Quilting, sewing, embroidery have transformed into pastimes for artists, creators and dreamers. It's for those who wish to feel the fabric in their hands; for those who want to be a part of a community and to connect with people who share their passion; and for those who celebrate tradition, creativity, home and hearth.
These crafts, steeped in tradition, continue to ride a crest of popularity beyond any stitcher's dream. And at Windmill Sewing Center, we're proud to offer all of our patrons a full line of sewing machines from BERNINA and Brother, classes chock full of fun and fresh ideas, and endless sewing and quilting resources.
These crafts, steeped in tradition, continue to ride a crest of popularity beyond any stitcher's dream. And at Windmill Sewing Center, we're proud to offer all of our patrons a full line of sewing machines from BERNINA and Brother, classes chock full of fun and fresh ideas, and endless sewing and quilting resources.
Services
When your sewing machine needs some TLC, bring it to Windmill Sewing Center and we'll get it working quickly, at a reasonable price, and with a 30-day warranty on all repairs. Just drop it off and we'll typically have it back to you within a week or so. Quick turn-around service of 1-3 business days available for an additional fee.
Need to brush up on your embroidery machine knowledge? Diane will give you pointers and tips, along with a Webinar to view full of new and fresh ideas. Meets the 2nd Saturday of the month in the Bernina Classroom, or the Monday following the Saturday session in the Brother Classroom. Monthly machine embroidery class.
This year the clubs will be based loosely on Bernina's club topics, but the leaders will insert their own flavor into the projects, and modify the presentations so that they are applicable to both Bernina and Brother enthusiasts. Learn how feet and accessories can improve your sewing skill with fresh, modern inspiration.
We are SEW excited to begin a new year of Sewing Club! Julie will walk you through a technique or project each month that is sure to inspire you, and get you excited to go home and sew. You'll also see new notions and presser feet (or some old favorites), that are sure to help you improve your sewing skills.
Every Tuesday from 6 - 7 PM CST, join us live on YouTube for Make It Sew. We have demos, new products, product recommendations, show and tells, special guests, and so much more. We even host a giveaway on the show EVERY week! As you watch, you'll have the opportunity to purchase the machines, fabrics, threads, kits, and other products we talk about directly through our show - right on YouTube.
Reviews (9)
Sharon Kreun Schakel
Dec 24, 2021
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This shop is the only one left in KC and they do not understand customer service or how to restore confidence in their repair work. I have had on going issues with a newer 710 machine. The blame is put on it being a computer, having electrical power issues, or user error. All of which might be a cause for issues but when the touch screen doesn't work, it isn't user error. Instead of explaining that they now have good tech people who can fix the problems, the issues are avoided and the potential cost is left unanswered. Very disappointed since I would like to support my local store but will go to
Amber Coffey
Nov 06, 2021
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Since the new owners took over Windmill Sewing Center I’ve experienced nothing but excellence in customer service. They do whatever is needed to make my personal experience with them just that personal. They are knowledgeable and strive to meet / exceed my expectations each time I interact with any of their staff members. From the owners Joan and Robert to the manager Joel all the way down to Julie and Michelle their associates I have never had a negative experience and encourage anyone needing a sewing / embroidery dealer, service for an existing machine or looking to attend a class on a machine
Sae Tounzen
Apr 23, 2021
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Excellent sewing machine repair! I took my Bernina machine to another shop for its yearly oiling & cleaning, and they completely messed it up. After 3 months and taking it back to them three times they admitted that they had no idea how to fix it & said I needed to take it to a specialist. I took it to Windmill, and they were so nice and helpful - and best of all, they were able to fix the damage the other shop had done! They really went the extra mile, and I can't recommend them enough! You can tell that they really know what they're doing and that your machine will be in good hands with them
Mary Reinert
Dec 14, 2020
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Stephanie Ward
Oct 16, 2020
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EXCELLENT SERVICE!! I am so happy with my experience. My Bernina had an issue last night so I called Windmill first thing this morning to see what I needed to do to get it fixed as quickly as possible. I took advantage of their rapid repair, dropped off my machine at lunch, then picked it up before they closed the same day! WOW!! My Bernina is back home and working beautifully. Oh and not to mention that they offered to stay late if I could not make it before closing time. Thank you for everything!!! You made my day!
Crystal Bridgman
Sep 16, 2020
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Mike Tanner
Aug 07, 2017
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Linda Salvay
Jul 05, 2017
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Both the Bernina and Brother shops were very helpful and accommodating. Bernina made a rapid repair to my old machine, and the Brother shop came to my rescue by letting me finish a quilting project on one of their floor-model machines that I needed to finish while my own machine was in the shop! This is customer service as it ought to be everywhere! Very pleased!
Lauren Neyman
Jun 26, 2017
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This business completely scammed me out of $140. I brought in my serger and paid in full $139. And change and left because I was told it was fixed. Over the past FIVE months I’ve had to bring the machine back SIX times because I continue to leave with a broken machine. I’ve never once brought it home working. They have told me I will not be given a reimbursement nor will they fix the machine without charging me again. I’m currently filing a complaint for being scammed with the BBB. My family have been customers of bernina sewing center for 3 generations but NO MORE. They are rude and extremely