Islander Pools and Spas is the Capital District's premier swimming pool dealer. Carrying top quality brands from Radiant and Sharkline with many models, shapes, and sizes to choose from. Most importantly, we have a warehouse full of product so you don't have to wait for it. With 4 installation crews, we can get you installed professionally and quickly.
All at the lowest prices in town! We will not be undersold! The salt water system is the MOST NATURAL and best water care system available for hot tubs. Not like the ocean, it feels soft and smooth, won't harm you or your hot tub, and is easy to maintain!.
All at the lowest prices in town! We will not be undersold! The salt water system is the MOST NATURAL and best water care system available for hot tubs. Not like the ocean, it feels soft and smooth, won't harm you or your hot tub, and is easy to maintain!.
Reviews (18)
Frank Barbera
Jan 14, 2022
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I had a service emergency, frozen pipes to the motor, and the Islander service technician came right out on a frigid Saturday to assess and repair. The tech then came back first thing Monday to finish. The quick response by Islander, particularly Vince, turned a potential loss into a routine matter.
Patrice Dickerson
Jan 01, 2022
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Michele Patentreger
Sep 08, 2021
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I wanted to share that I really have enjoyed every sales and service experience I’ve had with Islander Pools. I have a hot tub, that came with my house purchase, bought at Islander Pools. Recently, my hot tub control panel stopped working. I called and spoke with Dave in the service department. He immediately knew what the problem was based on my description. He initially quoted a charge of $1200 for the 2 parts needed. Of course, I nearly fell off my chair and was crying when I gave my credit card info (not really—you can’t take it with you!). I was pleasantly surprised when my bill was
Marylyn R.
Aug 29, 2021
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I thought I had to replace my pool Dave sent over a gentlemen named Jason to review some rust I had on my pool These guys are the best to deal with told me I had to make some repairs on opening the pool next year. But didn’t need a new pool. Honesty today is a dying virtue these guys are the best. I recommend them to the highest. Thank guys see you in the spring. Stay safe
Sharon Wheeler
Aug 22, 2021
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I bought my hot tub from Islander 10 years ago and unfortunately have had to use the service department on many occasions i.e., pumps, motherboards etc. I just wanted to give a shout out to Herb who has been a constant in the department and very helpful and accommodating even when I had an insurance claim. All of the service techs have been very professional and thorough and patiently explain the issue. I called for a pump issue which I have had it recently replaced; they were out within a few days and Taylor did the service- thankfully it was only a fuse and I was not charged. As a long term customer
Brian Schneider
Aug 20, 2021
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Follow up to the salt pool system installation: a tech replaced the unit. It now works. Islander NEVER called or followed up in any way as the response to my first review stated.
I have used Islander for all my pool needs for over 15 years. New pool pump, winter safety cover, new liner, new filter, all my chemicals and pool needs. When they installed the salt system, they couldn’t get it right. It never produced chlorine. I had to make multiple visits weekly for testing, always having to buy chemicals and run the pump 24 hours a day. Turns out, they had the salt level too low because they had
I have used Islander for all my pool needs for over 15 years. New pool pump, winter safety cover, new liner, new filter, all my chemicals and pool needs. When they installed the salt system, they couldn’t get it right. It never produced chlorine. I had to make multiple visits weekly for testing, always having to buy chemicals and run the pump 24 hours a day. Turns out, they had the salt level too low because they had
Richard Freiman
Aug 18, 2021
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Can't thank the Islander Pools & Spas team enough!
We have been doing business with Islander since Andrew first sold us a hot tub and then outdoor furniture for our screened porch back in the early 1990's. Then we replaced the hot tub and added an in-ground pool after we moved to a different house. (We still have the furniture-thank you Lloyd Flanders!) We recently had trouble with our pool heater and our oil & gas company who had been repairing it because of our all-inclusive service contract couldn't fix it. We called Islander to ask advice and Dave came to our rescue. It took a bit to figure
We have been doing business with Islander since Andrew first sold us a hot tub and then outdoor furniture for our screened porch back in the early 1990's. Then we replaced the hot tub and added an in-ground pool after we moved to a different house. (We still have the furniture-thank you Lloyd Flanders!) We recently had trouble with our pool heater and our oil & gas company who had been repairing it because of our all-inclusive service contract couldn't fix it. We called Islander to ask advice and Dave came to our rescue. It took a bit to figure
Kimberly LaRochelle
Aug 17, 2021
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We are so happy with the service we receive at Islander!! We had our liner replaced in the spring, it went very smoothly and quickly. They did an excellent job!! Every time we go in for chemicals or water tests, everyone is super nice and very happy to help. It’s a great place and everyone there really knows their stuff!! An extra big thank you to Nick, he always goes out of his way to help and give advice. THANKS!!
Eileen Viele
Jul 26, 2021
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Islander came through at the last minute for our above ground pool request. The installers - Professional Pool Installers - were just great. So professional and efficient. We are very confident in their work and know we will enjoy this pool for many years. My only recommendation is to have a quick pump instructional session with the homeowner.
Dan H.
Nov 27, 2020
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Hickory Dickory Dock
The nursery rhyme "Hickory Dickory Dock," begins with these words:
"Hickory Dickory Dock, the mouse ran up the clock." It turns out, that is not the only place the mouse ran. He also ran up and into the inner workings of our Pentair MasterTemp 400 heater, purchased two years ago from Islander Pools, in Colonie, New York.
The heater worked flawlessly for almost two years before the electronics and wiring failed completely. An Islander Pools technician inspected our MasterTemp heater and quickly diagnosed our problem. A mouse found a way into
The nursery rhyme "Hickory Dickory Dock," begins with these words:
"Hickory Dickory Dock, the mouse ran up the clock." It turns out, that is not the only place the mouse ran. He also ran up and into the inner workings of our Pentair MasterTemp 400 heater, purchased two years ago from Islander Pools, in Colonie, New York.
The heater worked flawlessly for almost two years before the electronics and wiring failed completely. An Islander Pools technician inspected our MasterTemp heater and quickly diagnosed our problem. A mouse found a way into
Elizabeth C.
Jul 02, 2020
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Keith B.
Jun 06, 2018
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Janet M.
Apr 05, 2018
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Diane D.
Feb 14, 2018
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We purchased our hot tub in October 2017 and could not be happier. We have used it almost every night this winter except in below zero temps. Could not be happier. Installers were very helpful. Can not wait to get our pool installed this spring! Get place and they spend a great amount of time making sure your purchase is right for you
Michael W.
Jul 10, 2017
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I had a liner installed in an in-ground pool.
First, I want to say that the quality of craftsmanship of the install was great. My only complaint there is that in the corner of the steps I can feel a ridge under the new liner as if there is something under it.
Professionally on the other hand, I have a few complaints:
1 - The service department is really difficult to get in touch with unless you go in in person. You can't call the service department directly you must get transferred back there from the sales department. When they transfer you your phone will go completely silent for an average
First, I want to say that the quality of craftsmanship of the install was great. My only complaint there is that in the corner of the steps I can feel a ridge under the new liner as if there is something under it.
Professionally on the other hand, I have a few complaints:
1 - The service department is really difficult to get in touch with unless you go in in person. You can't call the service department directly you must get transferred back there from the sales department. When they transfer you your phone will go completely silent for an average
Amanda C.
Jun 30, 2017
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Not happy at all!!! I had a deposit on a pool at A-Frame but they didn't have good reviews so I spent more to get a pool from Islander what a mistake!!! First of all they act like their pool crew exclusively installs pools just for then but they don't - the installer said they install for all companies even Nameco!
Secondly they state on their website they won't be outpriced which is completely not true they wouldn't even match A-Frames price we purchased the Influence which is almost identical to the pool at A-Frame but hundreds less!!!
Lastly we never purchased a pool before
Secondly they state on their website they won't be outpriced which is completely not true they wouldn't even match A-Frames price we purchased the Influence which is almost identical to the pool at A-Frame but hundreds less!!!
Lastly we never purchased a pool before
Howard G.
Aug 07, 2016
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Joe and his crew of repair staff did an outstanding job repairing my hot springs tub that I had lost all hopes of being able to repair. My spa was all of four years old and just past its warranty when the tub began leaking. After months of Ill fated attempts to repair it by two different dealerships I called Islander pools and spas who agreed to service my spa even though I was out of their service area. I had lost all hope and was at my wits end. They came out and diagnosed the problem immediately and within 3 weeks and only three service calls the problem was fixed and the tub is as good as
K. P.
Aug 21, 2015
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Terrible experience. I will never walk through the doors again. Sold empty promise of "always here to help, just give me a call" Joe is a great salesman, but not much of a professional businessman. We were suckered into a $4000 pool that we could've gotten at half of that price. But were convince that Joe was local and been in the business for 30 years. (Just a phone call away and his pools were "better than all competitors pools",) That pool, 6 months later still sits in our yard in a pile of bent metal.
The installers that islander hires out, at a $600 profit, state
The installers that islander hires out, at a $600 profit, state