My experience with Shannon Gidney and IBB Design has been wonderful. I have really been impressed with her professionalism and work ethics. IBB has a great staff of designers and we have truly enjoyed working with Shannon. The quality of service and products offered has kept me coming back. My husband and I have had a gratifying and pleasant experience from A to Z with IBB Design.
IBB Design Fine Furnishings has transformed our master bedroom to a space of tranquility in our home. It is our favorite room in our home thanks to Shay Geyer & the talented staff at IBB. We are really in love with and so proud of our home and appreciate the wonderful services and experience we had with IBB Design.
IBB Design Fine Furnishings has transformed our master bedroom to a space of tranquility in our home. It is our favorite room in our home thanks to Shay Geyer & the talented staff at IBB. We are really in love with and so proud of our home and appreciate the wonderful services and experience we had with IBB Design.
Services
IBB is a full-service fine furnishings boutique & design firm known for offering high-quality furnishings and fashioning color-infused spaces. Once an interior design solo effort on the part of designer Beth Rafferty, the business she founded more than 39 years ago has since grown into an award-winning design boutique firm encompassing a 85,000-square-foot of fine furnishings and staffed by more than 35 professional designers.
IBB Design Fine Furnishings offers an array of distinguished services from professional designers. Let our skilled staff share their expertise during your next home or commercial project. From a complete room makeover, one special piece to finish a room, or a blank canvas in a new home, our designers ensure you make the most of your investment.
IBB Design offers commercial interior design services with lead designers specializing in the category with a range of expertise. Our designers are able to respond to design projects with a comprehensive vision to offer superior, innovative solutions specifically geared to clients' needs.
The IBB Design team has an unique advantage of access to IBB Design Fine Furnishings' 40,000-square-foot showroom with purchasing power and in-stock inventory for quick turnaround projects.With a team of more than 60 customer-oriented, team members - we're able to manage the project from start to finish, including white-glove delivery and professional installation.
The IBB Design team has an unique advantage of access to IBB Design Fine Furnishings' 40,000-square-foot showroom with purchasing power and in-stock inventory for quick turnaround projects.With a team of more than 60 customer-oriented, team members - we're able to manage the project from start to finish, including white-glove delivery and professional installation.
If you're in search of a meaningful career, we may have an opportunity for you at IBB Design Fine Furnishings. We are always seeking talented people for all parts of our team. We offer our associates outstanding working conditions, opportunities for advancement and, of course, competitive wages and benefits.
In addition to accepting cash, check, Visa, Mastercard, Discover & American Express, IBB Design Fine Furnishings offers financing to assist you in purchasing items for your dream home. Minimum monthly payments required. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 months.
Reviews (18)
Lea W.
Jan 21, 2022
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I have purchased several things over the years. I have found their service to be great. There's few places to buy quality furniture around Dallas. They provide a wonderful selection. I only wish their designers worked a little harder to find things. I would have definitely spent more. I would use them again and recommend.
Josh N.
Jun 04, 2021
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If I could give them less than one star I would. We ordered furniture for our study and a rug for our dining table. The designer suggested cutting it into a square shape. When the rug arrived, it had glue marks and horrible binding around the perimeter. When I called to ask them to please fix it as it's not the quality we had expected, the owner (Beth) said "I don't think you're the client we're looking for," and hung up. So disrespectful and unprofessional. This company is incredibly pompous.
Hello D.
Mar 06, 2020
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Old school fine furnishing store. originally interiors by betty (ibb). went in just to look around because i needed a few new filler pieces. lovely salesperson forgot who but very nice. didnt find anything today but may come back when out in the area which isnt really very often. lovely place worth exploring!
Pam S.
Oct 11, 2019
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I came into Ibb design for the first time a couple of weeks ago and was unpleasantly surprised. The owner who comes on Good Morning Texas is as sweet as sugar it seems and I've been meaning to get there to see what they have. I need to upgrade my home though I have extremely expensive furniture now but it's the Hill Country Interior look which isn't popular any longer --I love it, but it is out of vogue and we are selling our home soon. The woman on the floor took one look at me( my next stop was the hair salon-so my hair was pulled back and a bit dirty and no make up) and decided
John Y.
Jul 02, 2019
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I would rate them lower than one star if I could. My wife and I ordered some bar stools and an ottoman from IBB for our new home. I was told it would be a couple of weeks for the stools to get to IBB. I was fine with the timeline at that point. I was told I would be notified when they were ready fro me to pick them up. After three weeks and no communication I called IBB to check on the status of my furniture. I was told that the stools and ottoman had arrived and that I could come pick them up. I assume that if I had not called there is no telling how long I would have waited.
Part of the
Part of the
Eugene R.
May 28, 2019
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Purchasing quality furniture can be an emotional and financial investment. It's important to find a designer that will take the time to understand your style preferences, lifestyle and overall objective - within your budget. Pam Hood is that designer. She has worked with my family for over 12 years to make each room special and specific to our needs. Each time I reach out, Pam never disappoints. She thoughtfully makes recommendations and is patient during the decision making process. She has helped us transform our home into our unique "nest." Thank you Pam for everything!
Aleksey M.
Nov 02, 2017
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Wish i could give them zero. Worst company to deal with. The owner is rood and disrespectful. No regard for customers time. They do not stand behind the quality of the products they sell at all. We have been giving the business for 10 plus years only to get treated badly at the end. It is just a shame. I used to recommend them to all my friends but not anymore. They lost a great customer. And they lost community respect.
Connor C.
Aug 08, 2017
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I've worked with Pam Hood at IBB on several items in 2 of my homes. I think Pam did not provide me with proper guidance and expertise in selection of a chair and ottoman I recently purchased. My opinion is the focus was more on maximizing commission and making a sale versus really giving me expert advice and ensuring my purchase would be a fit for my home and taste.
I signed paperwork agreeing to the no refund or return policy; however, I feel as someone who has spent money with the company before that IBB could have reached out to me to understand my concerns for the sake of customer satisfaction
I signed paperwork agreeing to the no refund or return policy; however, I feel as someone who has spent money with the company before that IBB could have reached out to me to understand my concerns for the sake of customer satisfaction
Brittany D.
Jul 28, 2017
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So far, so good working with Lauren M our designer at IBB - we're not complete yet and I will update this review once that's the case. We're doing our Master and Living Room with IBB. I appreciate that they come and deliver plus set everything up fully accessorized. In person, Lauren has been excellent to work with.
Patricia V.
Jul 24, 2017
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I worked with an IBB Designer earlier this year. I didn't have an appointment and this person was on the floor that day. She seemed very nice and engaging in the beginning. However, she did not explain all of the details until quite a ways into the process. She seemed aggravated at me and my husband that we were taking longer than she thought we should to make a decision and that we were supposed to make a decision right away based on her showing us some fabrics and pictures. None of the merchandise was available to see before ordering and then it was a final sale. She would do well
Lillian K.
Feb 25, 2017
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IBB has a beautiful furniture design showroom. They have several designers here and they are all quite talented. I've walked through many model homes, staged homes, and friends who have used their services, and let's just say that they are very good at what they do. Of course, it comes with a price, but if you are looking to work with the best then be sure to connect with them!
Paul F.
Oct 11, 2016
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IBB is a really top notch firm. I have used them many times, ask for Terri Hunter she is wonderful. Terri works in any price point, she is solution based, fast, amazing taste level and a dream design partner. Terri always has a work around if you are having a design crisis. Really calm too :) Good people there at IBB. Would not go any place else in the Metroplex.
Michele M.
Feb 13, 2015
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Great place to shop for furnishings. I worked with a designer she was great I felt she understood my style and she had great ideas and at first was very responsive to my emails. I asked her up front if there was a minimum budget, because I thought my budget might be too small, and she told me she works with all budgets. I bought a few things through her then things went downhill. She would tell me she was going to work on something then never would get back to me. I figured she didn't want to work with me anymore when she started ignoring my emails.
T. B.
Dec 05, 2014
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Hired two designers for a 30K budget deal for two rooms. I said I wanted to 'Spend smart' and keep anything I had in the The house they though would work, as I have several personal pieces from traveling that they swore they would work into the rooms at first meeting...they were never included at all in the final design. Basically, they worked really hard to sell me a new piece of everything for the rooms to be designed, and didn't really seem to care if they even went together. I now have a custom made chair that is formal, and a contemporary couch that doesn't go together
David G.
Jun 06, 2014
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Read in the Dallas Morning News that this furniture design showroom had won a national award for best furniture store. Went up there to check it out and look around for a few items for the house. I wasn't disappointed. Great store with lots of selection and very nice, accommodating staff. Worth the short drive up the Tollway from North Dallas.
I love the wine rack in this video.
http://firstclassdallas.com/fcd.company.display.asp?AP=1&chk=1&CompanyID=268
I love the wine rack in this video.
http://firstclassdallas.com/fcd.company.display.asp?AP=1&chk=1&CompanyID=268
L. P.
Jan 24, 2014
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Mary M has it completely correct (see previous reviews that were not factored into the rating) . Overpriced, unresponsive designers and no follow through! The designer I worked with kept forgetting what we discussed. If you decide to use them take extensive notes. The one star is because the end product ideas were good, but had to do most of the work myself and spent way too much time trying to contact the designer/owner, etc. for status updates.
Cary D.
Nov 24, 2013
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Mary M.
Apr 12, 2012
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Do not bother with these guys unless you have a very large project. We were quite pleased with the actual "design" work they did on an initial $6K project for us. But throughout that entire process we had every scheduled meeting with them rescheduled b/c the designer had other priorities.
Since we were pleased with the actual design work on that first project, we decided to try again with them on another project, for which we had $12K budgeted. They said they had plenty of time to help us.. but they have completely blown us off after we invested 2 hours in meeting with them. And
Since we were pleased with the actual design work on that first project, we decided to try again with them on another project, for which we had $12K budgeted. They said they had plenty of time to help us.. but they have completely blown us off after we invested 2 hours in meeting with them. And