Pleasant Ridge Manor
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Pleasant Ridge Manor
Pleasant Ridge Manor is a leading provider of both comprehensive rehabilitation and long-term skilled nursing care. We offer a proven history of making a positive difference in the lives of the people we serve. Each person is provided with the highest quality of medical attention, which is focused on meeting their individual needs, and offering the care and support to meet those goals.

We value communication with our residents and their families. Individualized treatment plans assure that you and/or your loved ones' expectations are met. Come visit us! We would be happy for the opportunity to provide you a tour and more information on how we may help you. One of our favorite things to do here is dress up for Halloween!
Services
Our nursing home staff is dedicated to meeting the needs of each person with compassion, dignity, and respect. At Pleasant Ridge Manor, our health care team understands that every person has their own unique needs and goals. Robert V. Smith, N.H.A., has been the Executive Director of Pleasant Ridge Manor for over twenty years.
Pleasant Ridge Manor is a skilled nursing facility located on a 25-acre estate on West Ridge Road in Erie County. Whether you need a short-term stay or long-term skilled nursing care, the professional nursing staff is dedicated to making a positive difference in the lives of our residents.

With 24-hour nursing care designed to provide each resident with the highest quality medical attention, residents can achieve their optimal level of wellness in a pleasant, home-like and caring environment.Accommodations at Pleasant Ridge Manor include spacious dining rooms and lounges, therapy rooms, beautiful courtyards and gardens, and a lovely chapel.
I am extremely happy with Pleasant Ridge Manor. I previously had my mother here over 30 years ago for 9 years and when my wife needed care, I wanted her here because I knew she would get excellent care too. The food is delightful and the best part is I can eat lunch every day with my wife if I like to.
Our therapeutic activities program offers multiple and ongoing recreational opportunities built upon each resident's preferences and abilities. Past leisure interests are explored and new experiences are introduced. Therapeutic activities are offered in a manner that provides our residents with a sense of belonging and accomplishment.
At Pleasant Ridge Manor, each resident's plan of care is overseen by an attending physician. Additionally, residents may be seen as needed by specialty physicians on site, eliminating the need to wait in doctors' offices. These long-term care specialists see their patients in the privacy of their own room or in our comfortable clinic.
Reviews (9)
Jamie Holliday
Jamie Holliday
Sep 03, 2019
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The nurses and CNA 's that took care of my grandmother and grandfather did an excellent job. So much so it made me want to work in healthcare they were an inspiration to me.
Nora Koneko
Nora Koneko
Aug 29, 2019
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Since my aunt has been there staff has stolen several items from her because shes mentally challenged and management refuses to acknowledge it. Would not recommend, awful establishment.
Mardou Locke
Mardou Locke
Aug 26, 2019
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I initially gave this place a positive review because it seemed that our concerns were taken seriously. I don't doubt that there are employees there who treat the residents as they should - with respect. But there are also people there who have no business caring for vulnerable people and who are mentally and physically abusive to those in their care. And you just don't know who your loved one will get. I'm also seeing that because the patients are in such vulnerable states, their negative experiences are frequently dismissed because they're not in a position to be believed when it becomes their
Elizabeth Gilleland
Elizabeth Gilleland
Jul 22, 2019
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I like how they want a thorough history of a patient so they can plan the best course of action.
Margaret Moore
Margaret Moore
Jan 06, 2019
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Went there today to visit my husband's sister everyone was wonderful had a Christmas party for residents and their family members it was beautiful and the food was great can't say enough about them Kudos to all the staff and their hard work
Matt
Matt
Jun 11, 2018
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Had a family member here and I came here weekly to visit him where he was never helped to the bathroom and the entire place smelled strong of pee. Most likely understaffed and would not recommend this home to anyone.
Amber Carter
Amber Carter
Oct 04, 2017
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My friends mother suffered horrible abuse here. The nurses hit her and starved her. She was just recently taken out of the home and examined by a doctor at the hospital. The doctor found bruises all over her body, after bloodwork they found severe malnutrition and evidence that she had been drugged. This place is criminal. Do not trust them with your loved ones. The staff are dangerous elder abusers.
Rose Stillman
Rose Stillman
Aug 03, 2017
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My grandpa was sent there for rehabilitation even though we loved all in the physical therapy they were great and the first 2 weeks he was getting taking care of after that, we had to fight to get him out of there! I never thought had we would have to argue for 3 hours with the social worker that we wanted to bring our grandfather home she wouldnt take no for an answer! Asking y do you want him home so bad! Ummm 1 hes our grandfather 2 we can give him way more care then there! He wont have to sit in his urine for an hour! We got him home and hes so sore from a rash from sitting in his urine we
Michelle Ramsey
Michelle Ramsey
Jul 16, 2017
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My mother went there for rehab after a stroke she was terrible neglected fell numerous times trying to use restroom on her own because nurses would not come after her calling them several times my mother suffered a broken wrist laying on the floor in puddle of her drying blood from the 4 inch gash on her head and broken nose when my sister found her nurses replied she would not staying in bed her roommate told US she was screaming for help for my mother for an hour and no one came she was also crying thinking my mother had died as she was unresponsive needless to say we never returned with my mother