out, even though it was very quiet this morning, I asked a lifeguard if I could use a float for my kid, he turned and asked a slightly
Website is absolutely terrible, myself and others this morning turned up early thinking "opens at 7:30am" means the pool is actually open. The website showed last week's DAYS but drop downs for times were just empty boxes. As mentioned myself and others mentioned this at reception and the lady just whipped out her phone to say "well it's working now"... Super helpful...
Also, last time I came there were loads of floats and things out, even though it was very quiet this morning, I asked a lifeguard if I could use a float for my kid, he turned and asked a slightly
Egle Razgute
Sep 07, 2021
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Chef John C.
Aug 08, 2021
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My wife and I purchased an 18' above ground pool from the Dallas location around 2 years ago. I can say that the customer service at both the Allen location and Dallas was amazing. They were excited to sell us a pool, and catered to us during the purchase.
Well, after we bought the pool things took a change. My wife and I had questions as would any first time pool owner. What chemicals do we use, how often, etc..
We would bring in routine water samples, either at Allen or Dallas. Everytime we did so, we would get a completely different set of chemicals to use in our mineral pool. Every
Well, after we bought the pool things took a change. My wife and I had questions as would any first time pool owner. What chemicals do we use, how often, etc..
We would bring in routine water samples, either at Allen or Dallas. Everytime we did so, we would get a completely different set of chemicals to use in our mineral pool. Every
David G.
Aug 01, 2020
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Wayne Hines
Nov 23, 2019
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Matthew S.
Apr 29, 2019
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Had them perform a repair, and that went well. Asked for quote on weekly maintenance, and they were highest of the bids, even though they are closer than the other companies that bid lower than them. Asked for pool resurface quote. Took them a long time time to contact me. Person came out and was pleasant. Committed to having a quote to me by the following Tuesday. The following Monday after the commitment, heard from them and they apologized for missing the commitment and said they would have it to me in two more days, i.e. eight days after their commitment. Went with someone else for the resurfacing
Guy H.
Oct 05, 2018
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The worst customer service experience in years! I was looking for replacement equipment for operation of my swimming pool. It will be a several thousand dollar investment so I'm looking around. I've passed Crown for years but never stopped in. Lately, I've been looking for a replacement for my business at Leslie's and finally stopped at Crown. I entered and was immediately approached by a nice young man wanting to help. I told him what I needed and he said I need to get Kyle. So we walked toward the back and he motioned he needed Kyle who was eating lunch. He apologized for
Donald J.
Jun 12, 2018
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Had been using Crown for supplies for about 2 years. Nothing special, average pricing and usually had chemicals in stock. Unfortunately, if you would like service this is not a responsive nor customer service oriented company (Julie in particular). Called, emailed, texted (smoke signals) trying to get someone to provide an estimate on pool service. First it was "oh, we don't have your messages", then it was "let me schedule it for you now". Nothing. Again, I keep trying (this can't be right) and I get "we sent it to you did you not get it?". After nearly
Jason S.
Aug 24, 2017
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I started using Crown Pools a little more than a year ago. I had an issue with the chlorinator, and they were able to do it cheaper and faster than the other store in town. Micheal, the service tech, came out, replaced the sensor, and answered all of my questions. He's been out a couple times since for some minor and one major repair (replaced the spa heater). He's always very friendly, very knowledgeable, and very helpful. He never tries to sell me more than what I need and even offers advice on how I can repair things myself. Ever since, I have gone to the store for water tests, chemicals
Ben J.
Sep 30, 2013
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Very nice employees. Free water analysis. Their maintenance guy made a home repair visit and after dropping by told me nothing was broken, just needed a missing part, so he did not charge anything for the repair.
Prices are higher than online, but cheaper than Leslies. I will continue to buy what I can here unless the online prices are far lower.
They also have free water analysis if you bring in a sample.
Lastly they seem to be able to get 90% of parts in their shop next day if they don't have it in stock when you visit.
Prices are higher than online, but cheaper than Leslies. I will continue to buy what I can here unless the online prices are far lower.
They also have free water analysis if you bring in a sample.
Lastly they seem to be able to get 90% of parts in their shop next day if they don't have it in stock when you visit.
