Ed and Priscilla Wheeler opened the doors of The Wheeler Agency, in the summer of 1969, with the goal of providing personal service to families and businesses in the community. Back then, the office was located above the Rexall Drug store in downtown Lake City. Much has changed in 45 years, but we are still a small town business with a focus on personal service.
Our helpful staff is experienced in providing you the information you need to make wise insurance choices about car insurance, home insurance and business insurance. We also help our customers protect the fun in their life with boat insurance, motorcycle insurance and RV insurance. We don't work for the insurance company; we work for you.
Our helpful staff is experienced in providing you the information you need to make wise insurance choices about car insurance, home insurance and business insurance. We also help our customers protect the fun in their life with boat insurance, motorcycle insurance and RV insurance. We don't work for the insurance company; we work for you.
Services
We are delighted you are seeking to learn more about us. Our team takes great pride in helping our customers get the right coverage to suit their busy lives. If you choose us, you should expect excellence. To us, excellence means that we serve you first, and we work hard to be better than other insurance agencies and companies.
John is the agency owner and licensed agent. After teaching special education for several years in central Florida, John joined his dad in the family business in 1999. Around town, you might see John running, riding his mountain bike or hauling kayaks. John is active with Rotary Club of Lake City, Chamber of Commerce, Ichetucknee Partnership and Christian Heritage Church.
Giving back to our community is part of what we've been doing for two generations. We believe in supporting our local non-profits that make people's lives better. Each year we support numerous charities, such as the United Way, Columbia County Youth Live Stock Show, school athletic teams, Boy Scouts of America, Rotary Club projects, and much more.
Additional auto insurance discounts are available to drivers who "opt in" to smartphone programs offered by most car insurance companies. Progressive calls it SnapShot. Safeco calls it RightTrack and Allstate calls it DriveWise. While each program varies slightly, in general, an additional 5% to 30% discount is available to drivers who participate.
Research shows that newly licensed teenage drivers who complete a quality driver education course or maintain good grades (3.0 or better) cause fewer vehicle accidents than other teens. In fact, teen drivers who complete the teenSMART driver education course are involved in 30% fewer collisions and sustain 50% fewer injuries than their peers.
Reviews (10)
Clay Boutwell
Jun 15, 2021
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Tl O.
Jan 05, 2018
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Rich S.
May 20, 2017
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Both you and your staff are very responsive to our needs. You treat us as a customer not just a number. We are comfortable talking with you and your agents. It is not always 100% business. I believe that you care about us also. You handled our issues or concerns like they were your own. Now hopefully we have the loyalty with the insurance companies that were chosen and rates don't go crazy after your initial joining up cost. Thanks for asking.
Edna Hindson
May 18, 2017
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Is has been my pleasure to use the Wheeler Agency for all of my insurance needs since around 1975. During this time period I have had several situation to seek their advice and assistance. Each time I called, I spoke to a REAL person, never having to selection #1 for...#2...and then listen to annoying music while I wait. I have always received immediate attention to my concerns and quick appropriate action was always taken. One emergency situation, connected to the City, the Wheeler Agency arrived at my door step before the City trucks arrived. This is a family business and they treat me as one
Kai J.
Sep 20, 2016
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Steve Hentzelman
May 11, 2016
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I recently had a chance to experience first hand what Great Customer Service from John Wheeler and the Wheeler Insurance Agency with my recent claim. John was with me every step of the process. He helped expidite the whole process by making phone calls and emails. I have been a customer for over 40 years and will continue to sing praises of Job Well Done. If you have the need, John will be there to assist. Many thanks again!!
Brad N.
Dec 16, 2015
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Great insurance company and a valuable partner! Not only does the Wheeler Agency consistently find the best coverage for the lowest rates but they strive to make sure you are getting coverage that makes sense for your situation. They have written many policies in the past for me and I would recommend them to anyone who asks!
Shadow Master
Dec 02, 2015
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Brenda worked hard to get me a good rate for my auto, with several calls to Progressive to verify and confirm issues. They also have free Notary service for customers which is great because I needed to get a copy of my birth certificate to renew my drivers license, and it was from out of state so the request had to be notarized. Saved a few dollars there as well as on the auto insurance!
Laryma Spector
Nov 02, 2015
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Ronnie Ash
Aug 12, 2015
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