Matlock Place

Patient care is the number one focus, nursing, therapy, activities, dietary and even house keeping. They are all phenomenal. I have never seen so many employees that genuinely care about everyone and provide amazing patient care and customer service. There is new ownership in place as of last summer, which was a very positive change. They're a small locally owned company that was built on morals and ethics, and prides themselves on patient care. I would highly recommend this facility whether you're looking for short term rehab or long term care. Take a tour and meet the staff, you will

If I could, I would give this facility less than one star! The nurse O-B and here supervisor, Rachael, pretended to listen and care but did nothing to improve my mother's situation while there! If anything, she got worse while she was under their care and objected to us removing my mother from the facility when we saw it was necessary.

Many of the staff are good at what they do, unfortunately, the two handling my mother's care during her rehabilitation weren't!! Other staff members privately confirmed that they are very short-handed at this facility and nurses don't voluntarily

This nursing home has RN's and LVN's that walk around with ear phones in their ears listening to music and making personal calls. There is a CNA who wears a pink uniform that only licensed nurses are supposed to wear named Genava and makes like she is a licensed nurse and is allowed to hire licensed nurses, train them and give them directives. There is an elderly female LVN who supervises the LVN's and RN's that sits on her rear end all day and refuses to provide resident care. The maintenance man talks to the nurses like they are garbage and is given the authority to discipline

Do not put your loved one in this facility, it is a NIGHTMARE. They do not care for their patients at all, and the staff is so incompetent. Anytime my family member asked for help or used the call lights no one came to help him. I had to track down the nurses to get them to do their jobs. Once I found my family member sitting in his own filth, and although he had been calling for help, no one came. He sat in his dirty diaper for over 4 hours. For a while they weren't even give him the right medicine! This left him lethargic, confused and unable to participate in the rehabilitation therapy