KWSM: A Digital Marketing Agency
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KWSM: A Digital Marketing Agency
Founded in 2010, KWSM is a team of brand journalists that helps companies create relationships with their customers and prospects. We offer a full range of digital marketing services to small and mid-sized businesses that lack the manpower or expertise to run a digital marketing campaign in house.

We also support larger companies who may have a full marketing department, but need additional direction with the digital part of their marketing strategy.As professional storytellers, we help brands express themselves through great content, authentic social media, effective online ads and compelling websites.
Services
KWSM was founded to help businesses communicate effectively with their target audience, deepening the relationship, and driving results. We began as a consultancy after our founder, Katie Wagner, retired from her TV news career. Katie knew that the rise of digital tools was changing the way people communicated, and that business owners would need to learn a new language to keep their customers engaged.
Katie spent more than 15 years as a journalist. After graduating Magna Cum Laude from Boston University with a B.S. in Broadcast Journalism and a B.A. in International Relations, she began her career as an investigative reporter, and then spent a decade as a television and radio news anchor. Katie has worked at CBS, ABC, Fox, CNN and National Public Radio.
We specialize in creating customized digital marketing strategies that help our clients get results. These are some of the tools we use - but every plan is different. Do you want to start generating leads for your business online, but aren't sure how to get started? Or maybe you're confused about what lead generation means or how to set up a digital marketing campaign that produces the results you need to grow your business.
I recommend this company to friends as a place of employment but also as a digital marketing agency. I believe in the quality of work that we do and the people that are on our team. As a digital marketing agency, I believe that we service our clients with unparalleled dedication, and as a place of employment, I believe that we service our employees with the same attitude.
KWSM President Katie Wagner is a contributor for a variety of publication such as Forbes, Inc, and All Business. End-of-year reviews are essential tools to help leaders gauge their business's effectiveness and efficiency over the previous year. However, not all businesses implement a review, and some that do only look at the cursory metrics that would give them just a basic understanding of the company's strengths and weaknesses.
Reviews (10)
Amanda S.
Amanda S.
Mar 31, 2021
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The whole team we worked with at KWSM was wonderful to work with! Redoing our website took less time than we would of expected and we always felt that we were a top priority for them. They were incredibly organized, on time and kept communication with us regularly.  Anytime we had questions someone was available to answer them and take care of anything that needed to be done quickly.  We were so happy with the final website and now that we're on the other side of it they are still providing the same great service as they did before. Would highly recommend working with them!
Mark Z.
Mark Z.
Mar 19, 2021
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We have been working with KWSM for almost 2 years now. Their entire team is very professional, with lots of great ideas and we continue to see results in terms of our awareness. It is the first time I feel 100% confident in our external message and the results speak for themself.
Steve S.
Steve S.
Mar 11, 2019
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Katie's team produced several videos to support my marketing campaign. I was looking for a particular 'look and feel' to increase my business's opt-in rates. Her team really delivered on the quality of the videos they agreed to produce. They not only devoted the time to insuring each 'video take' was an improvement over the last but did an amazing job of coaching the emotion out of me onto the videos. It's this kind of attention and expertise that produces a superior product!
Tamara W.
Tamara W.
Mar 01, 2019
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With the help of KWSM, I have a beautiful new website, logo and business cards! I worked directly with the design staff who are extremely knowledgeable, professional, responsive and so easy to work with. I had a vision and they brought it to life! I also attended a blogging workshop a few years back which was extremely helpful and informative, even for a rookie blogger like me! I highly recommend KWSM for any digital marketing needs!
Martha S.
Martha S.
Feb 23, 2018
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The Social Media Boot Camp by Katie and her team was the best training I've ever attended. The information was well-organized and presented clearly. I received practical advice on how to manage each of my social media channels with follow-up training guides and on-going support from the team through the KWSM Social Media Help Desk and Facebook Group. The best components for me were the easy-to-follow check lists for each marketing task and the time-management guidelines. I feel very confident that I can use this information daily and increase my productivity as well as my outreach to current
Catherine R.
Catherine R.
Jan 23, 2018
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Working with Katie extremely disappointing and a financial disaster. She only made more than ideal promises yet the reality became a BIG ZERO ROI. Katie never took responsibility nor renegotiated finances based on her companies errors and lack of ROI.
I made a big mistake in hiring this social media company, however, I did learn the "red flags" to look out for when hiring my next social media group.
~Catherine
Owner, Got Green Drinks?
Sheri F.
Sheri F.
Oct 28, 2017
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I attended 4 boot camps and am looking forward to the fifth one! I have worked with several independent social media people only to find that so many of them are "wanna be's". Katie Wagner and her team are the real deal when it comes to the knowledge needed to run a successful social media campaign. Taking her social media boot camp will teach you what you need to know to run your own campaigns or what you need to know to make sure your social media people are doing what you are paying them to do! I wish I had taken this boot camp 5 years ago! I would be so much further ahead and
Sara G.
Sara G.
Oct 23, 2017
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As a Marketing Director, I thought I knew "enough" about social media. After taking Katie Wagner's Social Media Boot Camp, I walked away knowing WAY MORE information and great tools for prospecting, social networking, optimizing profiles and best practices for Facebook, Instagram and LinkedIn.
Attend a workshop and you'll learn something new!
L. T.
L. T.
Oct 31, 2016
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I just attended the Social Media Boot Camp this last October and I had an amazing time!!!! I looked forward to each and every Boot camp that I had signed up for. Not only is Katie amazing but her staff and other Boot-campers were AWESOME too.
She was totally what I need to get my Social Media headed in the right direction.
Katie speaks well and knows and believes what she is teaching!

If you are looking to get to the next level of understanding and getting the most of your social media, Katie Wagner Social Media is the place go!
Please go sign up for the Next Boot Camp they offer.

I really
Sabrina P.
Sabrina P.
Jan 14, 2014
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ONLY hire this company if you want the best social media services available! They really know their stuff and follow through on what they say they'll do and offer!