Densows Medical Supplies
Call now
Call now
Website
Call
Densows Medical Supplies
Densow's Medical Supplies is an independently owned and operated Home Medical Equipment business. Densow's has been a Richland institution since 1949. Our patients, as well as their caregivers are provided with high quality products and service. Our goal is to determine through good communication the needs and goals of each and every patient.

We strive to go the extra mile to fulfill those goals and needs, both physically and emotionally for the patient. Call our number we one of our expert and experienced representatives will be happy to help you. Office location - our office consists of three buildings and is located in the heart of Richland.
Services
INCONTINENCE SUPPLIES: Densows has the largest selection of incontinence supplies in the Tri-Cities. We carry an extensive supply of Prevail. UROLOGICAL SUPPLIES: Wide range of urological supplies including catheters, leg bags, night drainage bags and lubricating jellies. WHEEL CHAIR RAMPS; Selection of portable folding ramps, threshold ramps, as well as free quotes for large aluminum modular ramps.
Reviews (14)
Gavin Rider
Gavin Rider
Nov 25, 2021
Report
They were willing to help out, for a potential rental, in a way that is unexpected in this day and age. Seriously, it was a throwback to real customer service like you would have gotten in Mayberry.
Carol C.
Carol C.
Aug 04, 2021
Report
I have a mobility scooter that I run pretty hard...every now and then, I have to stop by Densow's for maintenance work; after awhile, my scooter makes an annoying clicking sound and I know these people will investigate and then fix the problem! I saw Rick this last time, and he got my scooter up and running quietly...a blessing, as the racket it was making drove me mad! Rick is an all around good guy, with an exquisite sense of humor! I came in distressed --- but left smiling --- the man knows his business! Kudos to Rick and crew!!
Laura Brant
Laura Brant
May 31, 2021
Report
They are an awesome company that does what they say and are a shinning example of great customer service. They are well priced, knowledgeable, and an overall pleasure to work with. I have an awesome new ramp! Thank you Kadie and team, I really appreciate it!
Kay
Kay
Jan 29, 2021
Report
Great customer service! Adam was helpful and patient. Prices were better than most too!
Willow Harding
Willow Harding
Jul 26, 2020
Report
It took them 6 MONTHS to finally get my electric wheelchair in. Believe me, I heard EVERY excuse from all of them. Lost me as a customer for life! Go to another medical supply chain if you need anything important because they truly do not care.
Julie Venditto
Julie Venditto
Oct 05, 2019
Report
Thanks to Rick who was awesome! Had to get a transport chair, he was very nice and helpful and professional!
Bob Jones
Bob Jones
Jul 30, 2019
Report
Prices are heavily marked up, won't stand by their products. Rick is extremely forgetful and forgot my order for over a month, acting every time like it was the first time I've talked to him
Mellissa Whitaker
Mellissa Whitaker
Nov 27, 2018
Report
Great customer service and actually caring people. We rented a recliner with the stand up ability, and delivery was on time, and great. When we called to rent another month it was easy to do, no trouble finding paperwork even with my mother in law renting the chair for my husband. Pick up was again amazing, on time, and quick with even a thoughtful question as to how my husband was doing. Densow's made an unfortunate event very smooth with their service. Highly recommend for medical rentals and anything regarding in home care you might need.
J. H.
J. H.
Oct 15, 2018
Report
Very friendly staff and the most affordable pricing for medical equipment in the Tri-Cities. I've gotten a couple things here and each time I compared to other places and they always had the better price.
Liz Beth
Liz Beth
Oct 12, 2018
Report
Better prices than their competition on my rental and very helpful in making sure the padding was appropriate after a month of use. I can't recommend them enough! #shoplocal
Mellissa W.
Mellissa W.
Jul 10, 2018
Report
Great customer support. My husband went into the hospital for emergency open heart surgery on a Monday and my mother in law was able to secure and rent a recliner by that Saturday same week. Rick was very supportive and took care of us throughout the whole ordering, delivery and extension on the rental for the whole two months. Delivery was on time and quick as was the pick up. I had to call after one month to extend rental another month it was easy and quick. I think the customer service and actual caring was the best part of this unfortunate event. Glad we had Densow's here in the Tri-Cities
Heather Herzog
Heather Herzog
Nov 27, 2017
Report
Rick was awesome, sat me down, explained the differences between the braces, then fit me to the right size. Friendly, funny, and courteous.
Dalene T.
Dalene T.
Aug 12, 2017
Report
Over the top service! I have been going here for 2 years with all of my and my mom's medical supply needs. They have a large selection, and what they don't have in stock, they will order. It's definitely worth waiting for them to order, simply because of the outstanding service they provide, which just isn't there at the other medical supply companies in this area. When my Mom required a walker while at Kadlec, the staff ordered through a different company without even asking us first. The walker wasn't near the excellent quality of the one we had Densow's bring over
Joni P.
Joni P.
Nov 14, 2015
Report
Thank you Conner & Tim for being so accommodating. Your expertise in fitting me for wheelchair, making sure it was comfortable & showing me how to operate it. I appreciate you being able to fill my doctors order the day you received it.

Something In Home Medical in Pasco couldn't do in a week telling me yesterday they didn't receive fax from my Doctor & it would be another week before it could be processed. I insisted they look harder for it. They located it in a stack of papers on Tanya's desk.

Their poor business practices has gained you a new customer