Yellow Cab

Critical: Quality, Value
Car was disgusting, and frankly it cost almost twice as much as an Uber would have. I checked the price of an Uber after the fact. I took the taxi because it was right there and seemed easier than Uber. I'll never do it again

The driver tried to take advantage of my parents. I had booked the ride online. I noticed that three minutes into the ride I got an email saying the ride was over. Can driver turned off the meter and then asked for a way higher fare than estimated. Not before claiming he was lost and my mom was smart enough to have on google maps so she told him that she knew they were not lost. To let them out.

Critical: Professionalism, Punctuality
I waited over an hour in the cold and no cab was available to pick me up from work.

Not bad prepaid the trip before I left. The driver kept the meter on. When he realized that he was a few dollars short when we arrived he proceeded to ask for more, I said a I have no more cash.

Cab never get a driver when you need one
I was left standing outside of my job at 11pm to 12am waiting for my cab so I had to walk home from North little Rock to sherwood that late at night

They charge way too much I was charged $35.00 to go from University to 3rd St. That's way too much

Critical: Punctuality, Quality
I called for a cab. Waited over an hour and still no cab came!! Never will I call them again!

Had an emergency and couldn't find an Uber. Called them and they said they will arrive in 15 minutes. An hour and a half later they call me and ask if I still need a ride!

Critical: Professionalism, Punctuality, Quality, Value
I have been waiting in a cab for 2 hrs. Trying to take my son to the er. This is sad. And I have been in hold for over an 1hr. Trying to see what is going on. They keep saying somebody is coming. But nobody has showed up. This is ridiculous.

After being misquoted a fare on the phone from a living person (a feat requiring FAR more than most people in a hurry can bear while maintaining a good attitude), I was met by a driver who never seemed to have even HEARD of good manners, much less practice them. Before any pleasantries (ha!) or even business could be discussed, I was shouted at about having a mask, then brusquely told exactly where in the cab to sit. Less than one block away, I mentioned the fare I was quoted on the phone, to which the driver slammed on the brakes (residential neighborhood with children) and proceeded to yell at

My husband called for a cab at midnight. Cab got there FOUR HOURS LATER. the cab driver asked him numerous times to pull over and get cash. Then, after dropping him off we found that he charged him OVER $100 to drive across town. RIDICULOUS.

Ordered a cab for pick up at 6:30 am.

No cab

Called them.

First, the person answering the phone denied any reservation. When I gave him the confirmed reservation number. He said I entered it wrong (it wasn't). When I told him, that it wasn't wrong, he canceled the reservation and banned me.

Lol- banned from an incompetent taxicab service.

The Lyft arrived 10 minutes later at exactly half the price.

Do not use this service to or from the airport. Totally unreliable.

It was snowing heavily and I wanted to get to the airport. Called the day before to see if cabs would be running and was assured they would be. I was told to call an hour in advance. The next day, I called an hour and a half in advance only to find there was a three hour wait for cabs. The woman who answered was absolutely unintelligible and all I could understand was "three hours." I don't believe Yellow cabs were really running at that time as I never saw one on the way to the airport in my own car. You cannot depend on this company if you have a plane to catch.

Little Rock has a single Cab company servicing the area. They are undependable ..even when calling from the nicest hotel in town, ..we waited an hour on 2 occasions this last weekend...they never showed. Little Rock has a nice night life and cabs keep drinkers from driving. There will be a new one soon.
All i can say is that on Sunday night at the Peabody Hotel, no cab responded and the same on Thursday night from another location. Visitors needing a dependable ride better Hire Ski, the Limo Guy like we did on Friday night..otherwise you are left standing in the cold. victim of whatever comes