I would recommend this company to anyone! We chose Carpet Mart after my parents had multiple great experiences with them and we couldn't be happier with the results. Christian was our salesperson and Mike and Alex did the installation. All three were professional and did a fantastic job. Oh my gosh, what a pure joy it's been working with the people at Carpet Mart.
It started with a Jake which helped me Choose the best carpet ever. Not only is it the most beautiful I've ever had, it was completely affordable. The entire experience was worth every penny! Then Nick, Mike, and Charlie showed up to install it in 3 bedrooms, a walk-in closet, and a hallway. It was complete fun!
It started with a Jake which helped me Choose the best carpet ever. Not only is it the most beautiful I've ever had, it was completely affordable. The entire experience was worth every penny! Then Nick, Mike, and Charlie showed up to install it in 3 bedrooms, a walk-in closet, and a hallway. It was complete fun!
Services
Part of our evolving commitment to our staff has been adjusting our hours to allow our staff more time with their families. Our staff are all full time, trained flooring specialists who have made a career with Carpet Mart. By creating a company culture that prioritizes both our customers and our staff, our staff members come to work rested and recharged to provide the best customer service to our patrons.
It will provide you with the best experience before we come to measure your home. Once you've selected a product and style, our experts will come to your home and measure out your space. A sales team member will then reach out to give you a detailed estimate regarding the cost of materials and installation.
We had carpet installed in our family room, down stairs bedroom, closet and small area outside the bedroom and two set of stairs. Linoleum In the foyer, I was amazed at how quickly they were able to the job. Charlie, Nick and Mike each had their own purpose but work very well together and were able to make my house look absolutely gorgeous.
Soft, luxurious, and comforting, carpet is one of the most beloved flooring solutions of all time. See if carpet is right for your family. Traditional, naturally beautiful, and elegant, each hardwood plank is a unique work of art. Learn more about solid and engineered hardwood solutions at Carpet Mart of Louisville.
Carpet is loved for its soundproofing and insulating properties, its ability to disguise floor issues, its endless texture, and its many color choices. But at the end of the day, carpet just feels better. Comfortable, cozy, and warm are just a few of the words to describe carpet. We love carpet and can't wait to show you the latest innovations in flooring.
Reviews (14)
Rebecca Fuller
Nov 23, 2021
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We were met with a friendly receptionist and had a rescheduled appointment with Drew. There is so much to choose from and Drew was very helpful to give tips considering our choice of flooring. So samples were taken home to view under our lighting. I've worked with others and every associate was wonderful. Consider Carpet Mart for your flooring!
Kevin Ferry
Aug 03, 2021
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We are in the process of listing our house and needed our second story and stairs carpet replaced. After calling several other places, the best offer we had was for installation 3-4 weeks out. One visit to Carpet Mart and they quoted the same carpet and job $600-$700 cheaper than the other quotes and were at our house installing our new carpet 2 days later. We had used them once several years before and honestly don't know why we bothered getting quotes from other competitors. Carpet Mart is truly the best in terms of value, quality, professionalism, and speed of service.
Julie C.
Jul 28, 2021
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Went in and was greeted by a very nice receptionist. She told me someone would be with me shortly. Another couple walked in a few minutes after me. A salesman went to them before me. The salesman that I finally got wasn't helpful at all. Pretty much just stood there and stared at me. They don't have any information about the carpets on the carpet sample so you have no idea exactly what you're getting. I get the impression Carpet Mart does not want an educated consumer. Not impressed with this store at all. I'll buy my carpet somewhere else.
Courtney Yartz
Jul 27, 2021
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Arlin Blair
May 18, 2021
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Great team from beginning with Christian R (sales) to Aaron (scheduling)to Tom & Adam ( LVP Installers) to Clay, Andrew & Eddy (Carpet Installers)!!! We’re so deeply pleased by product, customer service & installations that we will be contacting them soon to do another project! Price was reasonable and the product quality is better than the price. We (my wife, GinaRose, & I) highly recommend Carpet Mart & specifically those we encountered during our recent projects! No pressure & the whole process from the time we 1st walked in the door to final install was less than a month!!! Thank You, Carpet
Kristi Brady
Mar 31, 2021
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Can't say enough good things about our experiences with Carpet Mart. First, our appointment with Christian at the store was informative and relaxed. We never felt pressured or rushed. He took the time to explain everything. We came home with lots of samples. Once we finally decided on the carpet, and got our estimate from Aaron, we were quickly set up for our install. Clay, Eddie and Andrew were fantastic! I hardly knew they were here. They worked quickly and efficiently over the two day install. Very professional! Everyone we dealt with at Carpet Mart met or exceeded our expectations. We had a
William Alsup
Feb 07, 2021
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Samantha W.
Apr 02, 2019
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We were blown away by our experience with Carpet Mart. We contacted them after an installation failure from a different organization. It may be true that everyone carries similar carpet but their selection, communication, and steps to ensure a quality installation are unmatched.
They were able to help us select the right carpet and then did an onsite visit to measure and discuss seam placement. Once the carpet was received they did an onsite inspection, made the cuts for the seams and then sent an entire crew of very professional (and friendly) installers to complete the work.
The previous
They were able to help us select the right carpet and then did an onsite visit to measure and discuss seam placement. Once the carpet was received they did an onsite inspection, made the cuts for the seams and then sent an entire crew of very professional (and friendly) installers to complete the work.
The previous
Kathy W.
Mar 02, 2019
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Jake was our sales associate and was very knowledgeable and professional. There were a variety of carpet selections. The whole process went smoothly. The installation team did a great job. We had stairs, landing and two bedrooms done. Very happy with Carpet Mart. We would definitely recommend them to anyone looking for new carpet.
Penny Y.
May 25, 2018
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We recently had Carpet Mart remove the builder's carpet from the master bedroom and install engineered hardwood to match the hardwood in the adjacent room. Since 6 years have passed since the original installation, it was impossible to find a perfect match. However, if we don't point out the difference, no one can tell. I can't say enough good things about this experience. From the salesperson ( Drue) to the installers ( Nick & Mike), happened as intended.
This is the third experience we've had with Carpet Mart and each time they've worked with us has been a perfect
This is the third experience we've had with Carpet Mart and each time they've worked with us has been a perfect
Rudy M.
Mar 14, 2017
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Jocelyn E.
Dec 24, 2016
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Britany G.
May 13, 2015
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I had a horrendous experience trying to get flooring ordered and installed by the Home Depot... 4 weeks of waiting for product and scheduling they left us high and dry.
After walking into The Carpet Mart and explaining to the salesman about how our house was currently ripped apart down to the concrete slab and we had no floors with a baby due in three weeks, he showed me all of our options for getting some new floors. He was very nice and courteous, and even showed me some super nice carpet remnants that would work for our bedrooms- this stuff was super high quality that I could have never afforded
After walking into The Carpet Mart and explaining to the salesman about how our house was currently ripped apart down to the concrete slab and we had no floors with a baby due in three weeks, he showed me all of our options for getting some new floors. He was very nice and courteous, and even showed me some super nice carpet remnants that would work for our bedrooms- this stuff was super high quality that I could have never afforded
Tom R.
Dec 11, 2013
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After feeling rather dissatisfied with Lowe's, decided to come here. Wow, what a pleasant experience!! Theresa, the saleswoman, was polite, friendly, and super low-pressure (*no* pressure, really). We found a carpet at a great price. The installers were friendly and professional, and installed our carpet 22 *hours* (rather than days) after we purchased it! It was a rewarding experience from beginning to end. Definitely go to Carpet Mart! You won't regret it.