Absolute Collision Of Rocky Mount

Right before Christmas, I got hit by a deer and needed to get my (still drivable) car fixed. I was traveling to SML for 2 weeks for the holidays so decided to have my car worked on down there instead of my home in NoVA. Absolute Collision was able to fit my car into their schedule (LONG before anyone in NoVA could) and they were great about communicating timelines, issues, and exceeded expectations for quality of work, professionalism, and timeliness. Even with back orders of supplies and wrong parts sent, they got the job done in an extremely quick manner. Phillip came recommended to myself from

Positive: Professionalism, Quality
Absolute Collision SML did a fantastic job repairing my car after a minor accident. The repair appears to be a quality job, headlights work, hood lines up, paint color matches. It looks and works great! They also washed and vacuumed the car, which was an unexpected treat. Customer service was excellent. Would definitely use again.
Services: Body & Trim, Painting

Positive: Professionalism, Punctuality, Quality, Value
A deer hit our car and took out pretty much the whole front end. These folks were great. The car looks like new, they kept us up-to-date about progress on the repairs and, in a time when customer service is sadly lacking in many busineses, they have it in spades. Thank you
Services: Body & Trim, Painting

Phillip continues to impress. Service after the 'sale' was incredible! I had my car detailed at my dealership a few days before we dropped it off at Absolute... It was SO much cleaner when we got it back from them, I may ask about detail service here instead. Amazing!

In my 40 years as a automotive technician (now retired) I have seen a LOT of repair work. Absolute just repaired my GMC and I can not remember the last time anyone has done work like this. Perfect in all aspects. Paint color, finish texture, welds, and body panel alignment is spot on! Would recommend highly!
Services: Body & Trim, Painting, Welding

They went above and beyond on every aspect that I've ever experienced with other repair shops. My insurance coverage ran out on my rental and they covered 100% what I paid out of pocket. Not to mention my truck looks amazing after basically replacing my whole front end.

The customer service and repair work I received was above and beyond my expectations. I had read their reviews before choosing them and understood they were respected, but I was truly blown away with their professionalism, timeliness and genuine kindness following every interaction. My car was hit and hatchback was totaled while I was at a stop sign and what started as a negative bout of unluckiness, turned into a positive experience with an opportunity to meet some truly great people. I can’t thank them enough for making the experience so easy and smooth and doing such a great job with the repairs

Positive: Professionalism, Punctuality, Quality, Value
Because of deer and children (and me) we have received the excellent service of Philip and his team for about 10 years. There are absolutely no way they could improve. Fair price, excellent quality of work and professional/pleasant attitude of everyone I have met there. If only life could be as pleasant as a visit to Absolute Collision!
Services: Body & Trim, Painting

They did a wonderful job on my Ford Edge Sport. They stayed in contact with me! Did what was best for my interest! I will use this shop again! Great transaction and so pleasant to work with!

From the quote to the completed repairs, Kyle, Phillip and the rest of the team at Absolute Collision were extremely professional. All of our questions were answered quickly. the repairs were completed with no delays and the work is meticulously beautiful. ABSOLUTELY recommend them to anyone looking for a collision center who provides incredible service and great work.