I Watch Security
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I Watch Security
Iwatch Security is a locally and veteran-owned security company in Raleigh, North Carolina. We are proud to serve Raleigh and surrounding areas with best-quality home alarm and security systems as well as commercial alarm and security systems. As a revolutionary wireless service that enables you to always know what is happening at your home or commercial property.

Say goodbye to wondering how safe you, your family, and your employees are and get ready to confidently know the people and things you care about are safe at all times. Even if an intruder were to destroy your security panel, our cutting-edge, patented technology ensures you remain protected at all times.
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Your home is the place that you should feel safest. We at Iwatch Security are committed to keeping it that way. 88% of all burglaries are residential and on average they occur every 13 seconds in the United States. While these statistics might sound scary, studies have shown that burglars are 60% more likely to target a different home when they see evidence of a home security system.
As a business owner, you need to know that your investment is protected. You need a security company that can design and install a system that works with you to address a multitude of concerns that face you daily. This commercial security system must prepare you to protect against intrusion and theft, guarantee employee safety, prevent employee theft, and protect against lawsuits.
Reviews (17)
Chris Heagarty
Chris Heagarty
Dec 31, 2021
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The folks at iWatch Security are fantastic, from the sales consultants to the installation and service teams. After years of great service using them to protect properties for my job, they recently worked with my mother to develop her own home security system and they could not have been more wonderful to work with. Patient and courteous but also experts in their field, they are a tremendous value for the great services that they provide.
Mara Plantrees
Mara Plantrees
Dec 19, 2021
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Superb customer service. Good communication. Very patient and clear at giving instructions on how to operate system.
Austen Thompson
Austen Thompson
Nov 21, 2021
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Great company to work with! Tom Adams was so easy to work with and was very thorough with the IWatch process. Very reasonable in cost and easy to use.
Tiffany Smith
Tiffany Smith
Nov 14, 2021
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I had the pleasure of working with Tom to go over my home and figure out what we wanted/needed to do as far as security! He was so nice and helpful! Zach then came out to install the system and he was super nice and helpful with teaching a tech challenged woman how to use the system! Super great team and great experience. I would definitely recommend!
Lynn Parker
Lynn Parker
Sep 20, 2021
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These guys and their company are stellar! Definitely top notch. I called with a security concern one evening, and the next day they were there installing my home security system. These guys don't play around. Locally owned and veteran owned and they blow the competition right out of the water. Not sure why anyone would even consider going anywhere else!
Shannon Goldberg
Shannon Goldberg
Sep 20, 2021
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Very happy with switching from Brinks to Iwatch security. High end technology, great service and reasonably priced. We recently just added on to our services the smoke alarms and a doorbell camera. I would recommend them to anyone looking for a trustworthy, locally owned security system.
Brandon McGarity
Brandon McGarity
Sep 04, 2021
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Raphael, the technician who did my Install was very knowledgeable and quick with the install. Explained all the features. And got the job done in just over an hour. The equipment is better than expected considering how much of a cost difference they are in comparison to other local security companies in the Raleigh Durham area. Hands down best choice I could have made.
Jared Crabtree
Jared Crabtree
Apr 03, 2021
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Cant say enough positive things about Iwatch Security! Tom is is the best in the biz. He is extremely knowledgeable, courteous, and trustworthy. The team that came out and did our install (Raphael) was extremely helpful in getting our service set up. We feel extremely comfortable handing over our security needs to Iwatch. It is one of the easiest decisions we have made this year! Highly recommend!
Randi C.
Randi C.
Dec 07, 2018
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I am absolutely thrilled by Tom and Brian . They met with me today to go over some security needs that I wanted to look into for my restaurant .Honestly so many things I didn't even think about . I have had security company's in the past but this was different this was personal . We felt like we were the only client and they made it clear they were in this for the long run. My staff can feel secure that we are going with the best in the industry . You guys should really train the other security company's on how to work with clients . Thank you Randi
Anne P.
Anne P.
Dec 06, 2018
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Called their office to inquire about their services. I am closing on a house in three weeks and need a consultation. I am on work travel and pretty much know what equipment and services I need. The man on the phone kept bragging how highly rated they are in the Triangle but kept interrupting me when I was giving him my requirements. He also refused to answer my questions unless I see him. I work for a multi national company and away. I need someone at the executive level of this company to contact me otherwise I have no idea what customer service you excel in but obviously you can't work with
Kendal D.
Kendal D.
Dec 12, 2017
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Service was excellent. Very patient explaining everything. Would definitely recommend.
Don C.
Don C.
Sep 24, 2017
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We selected iWatch when our previous alarm monitoring company stopped servicing us in June 2017 but they recommended iWatch. We were very favorably impressed by the professional manner of the iWatch installers, their instruction on the use of the system. While we hope we never need for the system to help us as the result of an intrusion, we feel assured that it will. Additionally, iWatch installed a monitor that directly notifies local Fire Dept. responders if our smoke alarm goes off - very reassuring if we are traveling or otherwise out of the house. iWatch is associated with Guardian. Guardian
Megan W.
Megan W.
Sep 09, 2017
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Talked with Brian on the phone, and met with Tom in person. Very straight-forward, easy to deal with. Better value in terms of features and contract when compared to the other major competitors. J.D. installed the system and was very informative and made sure I understood the system before he left. Overrall, a very swift and seamless setup and installation with an end-product that gives us better peace of mind!
Jeremy S.
Jeremy S.
Jun 23, 2016
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I've been using iWatch Security for about a year now. When we moved to Cary I wanted to upgrade the existing security system somewhat and did some research online before contacting a few local security system companies. Brian Smith, the owner of iWatch, immediately returned my call, was flexible with scheduling, and was really patient with helping me setup the right system and features for our home. The installation went off without a hitch, couldn't be happier. I had one small battery issue with an existing smaller control panel that we incorporated into the system and he walked me through
Alex B.
Alex B.
May 31, 2016
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After getting a few quotes from different security companies in the area, I chose to protect my home with Iwatch Security. One of the biggest selling points is knowing that by doing business with a local company, there is less "red tape" to find solutions and answer questions. The customer service is exceptional not only for their professionalism and promptness, but also for the customization of the security equipment to meet my needs. As a first time homeowner, I have peace of mind with Iwatch Security.
Peter G.
Peter G.
Mar 15, 2015
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Brian is very thorough, professional, and responsive. He showed me exactly what I needed with out any sales push. There was one little sensor I forgot to request on my doggie door and he came back within a day to add this free of charge.

A break-in, robbery, or armed intrusion is no joke and the people you love need to be protected, so there is point in settling for anything less than the best. Here you have it.
Dance T.
Dance T.
Dec 15, 2014
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I had a good experience with iWatch Security and Brian. He installed a basic system for my home and all seems well. Guardian is the monitoring provider and they called to check up on my satisfaction. That's a nice touch. With the average price of $30-$40 for monthly service from most vendors, I went with the $40 per month option and bundled the hardware into that price by contract. You don't have to go with contracts but you then need to front the cost of the equipment, which could be anywhere from $600 or more. I paid up front for 6 months to avoid using a credit card with recurring