Tommy Thompson, President of Serenity Windows, Inc (now also known as 'Those Window Guys') installed the first true tilt-in vinyl replacement windows in the Roanoke Valley. That was in 1983. Twenty five years and thousands of windows later, Tommy has perfected the art of window installation. Now he has shared his knowledge and experience with his staff of window technicians (installers) all employees, no subcontractors.
Tommy provides free in home estimates and works with homeowners to create professional projects that add thermal efficiency, beauty and value to their homes. Tommy's wife Cindy can be found at the showroom, office and warehouse location on the corner of Shenandoah and 24th Street, NW, Roanoke, Va.
Tommy provides free in home estimates and works with homeowners to create professional projects that add thermal efficiency, beauty and value to their homes. Tommy's wife Cindy can be found at the showroom, office and warehouse location on the corner of Shenandoah and 24th Street, NW, Roanoke, Va.
Reviews (6)
Scott Hunley
Sep 21, 2021
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I have now used Serenity Windows for 2 houses and I can say without question they are the best. Their installers are amazing. On my latest house, they installed 20 windows in a single day. Came back the following day and replaced all the sashes around the window. I also had them replace 2 sliding doors and replace a old wooden basement door. All are installed perfectly, insulated around them and work great! When they were done with my house, it looked like a new home and it was SOOOO quiet inside. Their windows and doors make a huge difference in heating/cooling and reducing outside noise. My sister
Dana Mason
Aug 03, 2020
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Excellent experience with this company. Prompt no-nonsense estimate that beat the competitors hands-down. Prep work both interior and exterior was completed by the installers at no extra charge! Something none of the other companies offered. Money saving advice was given by Mr. Thompson in window selection which also enhanced the beauty of our home. And best of all is the quality of the windows! They operate smoothly and cut down on noise. We are happy with the thermal effects as well. The installers were courteous, efficient, and made sure the windows were clean. They even worked on a rainy day
Yolanda Polakowski
Jun 05, 2020
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We did not have to wait long for an appointment. Tommy came to give us an estimate. He was pleasant, very knowledgeable, and informative without the hard-sell. It took only 2 days for Mario and Avery to install 26 windows. They were so efficient, hard workers, and friendly. They did a superb job caulking inside and outside which resulted in NO MORE LADY BUGS! When finished, they cleaned up EVERYTHING! They also washed all the windows! With everyone's lives being so busy, that was really appreciated. The windows are excellent quality with great insulation and very noise-reducing. I absolutely love
JoAnn Munsey
Jun 16, 2018
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Nora Bryant
Jun 06, 2018
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This business is a very professional, family run and then relating to their customers in this way. So, I highly recommend them for the: best price and absolute bar-none service on replacement windows. Their installers are considerate and personable, and very spot-on about taking care of the customer from the clean-up to the take-down and out up and the efficiency of the loss of heat/ air in your home as they operate as well as with their willingness to do everything they can to accommodate a smooth install and getting you back to normal at the finish. They are the best on the market. I can't recommend
Teena Trent
May 05, 2018
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