CCS gets results! Their writing is excellent and the follow up is pleasantly persistent - just what you want from a PR professional! CCS journalists developed solid relationships with our district and regional sales teams and had an uncanny knack for surfacing our best customers' most compelling stories.
These translated into case studies that were effectively used with media, analysts and sales. It's part of CCS' wonderful culture to always seek out and find the win-win. I worked with CCS for many years when I was at HP, to implement a Customer Success Story/Case Study Program.
These translated into case studies that were effectively used with media, analysts and sales. It's part of CCS' wonderful culture to always seek out and find the win-win. I worked with CCS for many years when I was at HP, to implement a Customer Success Story/Case Study Program.
Services
CCS, an award-winning PR and marketing communications agency with outstanding longevity in the industry, brings you something different and better: exceptional expertise and remarkable services at a professional level unmatched by competitors. Our firm is also widely recognized for offering world-class customer reference program management services, specializing in request fulfillment for both marketing and sales opportunities.
CCS was founded by journalist Bob Fisher. A former reporter for the New York Herald Tribune, Bob knew he wasn't a "9-to-5 kind of guy" and began his marketing communications career as a freelance writer of trade magazine articles. Soon, other companies employed his writing skills, and with more work than he could handle alone, Bob founded the company that today is CCS.
Gayle Mestel, President/CEO has managed the effective and strategic use of thousands of customer references in a broad range of deliverables, events and campaigns. She manages CCS' business unit that develops outsourced customer reference programs for corporate clients.
This includes cultivating and tracking customer relationships, matching those valued alliances to sales and marketing opportunities, as well as developing case studies, testimonial quotes, videos and other marketing communications deliverables to maximize exposure.Formal customer reference programs are not always top of mind since ad hoc solutions are often relied on instead.
This includes cultivating and tracking customer relationships, matching those valued alliances to sales and marketing opportunities, as well as developing case studies, testimonial quotes, videos and other marketing communications deliverables to maximize exposure.Formal customer reference programs are not always top of mind since ad hoc solutions are often relied on instead.
Your best sales resource is a satisfied customer. Their words show the real-world value of your solutions, give unbiased credibility to your marketing claims, and help land new business. CCS has been managing successful customer reference programs for Fortune 500 companies since 1966 - long before the practice became mainstream.
Public relations campaigns shape your company's reputation, impact opinion leaders, and influence your customers' perceptions. Our team of experienced journalists and savvy marketing professionals can translate your strategic objectives into an effective and successful campaign that hits all the marks.
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