Gunter and Astrid arrived here from Bavaria Germany in the late 60's and founded Universal Imports in 1984. Gunter created an incredible business that still today stresses quality service and top line vehicles. They raised three children and helped raise seven grandchildren, and built this company from scratch.
Sadly, Gunter passed away in 2018. Astrid continues in her role of Owner and Vice President. Mark is the President and Sales Manager of Universal Imports. Mark has worked alongside his sister Andrea since the start. Mark has 30 years of experience in the automotive industry and is both a foreign and domestic car expert.
Sadly, Gunter passed away in 2018. Astrid continues in her role of Owner and Vice President. Mark is the President and Sales Manager of Universal Imports. Mark has worked alongside his sister Andrea since the start. Mark has 30 years of experience in the automotive industry and is both a foreign and domestic car expert.
Services
Why service your vehicle at Universal Imports? Universal Imports of Rochester provides expert service for your Audi, BMW, Mercedes Benz, Acura or other import car. We have all of the abilities of a dealership, but with the charm and personal attention of a family business. We provide expert repairs on all import automobiles at reasonable prices.
Have you always had a love of European luxury cars such as a BWM, Audi, Lexus or Mercedes but not loved the higher price tags these new vehicles come with? A great alternative to get you behind the wheel is purchasing a preowned vehicle. There are many advantages to buying a used car such as a lower initial purchase price and cost of insurance.
Reviews (7)
Ricky Wylie
Jan 11, 2022
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Maria Hudson
Nov 29, 2021
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The Hudson's have been with Universal Imports since 2004. I think we are on 15 cars bought and traded in with Mark. As well we have always taken our cars into Universal for service or repair. The service is of the highest quality. The integrity and transparency of buying and trading used vehicles is unparalleled. I would be remiss to not explain that we met Mark and Universal in 2004 when we were temporarily in Rochester but have dealt with Universal since 2007 out of St Louis MO. We have three sons, all of their "beater" cars in college were from Universal, (we still have one a 2009 Volvo wagon
Marlowe Laiacona
Nov 01, 2021
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Since 2012 when I started going to Universal Imports for servicing of my '99 Mercedes E320 wagon, I have only positive comments. I have always received courteous, professional treatment, and any work being performed has always produced satisfactory results.
In February 2020, I decided to give up my 21 year old wagon. Mark offered me a beautiful 2017 Audi Q5, and I purchased it - my first SUV and first used car. The paperwork, transitioning from my old wagon to the Audi was taken care of by Mark and Erin.
The handling and ride of the Audi were extremely comfortable. By January 2021, I had acquired
In February 2020, I decided to give up my 21 year old wagon. Mark offered me a beautiful 2017 Audi Q5, and I purchased it - my first SUV and first used car. The paperwork, transitioning from my old wagon to the Audi was taken care of by Mark and Erin.
The handling and ride of the Audi were extremely comfortable. By January 2021, I had acquired
Patrizia Corvaia
Sep 24, 2021
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Mike Dunsmoor
Sep 10, 2021
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Wendy O'Brien
Mar 26, 2021
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Tina Blanchard
Jan 27, 2021
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Highly Recommended family business for top notch service and auto purchases. The service technicians are knowledgable and trustworthy with all of your service/repair needs. I've confidently used Universal Imports for basic maintenance and larger repairs including body work. I've also purchased my 2nd Audi Q5 from Mark and have always felt well informed, and completely satisfied with my purchases.
Fair, Knowledgeable and Experienced.
Fair, Knowledgeable and Experienced.
